Tag Archives: vonage

What is MagicJack?

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What do you currently use for your phone service? Do you use a traditional land-line company, or something like Vonage? I’ve been using Vonage in my home for a couple of years now. Lately, though, some people were asking me what I thought about MagicJack, so I decided to try it out.

I figured we’d set it up together in this video. After all, the package promises “60 seconds to a lifetime of savings!”. It also talks about having free voice mail, free International calling, and even free local and long-distance. All you need is a phone and a broadband connection.

I actually had to go buy a cheap corded phone, because all of the phones in my house were cordless! I plugged the MagicJack in, and it instantly opened. The little interface told me to click a button to start calling – even while everything was downloading.

Within about 30 seconds, I was ready to register. I entered my email and a password into the program. I was told that following activation I would receive a confirmation email to finish the process. Then, it asked me my name, and approximate location for proper 911 services. After this step, it gave me the option of which area code I wanted to go with for where I live. Then, I could choose any number I wanted. Heck, I could’ve even chosen a number and area code back in Iowa!

I then had to of course agree to the Terms of Service. Don’t do as I did – or didn’t do. Always read your Terms of Service before agreeing! After doing that, I had my very own MagicJack phone number. I didn’t like the giant banner ad in the middle of the dialer though. I guess that’s what we get for having free phone service though.

I plugged the phone it, picked it up and dialed. It went through! That quickly, I called myself! I even answered myself. The sound was pretty clear, as well. I was impressed at this point, for sure. It took no time to set up, and it works!

If you shut down the MagicJack application on your computer, you cannot receive incoming calls. So – keep that in mind! Oh! Cool! There’s a call log! However, I don’t like that the address book cannot coordinate with my address book within my operating system. That would rock! Maybe they can work on that with a future release.

Well, there you go. There’s my opinion on MagicJack. It’s free, it’s simple, and it works. Try it for yourself. You may want to consider this as an alternative to a traditional land-line phone.

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Vonage FAX?

TSgt Mark Hansen emailed the other day from halfway around the world:

Hi Chris, I saw your webpage about Vonage and am asking for your help. I am in the Air Force stationed in Korea, and all Vonage users here are banned from using Vonage equipment on the ISP’s network, who offers their own VoiP service. They do this by blocking all port 50 traffic on their network. So basically, all bases in South Korea have this ban in effect. I went with Skype instead…

Anyways, I am trying to FAX a copy of my orders to Vonage so they can release me from the account and reimburse me. (I’m not holding my breath) I spoke to account management the other day and was given 1-732-528-2669 to fax it to them, but this is not a FAX number. I have a suspicion that theyre going to use the excuse that I never sent my orders in… how could I when the number they gave me isn’t a working FAX number?

I was curious to try FAXing over a Vonage line, but certainly never had to deal with FAXing something to them. He followed up almost immediately:

I got another one from Acct. Management… 1-732-834-0189. I havent verified reciept and closure of the account yet, I have to wait 72 hours, then call back to their wonderful customer service staff and verify…

I actually made the rep stay on the line to ensure it was a working FAX, so I called the wife on the calling card and asked her to call the number to see if it was an actual FAX machine… (remember, I havent verified they actually received it, once I do, I’ll let you know).

If you’d like, you can publish it on your site once verified to assist other Vonage victims… er, customers) They said I had to FAX it to them because they don’t have email… Multi Billion corporate entity and they don’t have email… Hmmm.

Anybody else have any experience(s) with Vonage FAXing?

How to Fax over VoIP on the Internet

Brightstar wrote: “I keep hearing about how hard it is for faxes to work through VoIP (Voice over Internet Protocol). I’ve prepared a top five list of things you can do to make sure your faxes have the best chance of going through.”

  • Set your baud rate to 9600 and turn off Error Correction Mode. The slower your fax goes, the more likely it is to go through without errors. Most VoIP providers are unable to support the default baud of 33600 baud due to the amount of data that has to go through. Error Correction Mode was designed for faxing PSTN to PSTN. Voice over IP often has extra noise added due to jitter instabilities in the connection as it travels from one fax to another. This causes false positives for Error Correction Mode because it will cause the fax to loop over and over trying to fix these noise errors, when it can’t be fixed. This will end in a communication error usually.
  • Use a provider that supports T.38 – T.38 is an audio codec designed for faxing over VoIP. it allows for more detail and better looking images as well as stability by creating redundancy in the RTP stream.
  • Set your packetization to 10 milliseconds or less. The more header there is in the stream, the less likely jitter and instabilities in your internet connection are going to cause a synchronization error. (You may need to contact your provider to make this happen if your box is locked, such as if you use Vonage.)
  • Keep on top of your ISP. Stability in your Internet connection are paramount in making sure that faxes are successful. Speed tests can help you track this. Look for an advanced speed test that offers more than just and upload and download speed. A personal favorite of mine is located at MyVoipSpeed (Note: An up to date Java version is required) which is really nice because once you’re done, you can click on the detailed analysis link and then call up your ISP and give them the URL for the test so they can see what’s going on.
  • When all else fails, call your VoIP provider. There may be issues in the routing of your calls that are causing problems. Only your VoIP provider’s call processing team will be able to fix this kind of thing. Have your provider test from a PSTN line and then their own VoIP line. If they can send through PSTN but not their own VoIP line, it’s a routing issue on their own end.
  • Bonus Tip! Don’t even think about faxing using Voice over IP on a satellite or wireless connection. These kinds of connections are too unpredictable, and add a huge amount of latency that will make it impossible for fax machines to sync up properly.

Free Communication Tools

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If I tell you that you can screen your calls, find out why they’re calling, record calls on the fly and play them back later online, and even send phone numbers to several lines at once… would you be interested? Of course you would! What if I also tell you this service is completely FREE?

GrandCentral is a free service that was recently aquired by Google. In addition to the features I listed above, here are a few other things you can do with this service:

  • Block unwanted callers
  • Have one number that rings to all your phones, or even different phones based on who is calling
  • Receive voicemail notifications by text message or email
  • Personalized/different voice mail greetings based on person(s) or groups
  • a WebCall button that allows people to call you from a Web page without showing your actual phone number
  • Click to Call, which allows you to call from your address book and save you from typing out numbers

Why wouldn’t you want this? From a personal standpoint, this is simply amazing. From a business standpoint, there are a few features I would miss. I’ve been using the subscription service from Vonage since the late 1990’s. It allows me to have one toll free number that rings to all my phones, and I can receive faxes and voice mails directly into my Email when someone sends them to my phone. Those two features alone are worth my staying with Vonage. But as I said, if I didn’t have the business to worry about, I’d definitely be using GrandCentral.

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Call 888-Pirillo

Chris | Live Tech Support | Video Help | Add to iTunes

http://live.pirillo.com/ – I’m happy being a Vonage customer. I love getting my voice mails as .wav files in my Email inbox. If you want to call and leave me a voice mail with a question or comment, you can reach me at 1-888-pirillo. That’s 1-888-747-4556.

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Skype is the Anti-Christ

Skype vs. Gizmo vs. Vonage

I think Skype is an amazing product. I’m recommending that all my friends and family members start using *pwing* kskll f kaslkk fllaklk. LFilial liflk kdlalk lal lfllfal alla lallkl lala aaa kdllak slkal alkalk a lka kal lakklkla lkalkll allall kkllal llalkkal alkala lla al alallakal akkalks alls alks alkk s skkslla ssslka lksa lk lksalklka slkaskkslak klsalklk klakslksa.

Hello? Did you see me okay? Can you read this? I’m trying to use Project Gizmo to *pwing* gwbw w gb wgbbwg wbg wbg bwgbb wbgbwbgw bw g bwgwbbgwbgw wg bwgbwg w b gw bgw bwgwgw bgw bgw bwg bwgbwgwgwb bgwgwwg bwg bgw bgw bgw bgw bwgwbgbwb gw bwg bwgwg bwg bwg bg bwg.

VoIP is revolutionary. It’s changed the way I communicate with everybody. Vonage is just *pwing* hufd uhdfhudfhudh uh uhdufhuh ufdhudhfuh uhfduhdfu h huhdfhuuh f dhufhudhf uduhdfu hudhf hudfhud hfduhu fhdhuhf uhfduhuhfu udhfuhdf huduhf.

Source: Skype.com
Domain: VoipTruths.com

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