Tag Archives: 4G

T-Mobile myTouch 4G Unboxing

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The T-Mobile myTouch 4G is one of three phones with 4G capability available from T-Mobile. In this video, Lockergnome’s Jake Ludington does an unboxing of the myTouch 4G, walking through the contents of the box and some of the core features of this Android phone. One unique feature of the myTouch 4G packaging is the ability to use the included zipper case as a protective case for other things you might want to carry in a purse or backpack.

Jake would like T-Mobile to stop showing that video as soon as you begin to use your phone for the first time. Seriously. No one needs to see that.

Take note that once you select your theme, you then have the options to set up your social networks. This is definitely the way to do things: don’t make us have to find apps to connect where we want to be. Don’t put it off any longer than you have to. Get us hooked up and sending out information immediately. We cannot be away from Twitter and Facebook more than a few moments, you know! (And we know YOU can’t, either!)

Setup and configuration is fairly simple, and won’t require you to read the included user guides.

What are Your First Impressions of the T-Mobile myTouch 4G?

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Jake Ludington shares his first impressions of the T-Mobile myTouch 4G. The myTouch features HSPA+ 4G broadband service, both front and rear facing cameras, 720p video, Qik for lifecasting, and a number of other enhancements over 3G phones. In comparing speeds via Speedtest.net T-Mobile was at least twice as fast as Sprint 4G in side-by-side tests during this 48 hour period. myTouch also includes some features to track actions of your friends, as well lock the dialing and SMS features if small children are using your phone.

Jake is switching up to the myTouch from the Nexus 1. He says that this phone is much faster. Please don’t give him any flak about his choice of carrier. That is a no-brainer for Jake and his family. He does not receive any service at his home with AT&T, Sprint or Verizon… but he does with T-Mobile. You use what works best for you, remember?

He loves being able to shoot 720p video with his phone. He says it’s not “better” than the iPhone 4 video quality, but is definitely on par with it. The front-facing camera on the myTouch is not very good, with poor resolution and quality. The rear camera is far better, and gives him everything he could ask for.

This device came with Froyo out of the box. Jake would have preferred Gingerbread, of course. To that end, it seemed to him as though all of his software was instantly out of date. Several apps which ship with the phone needed an update in order to even work.

Another thing that bothers our friend is an experience that leaves much to be desired when it comes to music and apps purchased. With the iPhone, you can buy a new model and sync to your iTunes account. Everything you’ve purchased or downloaded in the past (so long as you backed up and sync’d at some point in time!) will automagically download to your new phone. This is not true with the Android devices. You have to figure out which apps are missing and re-download them again. That’s very frustrating and time-consuming.

One feature that Jake is very happy with is the Kids Mode. He has a young daughter who likes to watch videos on his phone. He doesn’t want her to accidentally send a text message or dial a phone number. Kids Mode will prevent this problem. Set it up to allow the kids to interact with the phone features that YOU choose.

T-Mobile has done a few things to go beyond the Android experience. Some of those things are great – and some not so great. However, those little items will boil down to a matter of preference, depending on the user.

Overall, Jake is pretty happy with his upgrade. Have you used a myTouch 4G yet? What are your thoughts?

Upcoming Android Additions

Mog is a premium music service that lets you pay $10 a month to stream an unlimited number of songs to your computer and your mobile devices. The service will even let you download entire albums to your phone and save them. Ustream is a service which allows you to view live video streams – or stream a show of your own with just a few mouse clicks. The two companies do very different things, but they have one very important thing in common as of today: both will be automatically bundled onto 4G Verizon Android devices.

MOG will also be featured in Verizon’s V CAST app store, and users will be able to sign up for MOG accounts using Verizon carrier billing. By utilizing carrier billing, the companies are betting that more people will want to sign up for the service, since they won’t have to whip out their credit cards yet again. Additionally, having it bundled on the phone automatically will help make sure people use it… what better way is there to test out just how good that 4G connection really is than by downloading an entire music album with it?

The Ustream application will let you both broadcast and view live video streams. There will be integrated chat and social network integration for posting your videos to Facebook and Twitter. This will mean more exposure than ever for Ustream, a move that the company hopes will gain them more users. In a world of tough competition with other streaming applications, Ustream needs every advantage they can get. Making it simple to use on every Verizon 4G Android device is a great way to get a leg up on other similar services.

What are your thoughts? If you are a potential customer, are you happy to see these applications being included on your device without your asking for them?

Clear-ly Bad Customer Service

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Yay! Finally, I’ll be able to… wait. No, I can’t. The Rover Puck (running on Clear’s service) isn’t working for me, and their customer service is nothing short of a joke.

I don’t know why, but I seem to be having the worst luck with technology lately. For some odd reason, everything I touch seems to stop working near-immediately. And you know me – I’m about as gentle as they come!

You can’t always count on having access wherever you go in the world. I plucked down some serious dough to buy the Rover Puck to make sure I’d have an access point with me. This device promises to keep up to eight devices connected to a 4G network. However, I am pretty disappointed in the Puck. During the first 24 hours of the 48 hour free grace period, I wasn’t able to get online at all… no matter what I tried.

The Rover company is actually Clear – in Rover clothing. Clear is one of the worst consumer electronics companies on the planet in terms of their dastardly customer service options. Clear makes it nearly impossible to cancel any type of service with them – and charges you an arm and a leg to do so. Rover claims to have a month-to-month contract, which seems nice on the surface… IF you can even make it work.

I can’t recommend this product, folks. I just can’t do it. Not only are they a Clear company, they’re using a proprietary cable. That’s another rant in and of itself, as you know. Setting aside the fact that the product won’t work, I cannot in good conscious tell you to try something out that has such horrible support behind it. In order to give the Puck a fair chance at doing what it should, I hopped into a chat with these people. That was a painful experience.

Well, so much for the idea of connecting to a 4G / WiMax network.

Rover 4G Wireless Internet Problem

Yesterday, my new Rover 4G Wireless Internet “puck” arrived in the mail. I could use the Rover Puck last night (for a very brief while) just fine. Suddenly, and without warning, it turned non-functional – despite a 100% perfect admin status page.

I was grateful to be able to give ‘er a go with their 48-hour unlimited trial – but if the following experience is indicative of the shitty service I can expect from Rover in the future, I’m returning the unit immediately and withdrawing all future recommendations. Then again, I discovered it’s running on “CLEAR” – which, I’ve long attested, is one of the worst companies to deal with in the consumer electronics / wireless Internet / WiMax space.

I’m not surprised that my Rover experience has been just as nasty. Check out this joke of a tech support session – with the rep, at one point, referring to the hardware as “wifis.” Seriously.

NOTE: I did move lines for readability / clarity. It would have been easier to follow in real-time – but, as you know, Internet chats (even with one person) can become disjointed quickly.

Hello Chris. Please wait while we find a ROVER specialist to help you.

You have been connected to Patricia Everest.

Patricia Everest: Hi, Thank you for chatting with Rover. I’d be happy to help you.

Patricia Everest: What is the Mac ID# to the device?

Chris: [redacted]

Patricia Everest: You will need to go to the user interface and check on the signal strength

Chris: 100%

Chris: Everything checks out.

Chris: I can get to the local admin interface.

Chris: I have an IP as assigned by the connection…

Chris: But… nothing else.

Patricia Everest: what is your ip address you are getting?

Chris: Which – client or the puck?

Chris: Client IP is

Chris: DNS is… which is odd, but that’s what it’s showing.

Patricia Everest: that is the wrong ip, it should end with a number other than 1. please check
your connections

Chris: Puck IP is

Patricia Everest: i need the ip for your wifi on your puck

Chris: You’re asking one question with four possible answers.

Chris: i can email you a screen shot of what I see.

Patricia Everest: i need the ip address on your computer, you are giving me more information than i did not ask for. all i need is the ip address from your wifi connection

Chris: I’m not going to argue with you, but you said “I need the IP for your wifi on the puck” – and that’s the info I gave you. If you’re asking for AN IP address assigned to a connected system, one would be

Patricia Everest: you have given me three ip address starting with 192.168

Chris: And the Puck IP, too – scroll up. “Chris: Puck IP is”

Patricia Everest: I’m sorry you are having problems understanding me, i will try to be more clearer. when you are connected to the wifi, what ip address do you get. it should start with 192.168

Chris: You said “I need the IP address on your computer” – and I have two connected systems. One (again) is showing as the IP, and the other is showing “”

Chris: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Patricia Everest: are you connected to two wifis at the same time?

Chris: …that’s impossible.

Chris: They’re not “wifis,” they’re access points. And no, I have two different systems connected to the Puck.

Patricia Everest: it is not possible if you have two wifi adapters. you should only get 1 ip address


Patricia Everest: you can have upto 8 devices connected

Chris: Yes, I know.

Chris: I’m trying to troubleshoot, eliminating the possibility of this being a problem with ONE system.

Patricia Everest: I appologize that you are having problems connecting. lets try something else. where do you get your ip address

Chris: Admin Status page

Patricia Everest: what happens when you try to browse. do you get an error message, and what do you see?

Chris: timeouts

Patricia Everest: have you tried to connect with another computer?

Chris: are you kidding me?

Patricia Everest: no

Chris: scroll up

Patricia Everest: i don’t understand why you want me to scroll up

Chris: I’ve told you, nothing short of twice, that I have two systems connected to the puck.

Chris: They’re exhibiting the same problem.

Patricia Everest: sorry, you also said you cannot connect more than 1

Chris: No, I didn’t.

Chris: I was correcting your error, in that you can’t connect to two access points from one antenna at the same time.

Patricia Everest: have you tried to ping?

Chris: Yep. “Unknown Host”

Patricia Everest: you have a valid ip address. have you tried resetting the puck?

Patricia Everest: are you still there?

Chris: I can’t even factory reset

Chris: i can’t get a connection

Chris: even after sticking a paper clip in the pinhole…

Patricia Everest: can I have your address please?

Chris: [redacted]

Patricia Everest: It seems that we are having some issues in WA with our signal. Our techs are working to solve the problem and should be working in a few hours

Chris: so my “free trial” was uselss?

Patricia Everest: no, you still have time to use, you will only miss a few hours

Chris: few hours? It was problematic last night.

Patricia Everest: when did you setup your account?

Chris: last night.

Chris: it seemingly worked fine. then an hour later, it didn’t.

Patricia Everest: I’m sorry it is not working now. I will submit another issue so our techs can escalate and fix the problem with the system.

Chris: Thank you.

Patricia Everest: it should be working in a few hours, is there anything else i can help you with?

Chris: no

Sprint 4G Markets Increasing – But Where are the Phones?

Sprint launched 4G service in seven new markets today, bringing the current total to 43. The company predicts that large markets such as Los Angeles and New York will see the same service before the end of this year. However, there aren’t any phones to be had anywhere. The only available 4G phone (as of the writing of this post) is the HTC EVO 4G. Sadly, HTC cannot begin to keep up with demand due to parts shortages.

The EVO accesses the web over 4G and can also share the WiMAX connection with other devices… for a fee. With capabilities such as this, the phone is the flagship for Sprint’s next-generation network. If the phone isn’t available, though, how much of a crimp does that put into Sprint’s timetable and plans? HTC says that they have contracted with additional suppliers to ratchet up EVO production. Let’s hope this is the case, and that we’ll see EVOs back on the shelves in the near future.

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3G vs 4G Speed Tests

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Please post a video response demonstrating how your speeds measure up against mine. Your mileage may vary!

From where I sit in this home office, however, I’m not so sure I see a clear difference between Sprint’s 4G network and AT&T’s 3G network – at least, from these two devices today. That may change with network upgrades, of course.

If anything, most of my off-camera tests showed Sprint’s 4G network had better download speeds, worse upload speeds, and higher latency. Much like there’s a megapixel myth with digital cameras, there may be a “G” myth soon enough…

What are your thoughts? Is there a viable difference between the two types of network? Do we really see increased speeds?

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Is the iPhone Heading to Sprint?

Rumors have been floating around the Internet for what seems like forever, speculating as to when the iPhone will appear on the Verizon network. Today, however, TechUpdate says that the phone will be heading to Sprint sometime this summer. According to the story, a Best Buy employee in Pennsylvania told them that displays for the “iPhone 4G” will hit the shelves about the time that WWDC begins. Could this be true?

While I’m not sure we can believe some anonymous Best Buy employee, it does make sense to me. Sprint boasts the only 4G network thus far, offered in selected cities of United States which gives speeds of up to 10 Mbit/s. If the rumor is true, this means that a purported 4G iPhone would actually live up to its name. According to an email received by TechUpdate president Henry D’Andrea:

They’ve begun to grease the wheels for advertising. There is no news in regards to a Verizon version however. In regards to why it is moving to another carrier, our mobile manager speculates that Apple wanted to drop AT&T due to their poor service but managed to opt-out of the rest of their contract in exchange for the iPad service deal.

There is, of course, no proof given to back up these statements. The employee states he cannot supply it due to “privacy concerns” with their vendors. He also refused to identify which Best Buy he works for, in order to remain anonymous… and to keep his job, I’m sure. It will be interesting to see how this develops in the coming weeks.

What do you think? Will we be seeing the iPhone on the Spring network in the near future?

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What Tech Do You Want?

Earlier, I posted a video asking which format you prefer our YouTube videos to be recorded in. Going a step further, I can’t help but wonder what it is that will make the community one big happy bundle of joy. What do you want to see? What directions do envision our community taking?

For instance, if I post an article or video related to Apple, the Windows fans go ballistic. Likewise, whenever I posted something Windows-related, the Mac fanboys blow a gasket. It’s like there’s no happy medium these days. I cannot possibly make everyone happy all at once. I’m not even going to try!

However, I DO strongly believe that what we’re doing is about the community, not just “for” the community. So… I want to know what YOU think. What do you want to see more of in the coming months? What things can you live without? Leave a follow-up comment here, or drop me an email with your thoughts.

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