I wish we had known about this site last year when we moved:
Most complaints against movers are overlooked and the consumer becomes a statistic while no action is ever taken against the moving company. When Congress dissolved the Interstate Commerce Commission (ICC) in 1995, they also removed the authority from the FMCSA to step in on a consumer’s behalf if they are taken advantage of by a moving company. In other words, they don’t have the authority to help you even if they want to.
If an investigation does occur, it takes months if not years for the FMCSA to, yes, get this… Fine the moving company. The scam moving companies get away with not paying the fines and if they did, the consumers don’t see a dime of their money back. The money from the moving company’s fines go to pay for highway improvements!
Who do you recommend?