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Windows Vista’s Rants

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My rants on Windows Vista have been legendary. The only reason I’ve been so vocal about it, is because I care. If I didn’t, I’d just leave it be. As someone who felt he was slighted by Windows Vista, I couldn’t stay quiet. Microsoft has lost the community. I am trying to help, in whatever way I can. For me to come out and state what I believe to be the truth caused me to be pushed away by other Windows enthusiasts. I took my lumps for well over a year, until I stated that the community as a whole should stand up and tell Microsoft what they can do to get it right.

The other day, an article was posted on Todd Bishop’s blog. I don’t agree with the class action lawsuit that has been filed, at all. However, Microsoft needs to listen. They need to take action.

A federal judge today unsealed internal Microsoft e-mails that have been used to support the plaintiffs’ case in the lawsuit over the “Windows Vista Capable” program. Snippets were previously read aloud in court, but the full messages go further to reveal extensive hand-wringing, at the highest levels of the company, over Windows Vista’s hardware and software compatibility problems after the operating system was launched.

For example, one February 2007 exchange started with an e-mail to Microsoft CEO Steve Ballmer from board member Jon Shirley, who explained that he upgraded one of his computers to Windows Vista only to find it was experiencing compatibility problems with two of Microsoft’s own MSN applications. Shirley wasn’t upgrading his other computer because of a lack of hardware drivers. As many early Windows Vista users know, Shirley wasn’t the only one experiencing those kinds of problems, especially in the initial months after release.

In addition to some of the previously reported excerpts — including executive Mike Nash’s complaint that compatibility problems turned his $2,100 PC into nothing more than an “email machine” — that thread led to a revealing message from Steven Sinofsky, then the newly installed Windows chief. In the message, Sinofsky offered his take on what went wrong with Windows Vista’s launch, and how the company should change its approach in the future.

This is particularly notable given Sinofsky’s public silence during the past year. It will no doubt be closely examined by people looking for clues about Microsoft’s strategy with Windows 7, the code name for Windows Vista’s successor. Read on for the full text of Sinofsky’s message.

You know, I gave as much feedback as I could. It boiled down to being a member of the community who felt that Windows Vista Ultimate was anything BUT “Ultimate”. I sincerely hope that Microsoft’s culture understands that we’ve got choices now. Whether the choice is to stay with Windows XP or switching to another Operating System entirely remains to be seen. I know there’s a new version of Windows on the horizon. Hopefully they’ll listen at this point.

I’m not asking much of Microsoft. I want them to listen to their Community. They need to value implementation over features, instead of the other way around. Listen to your users. Listen to the Community. Don’t show us something and say “Wow! Look what we did!”. Try asking us before you do it. Open your ears and minds, and find out what your Community really wants and needs. I’m not talking about the Corporate world. I’m talking about your average Home users. These people will help you build a better product if you let them. I truly hope you let them.

Listening to your Community is the only thing that will save you and your future at this point. Take heed.

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62 Comments

I have been a Windows users since the days of 3.1…
I suffered through disasters such as ME, I’ve had my share of pain over the years… but Vista takes things to a new level.
No drivers, blue screen of death weekly, memory leaks and issues… and all on a brand new XPS machine.
Vista was just the push I needed to start the move to Ubuntu, and something tells me I’m not the only one. Vista looks like its going to more damage to M$ market share than the simple ‘do nothing’ approach they have had since XP launched?

You know its sad I have been a Windows user for a while now. Due to Windows Vista I am thinking about switching to OS X.

Same here Shane. 1st thing the community needs to beat into the heads of Microsoft is to KILL THE BLOATWARE! I’d be soooooo happy if they get that message.

I fully agree with your point, Chris. No offence to Shane above, but that, in a way, is what Microsoft DON’T need. I personally haven’t had many problems with Vista, none more than I would have if I were running OS X or any other operating system. But, from what I have heard with many others, Microsoft is simply not doing enough for their users.

Microsoft could make some great stuff, provided they listen more to what their customers want. Vista IS a great operating system, but c’mon, it needs work that should have been done a year and a half ago, not in two weeks time. As for MS blaming Intel for these compatibility issues, what about AMD?

They REALLY need to think about their strategies, and what their customers want, not them…

Not to mention just making a stable OS that and stop trying to make vendors bow and kneel to get drivers ready streamline the process.

I think Microsoft should do more research in development into how Users use/interact with computers. As a recent Mac convert I realized one thing that gaps OS X from Microsoft in my OPINION: User Interaction. I just feel like it’s easier and more productive to get some things done on OS X. I think the problem with Windows is that Microsoft relies too much on the user base being already familiar with windows system, instead of enhancing and developing better user interaction experiences.

I feel Microsoft had a lot assumptions in building Vista and that’s where they messed up. They didnt think about the NEW user whose never used a computer before. Rather, I think they focused on users already familiar with Window. This where I feel Mac OS X has an edge because I feel like they focus on people who have never used a computer before OR are afraid to use computers. Maybe I’m wrong, but thats my opinion.

And just a side note, I am not a fanatic about either OS. OS X is my preferred OS, but I still love XP. I think XP is one of the best OSes and that has actually gotten better with age. Vista just did not seem like an improvement to me, nor did it seem to make things easier than what XP could already offer so I dont use it all that often.

Have a good one.

Class action lawsuit? What? thats ridiculous!I can’t say I’m a Microsoft fan boy and I don’t use Vista because it does not do what I need. Filing a lawsuit will not change anything, people don’t even think about this, why don’t you design an OS! I’m sure Vista does a lot better than any of you could, and for that reason I am creating an OS called Saerox with a friend and I am only 12! But any way Microsoft needs to post what things are in Windows Se7en and ask users what they want and make little demos so people can kind of try a piece of software or program that they are creating. Don’t make it worse people. We need Microsoft, and we need to help them! Windows Se7en; don’t blow it people.

Arran McDonald AKA Arranmc182

March 3rd, 2008
at 12:35pm

chris i 100% understand what you are saying Microsoft didn’t listen to what it users needed and wanted in the product they took to long to ship it so 3rd party hardware vender didn’t start making drivers until the last moment. the UI looks nice i think it looks grate just there are things like you say that are just buggy and all the different copies of Vista are stupid they should just make one copy only its like my mum was going to by a laptop with Home Basic on it but she wanted Aero and she didn’t know that Home Basic didn’t have it if i wasn’t there to have told her she would probably think there was something wrong with the laptop. i still think some of the Beta copies of Windows Vista run faster and do better things than the Retail copy i use to think windows was ok i never had a big problem with it yeah i did hate things about it but i could use it. the one thing i hoped that Microsoft would have done is made SATA work without drivers yeas Vista has SATA support built in but not for all chip sets and its not that one standard driver can’t be made because i find systems with SATA drive that need drivers to detect SATA drives for installing Windows work with FreeBSD & Linux with out any Drivers at all. all i can say is that Windows 7 has to be a big step up from Vista to make me think about even using it Vista has relay put Windows i had been using XP on and off for years Because i use to dual boot Linux but at the moment i only use Linux & Mac OS X maybe when SP1 for Vista comes out i will reinstall and see if its any better & i so hope it is because even if i never go back to Windows i think the standard home user who buys cheap computers just for basic tasks should have a Operating System that will work With hardware they buy. I have grate respect for Microsoft because if it wasn’t for them making there products other companies like Apple or people who work on linux wouldn’t have innovated as much as they have over the years no matter what people say about Microsoft they have done a lot for the World of Personal Computing.

I’m a windows user since 3.1 (and also used DOS before).
I never had problems with windows except Windows ME. That was just a horrible release.
For me Vista is working fine.

Also don’t forget the 91% marketshare windows still has in the world.

Never used it, I am thinking of finally loading it on my laptop ill post the video here at http://www.beyourownit.com . All I hear are terrible stories on Vista however bad news always spreads a lot faster and louder than good. I am still waiting to hear from someone who loves it.

I watched Chris’s video on YouTube about Vista. His speech touched me so much that I decided to write this comment. Chris is completely right saying this. MS is an institution and they are working on their own. They ignore community feedback. MS employees think that they reached the stars bringing the Vista available. They have the money in their hands and act like they are always going to have it. No wonder selling of the Apple computers raised after Vista publishing. I stick with my XP like other 95% of home users in my country and keep going. I am not sure for how long it will be like that. There is a phrase in my country that says: You can live without the one who doesn’t exist anymore. If MS continues to produce such uncomplete products they will, as the time goes, vanish from the IT and computer scene. People will adapt to some new open-source (probably) “main-stream” operating system and software, that will satisfy their needs.

Srdjan Krstov
Europe, Serbia, Vrsac

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This is a Great Video. I Hope someone on the Windows Team watches this because it is 100% True. We the Consumers/Users are the one’s that will be using the OS we should have a say in how the OS will be. And its not only Microsoft that has all the Blame. The Companies that make the Hardware and Software also are at Fault. Maybe not all the Fault but definitley are at Fault. The Software and Hardware had sufficient time to Grab themselves a Copy of the OS and make some Drivers. But instead they either waited to the Last Minute or didnt make them at all and thats why they are also at Fault of why Vista been so problematic. Now I hope that they have learned there lesson so that there next OS (Windows 7) is a good OS and that it compete well with great OS’s like OS X. If your own Executives say that your Product is bad then you know you have to get yourself straight and learn your Lesson. Well thats what i currently have to say.

Eee ya later

Great video. Well People are going to have to change for windows 7. People are like I hope windows 7 is built from the ground up, if so people using those old 1990’s programs will have to say “bye”.

This is coming from a person who is using vista. I’ve had a few problems(nothing major) but for the most part its be a decent expirence. I think the Number 1 problem with vista is that its has to many versions. We have 6 version of windows vista WTF. We only need 3 versions. Home version, buissness, Server.
Ill write more on this on my blog.
http://pixzel.blogspot.com/

How can you help a company that only thinks about the end result. Microsoft is in the position they are because of what they have done in the past(leopard can’t change its spots).

If Microsoft wanted to help this so called community they would have listened, and made software conform to standards (have a look at IE 5, 6, 7 (not as much but still is not compliant), DirectX (not a standard, like OpenGL)). If Microsoft actually as you say, spent more time on implementation and less on features. They will go far.

But because Microsoft is about ‘buy and conquer’ (I could name hundreds of them (yahoo for one) ), I’m not going to support them.

As for the class action, I absolutely think this is a great thing for not only competitors, but Microsoft itself. The reason is they need to stop using their monopoly to their advantage and start thinking about what the user wants, and money as a bonus and not as the driving force.

In saying that you may think of me as a Microsoft basher, but the fact is, I read about what Microsoft is doing and know that if Microsoft wants to survive, it needs to change.

I think Microsoft should make it more efficient with their OS using todays hardware. I have the latest and greatest for laptoops and DreamScene take up 60% of my T7700. It idles at 40% memory usage. Agh

I want vista made better and next time Microsoft wants to bring out there next OS i want only 2 versions Home and Pro not 6 versions. Vista at the moment suck eggs and I don’t like all the issues with it.

I have been using windows since the beginning and heres my feelings.

http://www.youtube.com/watch?v=2PaSLvAmL4s

John writes: “Also don’t forget the 91% marketshare windows still has in the world.”

Microsoft has more to loose than to gain. They’ve saturated the market and there’s nowhere else to sell Windows.

Much of the 91% of Windows systems are used by clerks in companies, like super-markets and banks. These systems do not need expensive upgrades or operating systems with visual frills. They just need DOS.

Also, users are doing more and more with their browsers and the operating system is becoming less important.

Vista sucks. BIG TIME. I have had to disable the UAC and adjust the registry to disable the red shield that warns that the UAC is off. It’s not perfect now - but much better. It’s still extremely slow - with 2 gigs of RAM and ReadyBoost. The search is slow. It carshes all the time. Nothing is compatible with it. My old HP printer does not work with it because there are no drivers for Vista. Need I go on? BRING BACK THE HORRIBLE (but better than Vista) XP!
Thanks

I have to say as a supporter of Windows Vista that you are right. The community around Vista to seems to be two sets of people. One that says “its **** and broken just fix it” and another that says “no problem it works fine you must just suck”. Neither of which helps Vista develop or mature and certainly doesn’t help Microsoft. I know people that complain about problems with Vista but refuse to send the generated error reports to Microsoft, how is MS meant to fix something that the user would rather keep broken then help MS fix. As a user of Vista from the beta stages I know these problem are not new they did not creep up on MS after release there were all there in the beta for various users but for one reason or another MS or the hardware vendor if it is a driver issue did not fix them.

The other main thing that annoys me about MS and Vista is the mass of promised features that just gradually closer to release got dropped for one reason or another. That’s like selling a car that they have said in development will go 60mph but as soon as it is released people find it won’t go over 30mph. It also make people think they will do the same for every other product they release in the future which means MS as a company, even MS as a brand has taken a big hit from the bad PR from Vista. We will have to see if they listen to their community and get Windows 7 right.

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Dragonstar28882

March 4th, 2008
at 2:06pm

The Only thing i have ever liked about Vista Is the look and the sounds on it basically the feel or skin every thing else lets just say I went back to XP lol

As a techie, I’m torn by Vista. Part of me loves it as I use it on a day to day basis and see how much better it truly is than XP on decent, modern hardware. However, there’s also a part of me that feels for users who have had a terrible experience (but NOT with the media who plays up every sensationalist story about issues with it - where’s the equal coverage about the issues with the Leopard release? Or Ubuntu 7.10? Both of which I ALSO use and ALSO had problems with).

Did Microsoft screw up the launch of Vista? Absolutely. They rushed it and released far too early. They did a terrible job with the “Vista ready” and “Designed for Vista” logos and certifications. Even more, they bailed on Vista Ultimate; what should have been a “halo” brand for it.

However - many, MANY of the issues people experienced at launch and for months (even now to an extent) were not the fault of Microsoft. You cannot tell me that it takes two years to port a print driver to a new operating system (HP I’m looking at you. You even had an extra six MONTHS before shipping drivers came out! Thats pathetic) or that a top of the line graphics card has no working drivers, and never will, with Vista (NVIDIA can you explain why you abandoned the 7950 graphics cards? A halo card? or the nForce2/3 driver issues?).

Were there alot of changes in the underlying code; absolutely. Should it have resulted in that massive of a cluster **** when it came to drivers? Hell no.

I’ll shake my finger at Microsoft for handling things poorly and for some lingering issues (like why the hell copying data is still so ungodly slow even with SP1 locally disk-to-disk) but I’ll spit on the hardware venders for their pathetically piss poor support and service for an OS they had plenty of time to test and cert against.

Why don’t you just face the fact that MS’s “ecosystem”, (hereafter known as bubble world) is really not able to even understand how bad Vista has been. They just DO NOT GET IT, therefore they will never be able to fix it. This is very much like Detroit, 40 years ago. It’s really not hard to see where this is going, and it will not be good for MS.

Walter Pitterna

March 4th, 2008
at 10:13pm

Hi to all . I have been running Vista Ultimate 32bit since the first day it was available at my local computer store, I have not had any problems, none, zero, zilch, nada, In fact I wanted to run more than 3Gigs of ram and when I found out that the Game Crysis would run on 64Bit Vista I went out and bought Vista Ultimate 64 Bit. and now I have 8 Gigs of Ram installed. I did however start my Vista Experience by building a new computer from the ground up, And used a speedy processor, + 7950GT SLI setup. and yes I found all the Drivers and software for all of the components. I dont feel bad for Microsoft and all the flack they are getting because I was one of those poor Bas- that bought a new PC with Windows ME. looks good on them.

i am a huge supporter of windows and especially vista!!! it rocks! i was tired of boring interface with XP . i tried Ubuntu, which i most admit was pretty cool and had all the drivers i needed. it just didnt feel the same, and dont want to spend the time to covert to Linux.. i’ve used windows since windows 95 and really never had any problems except with ME and once with XP.

most of the people that have trouble with Vista, just dont have the right hardware or software to support the system.. come on, like i told my brother, do u really plan on using the same printer since 2003. i havent seen a blue screen of death yet, good forbid… the only problem i had was with cold startups, it would just restart on its own, if ever cool down to much…. i thought the whole point was to keep it cool…. well problem fixed now.

with some basic tweaks to vista, u can notice a huge improvement. like disabling services that will never be used. disabling the UAC and the message that comes with it. anyhow once u take the time to setup the way you need it, your golden. as for me, my windows based score is only 5.0, i got AMD x2 4800 duo core. 4GB of ram. 400HD, SLI XFX 8600FX DDR3, my pc takes only 33 secs to boot completly. I use Vista Ultimate 64bit!

i was a big fan of windows 98 and that’s what i used until was forced to switch to XP as many aplications would no longer work with 98 version
now we have vista a wanabe mac system that was rushed to compete
and fell short of the mark u r right fix it and people will use it
i bought an acer inspire with 2core processer and it came with vista installed wax gift for son. mac system was not in my price range. any way set up and running system in min. no blue screen, error massages
no problems to speak of he likes it but again i will stick with XP untill i aquire new system or XP is phased out.

Bryan Ferguson

March 5th, 2008
at 9:04am

Actually, thank God for Microsoft and especially Visa. Personally, I use Linux Mint, my wife uses XP. I am the only tech person in a small rural community and run a small computer repair business. If people in my area did not use Vista or Microsoft operating systems, I could close the doors on my business! I switched two clients who were perpetually having difficulties with Windows (only for email and web browsing) to Ubuntu. I haven’t heard from them since! I especially like Vista. Many of my customers buy new systems, start them up, see all the popups and call me to set up their machines. As I said, Microsoft keeps me in business. Bless you Windows (Vista and XP)!

I think all articales is very interesting, what I would like to know is once you put windows vista on your system you can’t take it off. If you have any feed back I would be interested to hear

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I find Vista to be perfect actually, ive just looked at my logs for this computer using a 3rd party tool, and it says this

Computer uptime 8 hours
Computer total usage since last re-install 178 days
Computer downtime since last re-install 59 days
Reboots 743
Total Blue screens of death 0

I know that there are exceptions, but I do believe that Vista is frankly, better & faster than XP.

i think what PC OEM’s can do better is that they can give more customer support when their computer breaks down and they and i all so think that apple should be going to the OEM market because the OEM’s will make the computer’s much better and the OS will run better on the hardware that the OEM will put in Place

I very much agree - MS needs help. Big time. They really do not seem to care any more. The latest Vista update that came out today was to “check for software that bypasses product activation”. WTF? Instead of spending more and more time trying to get everybody on the planet with their activation ****, and spending more time on getting Vista working more, crashing less and fixing the drivers, people may have more time for MS. As it is now, I’m mad. My HP printer is still not working as the drivers are incompatible.
“Microsoft’s own hardware lacks Vista support”. HA HA. Funny. Sad. Sad.
Microsoft needs to start replying to their users’ comments. Personally. And start fixing things for real.

OK, I’m very late to this party, but I did a blog post on this the other day: Windows Vista: Problems and Advice for Microsoft

See, the post was inspired by this video, it just took a long time to make its way to writing position in my queue. Too many current events and stronger opinions got in the way. But I did it eventually. I probably won’t get any traffic from here since this post is so old, but I know you’ll see my link at least. :-)

I use Windows, Mac and Linux. I love them all for there own reasons.

Too many opinionated points on here, plus this guy has no hard evidence.
Microsoft is a business. Dog eat Dog world.

Everyone, take my advice, get a life, stop whinging, and go and choose something and learn how to use for yourselves and find something that is going to work for you.

Stop complaining.

windows vista osx and ubuntu suck ***. xp ftw

couldn’t pay me to use Vista. I purchased my new custom made PC with XP.

LOL VISTA SUCKS BALLS!!!!

Basic = ****, the rest are about the same with soem feature diff’s. And people that still sue XP are genna be fucked when the industry shifts to DX10

Yes you made a good point, ask the community before you some changes, becuase it is not the elite that will only be using it, it will also be used by the rest of the world. Unfortunately that did not happen. I moved to Ubuntu since then, but still use XP since I still love it as well. The problem with the ubuntu community as it stands is there are not many vendor that support ubuntu as far as hardware is concerned. that is changing very rapidly though. I was amazed it recognized my printer.

It only fixes a few things, and it doesn’t fix the things that we would want. I would advise sticking with XP for a while longer.

I see what you mean, most of the problems on XP have been improved on Vista though. Some of the programs don’t freeze anymore. Except for Internet Explorer. But one problem that ticks me off is that I can’t install custom content into my programs for some reason.

I find it pathetic that Microsoft is thinking, screw Vista, let’s just make another OS.

With every retail machine shipping with Vista nowadays, I’ve decided that I’ll do the same. It may cost more to build my PC, and it may be more work on my part, but it’ll pay off in the long run.

windows vista sucks big time i could not stand it

Microsoft sucks ***! Where is XP SP3?!?! You ********!!!

shut the **** up vista is the **** its better thatn xp theres nothing rong with it

you do not have vista then do you…if you had it you would know it sucks ***

I plane on getting a gateway FX. Will windows vista work ok on it or does gateway have its own OS?

This guy’s got to be a troll: even diehard Micro$oft fanatics realize that Vista’s a slipshod, hapless excuse for an OS.

Forget Vista, it’s just XP with better graphics and yet doesn’t work as well. I now use Ubuntu Linux with KDE4.0, very stable, nice rotating cube for my desktop, Mac OS X-like GUI, and all for FREE!!!

it makes pc so sloW!!!!!

vista sp1 is the best operating system, way better then xp and more stable, only people that complain its slow are the people with OLD Computers that it wasn’t designed to run on
and directx10 gaming is so cool, and most of the complainers are just linux or mac fanboys trying to make it look bad, i have nothing against linux or mac they are good operating systems, i just think Vista SP1 is good and shouldn’t be bashed just because its a Microsoft product give it a chance it will be good

Are you kidding me i have a new computer i can’t say that vista runs slow but windows xp is sooo much better.

just curious
did you spend the money and justifing it
with that comment

it was release monday i think.anyway i loaded
it no biggie.but its all good xp still rules

great time watching it.good comments
just dont roll over so much,its ok to say ms has to be stopped,i think vista shows us all,that ms will answere to no body,personaly this reminds me of windows milenium

i am a small time computer sales and repair
shop,but arent we all lol.ive rolled back 16 laptops and 4 desktops to xp all since march,outch
you know thats ses alot

THE INTERNET WAS MADe THANKS TO WINDOWS CHRIS I KNOW VISTA SUCKS BUT U CANT BLAME WINDOWS FOR SO MANY THIRD PARTY SOFTWARE and hardware

Vista is a great OS, The reason it doesn’t work well for some people is because their computers weren’t designed for Vista. It works wonderfully for me and I have not experienced a crash EVER and I have had it for a year. Plus I use my computer pretty heavily. People were stupid to upgrade to vista when their computers were not designed for it. Also there is something called compatibility mode.

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