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Windows Vista Internet Problems

Lockergnome reader Robert Wolfe submitted:

I recently bought a basic Compaq Windows Vista Home Basic PC to replace a refurbed eMachine with WinXP. The setup and install was smooth until I tried to connect to the Internet. After installing my ISPs setup program and verifying the various addresses, I could not connect to the Internet. Well, after searching the Net for a solution, I found that many users have this same problem with Windows Vista; however, no where (tech news, PC World mag, Lockergnome or other computer e-zines) has mentioned this huge problem with Vista (all flavors) and Microsoft.

A search on MS forums states: “After you configure Internet Connection Sharing in Windows Vista, you may find that, although the network connection works correctly at first, the network connection stops working after one-to-two hours. For example, you may be unable to connect to the Internet, to other computers on the local area network (LAN), or to network resources on the LAN. The cause: This problem occurs because of a bug in the WinSock bind() function”.

There is no workaround, I have to telephone MS to get the hotfix. Any idea why this problem has not been widely published on the Internet? It would be great if you could spotlight this problem in one of your Lockergnome editions.

Thanks Chris. You are providing us with helpful information as we struggle with technology to make it work for us, and not against us.

I wonder if this was originally assumed to be a security feature? ;)

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125 Comments

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I won’t go into all the problems I have had since “upgrading.” I will just say that I have spent at least a dozen hours fixing problems that shouldn’t have been present in a release. But the most annoying problem, a problem which I now find hasbeen reported by numerous others, is that my Internet connection randomly stops working on regular occasions. At times, some sites work (Google), but then others won’t (Yahoo). At other times, I can’t connect to any site. I know it’s not the site or my provider, because we have

I have a guess that this isn’t a big deal because most people don’t use Internet Connection Sharing. ICS requires that your computer touch the outside network via modem or second NIC for broadband. Since most Vista users to date are still early adopters (or at least ahead of the curve) most folks have broadband, and in turn most have a basic firewall/router (Linksys, Netgear, DLink, etc.) that shares the connection for you.

Therefore most Vista users probably have broadband and don’t use ICS, so nobody’s going to complain about this kind of a bug. If you *are* using ICS with a broadband connection, go get a cheap home firewall/router and be done with the bug.

As an aside, if you do need the patch it’s easy to get. Don’t be scared off about having to call – it’s going to be free to get the patch. Just have the KB article handy and be able to confirm you’re seeing the problem it fixes. Microsoft usually uses this type of distribution method when a patch has possible side affects or hasn’t been fully regression tested yet, so they’re leary of wide availability.

…makes me think of the Mac’s “allow or deny” commercial.

This is one of the worst issues I’ve heard with Vista. I was lucky in that when I bought my laptop, it was one of the last ones sold with XP on it. I’ve got a Vista upgrade disk, somewhere, but I do not have an inkling to upgrade, not after stories like this one.

This exact same thing started happening with my Vista box. Where is the hotfix? I have the disk in hand to reinstall XP. The only work around that I have found (and it only works 50% of the time) is to put the machine to sleep, and wake it back up again. I would really really really appreciate if you could share the hotfix, pretty please?

Chris,
My Vista computer uses a wireless connection and after an hour it always stops working. I have to fully restart the PC to get it working. It drove me so crazy I decided to start preparing to take Vista off. Even though it came with my PC. I’ve never had so much frustration in my life.

Mike Woodhouse

July 23rd, 2007
at 1:46am

I wasn’t even aware there was a hotfix. Rather than waste a large proportion of my few remaining years trying to talk to someone at MS UK, I chose to try to downgrade to XP, whereupon I discovered that XP doesn’t know about SATA. Oops.

But then managed to push through an update – pretty impressive work considering the instability of our WiFi connection since moving to Vista – and things seem much improved. Still can’t say I find much in Vista to love, though.

Hey Chris, this is to update you on my original message on this huge problem. I phoned Microsoft and was told that I could pay for telephone tech support or pay for the hotfix….hmmm, so MS knows of the problem! I already paid for the OS so why should not have to pay again to correct a problem INSIDE the OS. I phoned Compaq tech support and spent 5 hours on the telephone on this problem. You know the usual, check this check that, uninstall this uninstall that, reinstall this reinstall that, ping this ping that, reboot, restart, shutdown, unplug….blah blah blah. Well, after all that time with tech support, they could not figure out the problem, much less correct it.

I gave up and returned the pc to the store. Before I knew of this problem, I ordered an Acer pc with Vista Home Premium pre-installed. It will be delivered soon. Ugh, I guess that one will go back to the store too.

Well, Chris; I’ve got a “better” one. Had windows Update “Break” on me (Would not function; could not be fixed, despite a 5.5 hour call with/from a Microsoft tech, in Canada (no less)). Couldn’t install ANY Other programs, either. Only fix,by default, turned out to be reloading vista.

Yes, this has happened to me as well and i cannot get it to work correctly. Since i have vista in a new laptop i have pounded Dell unmercifully and they throw it back to MS. REALLY FRUSTRATING AND I AM PISSED!

Most Internet connection problems under Windows Vista relate to out-of-date hardware. Vista has blown off a lot of old stuff with its newly coded methods and is really not very tolerant of old Internet hardware. I’ve already had the pleasure of s-l-o-w connections or NO connections under Vista, and I found that simply getting a really new modem that is more or less recommended by my ISP abruptly ended all problems.

If you call the hardware manufacturers they will lead you down a devious path, proving (apparently) that Vista is the problem. Don’t believe them. They simply don’t want to bear the cost of replacing their clunky old modems or routers. And certainly don’t let them deceive you with a firmware update because you will still have the same old crap and you will still suffer with the same old piece of outdated junk. I picked up on eBay exactly the modem that my ISP recommends, for a measly 15 dollars, and instantly began to get stratospheric download speed (up to 2 megabytes per second) on a connection that never fails. The voice of experience.

Any idea why this problem has not been widely published on the Internet?

I guess the reason why it hasnt been widely published on the Internet is because they cant get on the internet.

Its a pretty annoying error I would imagine, because the Internet is what most people use to solve computer problems and then to have no access to that, your own your own….in a way.

My connection would be very slow, or stop, only to return to normal for awhile, and then the process would start over again. After a long and fruitless search for a cure, I found what helped me. Microsoft Update installed the wrong driver for my Network Adapter (Intel Pro/100 PE). I went to the Intel site, and downloaded the latest Vista driver, removed the old one and installed the new one. It has been 3 months with no internet delays or drops. So my advise is to not trust Microsoft update entirely for accurate driver updates. Manually update your Network Adapter driver from your manufacturer’s website like I did, and it just may solve your issue.

After hours spent with tech support, both for my new vista pc and my ISP with no satisfactory solutions, a buddy told me the click on the network icon and choose repair. I select “reset LAN connection” and i’m back online in seconds.
It’s the only workaround I know of.

I have bought a HP laptop with Vista installed.
I am not able to connect to https links, any microsoft site, and am not able to get any windows updates.
All efforts and talks to HP people go waste.
If I use XP on IBM thinkpad on same wireless connection, everything works fine.
Have given up all hopes. Any ideas??

My Vista experience:
I bought recently (end June) the newest superlight Sony Vaio TZ11 laptop, which comes with Vista Business pre-installed.

If we forget the super sluggishness of Vista running under 1GB of memory with boot times of up to 10 minutes loading lots of bloat, the biggest problem I was subjected to was accessing the Internet.

After having configured Vista to use my Linksys WRT54G wifi router under WPA-PSK, having supplied the correct pass phrase, and having indicated to Vista that this device belongs to a private (thus trustworthy) network I would have the greatest trouble to reconnect again and again, to the point of despair… Every time, again and again, either returning from a hibernation, sleep or rebooting again, Vista would declare that the network was “undefined”, thus not trusted, and would block me from reaching the Internet (allowing only “local access”), even if it had previously connected successfully to the access point and the SSID was displayed correctly. No, I had to be protected from the dangers of Internet. This is the new heralded security policy….

After visiting lots of sites with other victims reporting the same troubles (some folks had even reinstalled Vista because of this…) and trying several things I discovered that the way to go was to click the red “X” barring the way from my access point to the Internet, then click “repair” then after some “analysis time” by the repair tool choose “request new IP address from the DHCP server” and voila: Then I would have the way free to the Internet. Thank you Microsoft for protecting me from the dangers of the Internet and forcing me to do all those things to reach the Internet. What a fantastic Vista experience ! Even coming back from a hibernation (or sleep) it would cost me (with these steps, and the waits between steps) around 4 to 5 minutes to reach the Internet.

I started thinking about a solution for this frustration and came up with the famous Ubuntu Linux. Recently Dell decided to start shipping some laptops with Ubuntu Linux, thus Ubuntu Linux is becoming a serious contender for the desktop.

I had assumed that this laptop being so new (it reached the market end June), Ubuntu Linux would not support it. But, driven by despair, I had to try. Thus I reached for the Ubuntu 7.04 demo CD which I had burned some months ago and voila: Ubuntu booted from the DVD drive, detected the 1366 x768 screen resolution, I connected to the Linksys access point in no time and was Firefoxing after some seconds.

The next step was how to dual boot Vista with Ubuntu, and there the tutorial at http://apcmag.com/node/5162/ was decisive for success. But before that, I had to suffer more frustration with Vista.

In order to try to obtain a so large as possible free partition (in order to get room on the 80 Gb hard disk to install Ubuntu) from the Vista partition using the Vista Disk Management utility, I decided to defragment the drive before “shrinking”. To my frustration the Vista architects have decided to remove – for Vista – the user feed back functionality that was previously built into the Windows XP defragmenter. Now, with Vista, you can either schedule the defragmentation (not a option for me, I want immediate defragmentation) or then press a button “defragment now” and keep staring at a small icon twisting around. Information like previously available – how much % done, estimated time to completion, hard disk representation showing the fragmentation and the like – is completely gone ! If the Microsoft architect that invented this was in charge of managing train systems he/she would probably decide to blind all windows in trains to prevent the travelers (users) from getting distracted by looking outside through the train windows and have an idea of how long they still had to travel to destination. Instead of finishing off defragmentation until completion (like in XP, W2K etc), Vista would – after some time – abort the defragmentation spontaneously, forcing me to press again the button to proceed. This is Vista deciding for me…

Now I have a working Ubuntu (with still some minor problems – screen brightness changes do not work from the keyboard – but I have found a small script that does that for me- , the built in SD reader does not work, but a USB SD reader works perfectly). Not withstanding these small problems, it is many times better than the frustration I was getting with Vista. And it is much quicker, because the 1GB memory offers plenty of juice – with lots to spare – while under Vista it was not enough, even after having removed memory bloaters like MS Office (3 month trial), Symantec anti-virus (it felt like a virus itself, warning me every minute to do “live update” not withstanding my repeated “cancel” pressing), Symantec Save and Restore (with outrageous licence conditions – like the right to remove other software from my computer….) etc.

Now I can use the TZ11 laptop to do most usual things like Internet browsing, e-mail, word processing/spreadsheet with OpenOffice (highly compatible with MS Office) without the frustration I was suffering with Vista. Hopefully MS will bring out a Vista SP1 update sometime in the future and I will be able to come back to Vista (unless I become Ubuntu addicted…).

Here is a work around that I discovered to get around the issue of not being able to connect to the internet, even though you have successfully connected to the wireless router/modem. Hopefully, it will make sense to someone who can recommend/suggest a permanent fix. Here are the specific components: a Sony VAIO laptop (new this year-model VGNFE890) with Vista Home Premium and built in wireless capability, a Qwest DSL wireless modem (Actiontec 2701GH-D) and a Gateway desktop PC running Windows XP. The DSL is working just fine on the desktop, which is connected via ethernet cable to the modem/router. When we set up the wireless connection on the laptop, it connects to the modem, but will not connect to the internet. Clicking on the Repair doesn’t work–it just says it can’t fix the problem. In the process of trying to troubleshoot (after being on the phone to Qwest tech support for an hour), I decided to use the ethernet port on the laptop just to see if I could access the internet that way–it worked fine. So, just for fun, I tried unplugging the ethernet cable and refreshing the web page–it was still connected. So I tried browsing to multiple pages–it still worked (via the wireless connection). I then rebooted, tried the wireless connection–it didn’t work–went through the process of plugging in the ethernet cable, going to a web page, unplugging the cable and once again the wireless connection began working. So, bottom line, this is an easy, quick workaround, but there HAS to be an explanation for it. Any ideas???

My wife bought a Philips H12Y notebook from Pi$$y World a month or so ago and it has been accessing wi-fi acps using WEP, OK. I recently replaced our faulty D-Link wap for a Netgear pre-N which supports 802.11n/b/g and after one or two hiccups with WPA random keys, got the network back on track and able to use WPA on 4 different wi-fi PCs, EXCEPT the Philips notebook. It’s still OK on WEP but not WPA TKIP. I’ve updated the wi-fi drivers for Vista from the Intel site, but it still won’t work. Although Vista reports the same thing every time – “Invalid WPA key”, the network log reports a timeout problem and Microsoft acknowlege this and as has been commented here, offer a hotfix. I will be phoning tomorrow to obtaining the hotfix, but I certainly don’t intend to pay for it unless it’s really cheap and then it could of course get ’stolen’ and end up on the Internet. :-)

There is another ‘fix’ for the problem and that’s to use a USB wi-fi dongle. I have one made by Edimax and that works OK with WPA on the same notebook, although it does seem to disconnect every so often. Unplugging and re-plugging usually fixes it

What concerns me is that the Philips H12Y is only distributed by the Dixons Group and the manufacturer’s spec. says that it comes with Windows XP (which presumably works OK with WPA) so someone in the Dixons Group has authorised Vista to replace XP.

I think we have a very good case for a full refund, as this facility has never worked, but they may of course say that most of it does work. That’s a bit like saying “your new camera will take perfect, balanced, focused pictures, only you can’t take them in colour!

Regards,

Alan.

i hvae just bought a computer that has windows vista. i hvae looked around for an internet service provider that supports windows vista but can’t seem to find one.
does anyone know who i can get internet with?

I had the same problem on my new PC with VISTA Premium.
I was not so lucky, that I could just reboot or use the on/off button on my PC.
Everytime I used the sleepmode, I had to unplug the whole PC and plug it back
in to start up.
I ended up not to use the sleep mode, but to just use log off.

What finally repaired it for me was totally by accident.
Under
CONTROLPANEL Home (not classic view)
click on Sytem and Maintenance
on the last one on the bottom called
ADMISTRATIVE TOOLS
click on the suboption
FREE UP DISK SPACE.
in the pop-up choose
My Files Only
the choose C:/drive and
click on OK.

While you are there, you might wish to do a
Defrag as well.

My sleep mode works great now. No more
problem with it ever since. The Internet is
coming right up.

I am on a Roadrunner Broadband connection.

I bought a new Acer Travelmate 2486 and have been having iternet connection problems similar to above. Firstly I had the problem of my computer not recognising my router (after it had worked normally for 2 days). The only way I was able to get around it was to remave all connections and reset them again. Following this I now find that every time my computer downloads windows updates and reboots, I am able to connect to the router, but no connection to internet. Although desktop has no problems. My laptop informs me that I have limited connectivity. The only way I have found to get around this is to restore my laptop to before the windows updates took place. So it is obviously the windows updates which are causing the problem. It would be good to know which of the updates is the problem so that it can be uninstalled, leaving the others. At the moment I am haveing to restore after each update. I will have to set the laptop so that it doesn’t automatically install updates.

I just have to say that its ridiculous that MS charges for tech support. They have a new system with obvious flaws….they should stand by their product!

Ok, here is my issue. I am the network admin at a university in Montgomery, Alabama. We have a wireless network with Nortel routers and switches in the dorms and public areas for the students called ResNet. We also have a wireless network with Cisco switches for the faculty and staff. The interesting part is, when you plug in a network cable the laptop can browse the web with no problem. The problem only exist with the wireless connection.

Every student with a new laptop has Vista… everyone else has XP. All of the XP laptops connect with no problem. The Vista laptops will connect wirelessly but they will not browse the web. When I say connect I mean they have an IP Address, Default Gateway etc… Now, after about a week of being hounded by students I figured out that the windows vista drivers for the wireless card is the problem. I bought a DLink Rangebosster G USB 2.0 adapter because I thought that the problem was with the wireless card. The D-Link adapter did not come with vista drivers but I installed it anyway. When I tried to connect to ResNet and surf internet it worked!!! So, I tried to repeat my success on another laptop, this time I installed the vista drivers and… nothing. Then I uninstalled the vista drivers and installed the XP drivers and it worked.

This does not explain why the vista drivers work on the faculty staff network and not on the ResNet network. We are in the process of upgrading the code on the Nortel equipment so we will see if that works

I bought a a Toshiba laptop with Vista Home Premium installed. I also have another laptop with XP installed. Now the XP computer works perfectly fine with the wireless network of my building, but the Vista laptop gets disconnected from the network every 5 or 10 minutes. The weird thing is that after it gets disconnected it can’t find any network… Only after I turn off the WiFi Switch of the computer and then turn it back on, the available networks are found and the computer gets reconnected, but only for 5 or 10 minutes and then the whole process begins again.
Does anybody know how I can fix this problem?????

i have an Acer 5573 running Windows Vista Home Basic. Same problems. I also thought it was my Netgear router since I only get a “Good” connection while my wifes Neo notebook running Windows XP Home gets an Excellent connection on the first floor! Changed my router to a Linksys WRT54G. Still the same result. Once I get disconnected from network and reboot, notebook shows Unnamed Network. I couldn’t connect even if I know the WPA personal password. Brought it to Acer service center. They replaced the internal wifi card. Still the same result. They say I have to reformat and reinstall Windows Vista again.Darn. I think with all the hassles involved, I have to live with 3 out of 5 bars and make sure i don’t get disconnected from the notebook or else i have to reboot it, and reboor the router as well. I read somewhere that a solution was found to insert a PCMCIA type of wireless notebook adapter that serves as an antenna and use that instead of the internal wireless card. Configure the card accordingly. Afraid to try it though as of now.

I just purchased a Dell Inspiron 530 with Windows Vista, connecting to the interent via a wireless LinkSys router. The internet connection was fine until I shut down the computer the first time and started it back up.

After HOURS (1.5 with Linksys, more than 6 hous with Dell), and reinstalling the Windows operating system twice, I think I finally have it narrowed down. There seems to be something in one of the August Windows automatic updates. I’ve shut down Windows automatic updates until I can figure out which one exactly is causing the problem. These are particularly suspicious: security updates KB937143, KB936181,
KB933579, KB936021, KB936782, KB938123, KB938127, KB890830, KB905866. See this thread: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=b910a208-1063-40a0-b4d5-266c180b6180&p=1

Marcio Mendonça Nunes

August 29th, 2007
at 4:03pm

I have bought recently a Notebok with Windows Vista and a D-Link Wireless Router. I configured a wireless network but it does not work for the Windows Vista PC. It is capable to detect the network and it works fine if no security is configured. Since security is configured (WPA-PSK) the notebook with Windows Vista PC is not able to connect to the wireless network. It can detect the network but not connect to it.
Does anybody know how to fix it?

So I bought a Sony viao with Vista. Wirless worked at first but now will not and no amount of rebooting will change this.

Surely its illegal to sell things that don’t do what they advertise they should do.

Is there a fix? If so where please?

Leo

Wow, after reading this whole thread, it looks bleak!
We have 6 computers all hooked to the same router and 2 wireless laptops.
The 7 with XP all work fine, the new Dell Desktop with Vista has to “repair” the connection to the net every day!!
I guess Im luckier then most people, I only have to repair it once or twice a day. My Dad just bought a new Vostro, and we chose XP as the OS.
I hate Vista!

i have exactly the same problem, when i came back to sleep mode the connection is down, but is alive too, I have installed a engaget news gadget, in my side panel and, it has internet, and the connection icon show the little globe. Strange… either messenger and skype have a connection, and of course, I can´t surf on the net. I fix this problem qith a very no rigth solution, after go to network connections and activate and deactivate the wireless connection everything go rigth. But is I have moved to my home I lose the connection again. So this problem with vista is bigger, They (MS) Complicate the access to the network administration and use a bad way to connect and reconnect networks…THis is a nigthmare if you are a network administrator…Even worst with a cable connection… the same thing happen.
MS please DO SOMETHING RIGHT, FIX THIS BIG ISSUE.
BY THE WAY my laptop is a new Dell 1420 santafe stuff…
MS Keep the things simple…!!!

Same problem with my new dell Vostro with Vista and wireless. Says connected to web but get nothing. If you reboot it switches to local. Checked with ISP and Linksys and my 3 XP computers all operating well on the network .

So under UK consumer law I have rejected the computer with Dell and given them the option to take it away or put XP on instead. If unsure of your rights talk to consumers advice bureau. Vista is a disaster in my opinion and is spoiling an excellent machine from Dell

Exact same problem on a Sony PCG-7VSL. It either takes forever to connect or does not connect at all. Too bad the owner refused to listen when I told her to return it immediately and find a laptop loaded with XP instead.

Microsoft, you very clearly have a problem here with Vista, but why are you saying nothing? A new customer relations program? (Oops, saying nothing to help users with a DOA OS already is your customer relations program.)

I’ve tried to find the answer in all the other posts but am still having trouble. I bought a new HP (desktop) with Vista Home Premium. I know enough about computers to know it is a very good system, but my internet is so slow I try to avoid going on. I’ve tried a few different options, like disabling TLS and enabling SSL 2.0, but that didn’t work, I’ve tried playing with the security and firewalls but that hasn’t worked either. Is there any one thing that is slowing down the internet with Vista or is it just how Vista is? I have DSL and the modem is only 1 year old, so I’m thinking it’s not that. Any suggestions?
Thanks

Oh my… I have the exact same problem as a few people here… the internet disconnects anywhere between 5 minutes and 1 hour of browsing…

I have a hp with vista and this problem happened before. After countless hours doing all the possible troubleshooting steps with hp technicians I had to reinstall vista (system restore)… was a pain but it fixed the problem. Now, 2 weeks later, the problem is back! Help! I am at a loss for words…

My internet doesnt actually disconnect… because it says there is a connection.. i just cant browse

Thanks

I’m having the exact issue as well.

Got a new PC with Vista Premium and ARGH. Connection issues ALL THE TIME. Drops out after 20 mins of activity (usually) sometimes it’ll stay up for hours but be incredibly slow.

The only fix I know? Reboot. :(

I fixed this problem after I permanently diabled the “internet connection sharing” service.

Click start, type “service” in the search box, then click the “service” tool in the result. Find the “Internet Connection Sharing (ICS)” and disable it.

Ok, same problem as everyone else (intermittant internet connection and network) ! However I found a microsoft fix that has corrected the problem on 2 computers in my home, both with vista ultimate. Here it is I hope it helps, I am so relieved !!!!!!

windows6.0-KB929547-v2-x86

No fix yet for this slow internet problem,but I found by having some other
page open along side or even using the window sidebar news gadget by clicking on it as you try to open your internet pages it seems to force them to open much faster. This Really works for me wwhen I try Tagging my mp3’s files from musicmatch, Give it a try!-Paul

FYI I had the same problem with my internet disconnecting every hour or so but ICS wasn’t enabled and the hotfix Phil posted seems to have worked so far. It’s been over 24 hours without any problems.

i FOUND THE ANSWER, I HAD THE SAME PROBLEM WITH CONNECTING TO THE INTERNET VIA MY WIRLESS LINKSYS. AFTER 8HOURS OF WORK I FOUND THAT WE HAVE TO DO A COMPLETE RESET OF THE ROUTER. DO A NORMAL RESET + UNPLUG THE INTERNET CONNECTION + UNPLUG THE POWER AND WAIT FOR 60 SECOND.

GOOD LUCK

I think Vista is not a good OS after all. Full of bugs, so much security, large disk space needed.

all of us have the same problem. so what’s the solution? help pls..

I bought a Dell Inspiron notebook last week with Vista Home Basic pre-installed. Everything was great until I discovered that I am not able to open some of the websites on my notebook. It says some messages reg. LSP, server down, network issues. Sometimes they work and sometimes they don’t. What the hell!

Is there any fix for this issue? Or do I need to format my hardisk and install XP?

Thanks.

Turn Off IE’s Protected Mode! It sucks.

Vista has been a total disaster for me. I’d categorize my technical understanding as extremely high. I went through 3 fresh installs of Vista, each one had its own totally different problems. The first time it had a corruption of the windows installer. No work arounds fixed it. I reinstalled. The next installment had internet connection problems. No fixes worked, it may have been a winsock corruption, but nothing would work. Again, I have a pretty deep understanding of these matters and no logical , and even illogical fixes, worked. The third time, well, the installation was so unstable as to be ridiculous. All of the problems I experienced were Vista related. Putting on my XP based hard drive made the system run perfectly every single time. I am now on XP and have ZERO problems… I wish Vista would work!

What a nightmare. After purchasing my HP notebook with Vista, the only problem I Had with internet connection was that after my screen saver turned on or it went into sleep mode, I’d lose my connection. All I had to do then was disconnect from the network, reconnect, and I was good to go. Annoying, but livable. NOW, though nothing has changed, I am only able to connect to the internet (connects to the network fine, but it’s local only) when I first turn on the computer, and even if I’m in the middle of looking at a webpage, it will suddenly become local only and I can’t get it back unless I completely shut down, wait a few minutes, and turn it back on. THAT’s beyond just annoying. I have ICS turned off, I have talked with HP and my ISP, each saying “well, we don’t know enough about Vista yet. That’s probably the problem.” and leaving me with that. What am I to do? The hotfixes listed in this thread haven’t worked. Hitting the repair doesn’t work (I get a message saying Windows cannot fix the problem) Does anyone have a checklist that I can go through to make sure that I have all of my system/internet settings set up in a way that will allow me to stay on the internet for longer than 20 minutes?

I bought a new Toshiba laptop and could not connect to the internet to get AOL VR download. Had to take laptop to work to use the wireless to download AOL 9.0 VR. And do the 17 updates from microsoft. That’s the only way i could do it. Unreal. And then found out AOL has some bugs. Like AOL won’t work the first time have to start up twice every time to get it going. I might just go and get XP for 199 and get rid of this vista junk. I can live without the pretty pictures and clock. I just want my 1,000 dollar laptop to work. Microsoft really screwed the public on this one. WE NEED UPDATES REAL FAST MICROSOFT

A couple of nights ago, I too purchased vista. I booted it up and immediately tried the internet (comcast cable). After a couple hours of playing with it, success! I’m on the net! I thought it was my router, as I could connect to it but not the internet. 5 minutes later internet goes down and I can’t even get the local connection to work. Not even connected to the router anymore. Nothing works and nothing will except for abandoning vista. I officially am beyond angry and shall hold eternal contempt for microsoft. Who cares about the money, this version of windows has collectively wasted more hours of our lives in the short time it has been out than microsoft employee’s have or ever will put into their precious garbage. Vista will go down as one of the words 7 wonders of stupidity and releasing an OS this buggy and worthless deserves nothing short of twelve consecutive eternal terms in the lake of fire.

I don’t even want a solution, I already fired 36 .40 cal rounds into my motherboard and am swearing my oath to linux, on a new computer.

i am having major trouble with Dell Vostro 1400 wireless. It used to work for a week or so, after that it has stopped working compeletely. I got the latest drivers as well and installed but to no help. Now i am stuck with a laptop that always needs to be wired. Has anyone faced this problem. If so please tell me the solution.

YES how am I suppost to download latest info, if I can NOT get online I have sent my gateway back twice. And guess what. I STILL can NOT get online! HELP!!!

I do NOT like Vista and would recommend to NO one to get it!

I have one computer at home running windows vista and another one running XP. Ever since I got the newer vista computer in May, my internet connection has been at best, intermittent. I has my DSL people here five times. Wires were changed, modems were switched. Nothing worked. I decided it was the service so I switched to a different company. Guess what, same problem. The new company told me it is a vista problem. Every time I call Microsoft, I wait forever and want to rip the phone from the wall. Anyone have any ideas??

Hi, I bought a new Acer M5600 PC and it came with Vista Home Preimum. Yes, It started of with not able to boot up PC to not able to wake PC up. After many repairs, finally now my pc can wake up with a press of the keyboard. I thought everything was fine until I notice that once my pc enter sleep or hibernation mode, I will not be able to get connected to the internet. One way to fix this is to reboot the pc. I can chose not to use the sleep or hibranation mode. but if I should not use it, why was it there? Acer even create a button specially for sleep mode. Currently the manager is still trying to find out if other pc faces the same problem. I have contacted my ISP (Singnet) and Modem company (Prolink) and they have all confirm that the line and modem are working. Acer told me my PC is working perfectly. So… happily we all point to the settings on Vista. And as usual, MS don’t call back at all regardless how many problems I reported. They just don’t care at all. WHY? Anyway, anyone has perfect solution for my problem, please email me at zhangsky@singmail.com . Acer has already upgraded my PC which I bought in May 07 and till now in Nov 07, I still have problem with it. The engineers visit my place nearly twice a month to fix new problems . Of course, they created more problems too but that can be ignored as compared to the long term problems. Now I just hope my PC can reach a stage of perfection before my warrenty ease. Anyone can offer your advises ?

I can’t believe they HP can sell computers that don’t work! Used to be laws against that. My business productivity has slowed to a snail pace since trying to do research or anything else via wireless internet. I don’t even bother calling tech support for HP or MS, whats the point. We obviously dont matter, last time I checked, they already have our money folks. And none of us are getting any of it back.

I recently bought a second hand Sony Vaio VGN-AR41 E. I thought 800 bucks were a great deal for such machine. How stupid I was. It won’t connect to the router wirelessly or detect any net at all. We want soutions Microsoft.

Bought myself a nice new Dell Dimension running Vista Home Premium in August and its never been right. Using a Belkin wireless dongle connection will be fine on occasion but other times cannot connect to the network at all, sometimes only local access only and only sometimes will it actually work correctly. Connected via ethernet, connection is always solid to the network but random massive websites (google, amazon etc) will go down for no reason. have to switch off to get it all working again. Connection to internet always slow as well. Thought it may be my network but my old dodgy Sony VAIO running XP is so much quicker and never loses connection.

Am only repeating the exact same problem as everyone else it seems but its so bloody annoying. so many people with the same problem but nothing being done to fix the problem. absolute joke.

Just tried using the hotfix as suggested above by Phil on September 18 but after downloading the file get this error…

“an error occured while unzipping. One of more files were not successfully unzipped.
The error code is 40.”

Anyone else had this problem when trying to use the hotfix? trried requesting the file twice now, downloaded it twice and got the same error both times.

Anyone else? Anyone?

Okay, so I am officially tired of Vista. Not only have I had more patches stuffed on this machine, I now can last about five minutes on the internet before it ‘drops.’ What’s weird is, I can still ping google.com etc. and my little network sharing center informs me that I have a solid green connection to the internet. Occasionally I see an error message show up that it is something to do with the DNS. My husband’s (XP) computer can maintain internet connection for weeks…and also, I work for the phone company that provides our connection and I know when upgrades are taking place. I really need help! Does this issue above sound like the rest of yours or can it possibly be a configuration issue on my computer? It only started having issues about a month and a half to two months ago and I have had this ‘heap’ since April.
Please help!?

i just bought my vaio vgn-n320e and i have the same problem, my wireless connection seems to be excellent, but i can’t connect to any websites…
i’m getting tired of this.
i think windows vista has to find the way to solve this problem to all of their customers
we trusted windows, and they should solve it right now

Okay, so I emailed acer support and they told me to uninstall my wireless card and restart my computer (which would prompt it to reinstall)…so far I have made 2 days! Maybe you guys can look into this option. May atleast just buy some time!

I had the same problem. It was first just from time to time and recently it was all the time. I couldn’t go and surf on the web normally (10 minute to get a website page displayed). I finally solved the problem by uninstalling completely McAfee software. And now it works perfectly !
Sebastien

I disabled my PunkBuster service and voila…

I BOUGHT AN OFF THE WALL BRAND LAPTOP(EVEREX STEPNOTE) THAT CAME WITH WINDOWS VISTA BASIC! I HATE IT!! BOTH THE LAPTOP AND WINDOWS VISTA! MY INTERNET CONNECTIONS ARE SO SLOW AND ON MOST DOAYS IT TAKES OVER AN HOUR TO LOAD ONE SINGLE STUPID PAGE!! I WANT MY XP BACK!!!! THIS LAPTOP CAME WITH VISTA BUT I WISH IT HAD A XP DISC! IT DIDN’T! I HAD TO REINSTALL MY WINDOWS AFTER ONLY 9 MONTHS OF BUYING THIS LAPTOP! NOW IT HAS LOST SOME OF THE PROGRAMS, MY INTERNET WAS FINE UNTIL I REFORMATTED, NOW I CAN’T GE IT TO STAY CONNECTED AND IF IT DOES IT HAS LIMITED ACTIVITY WHICH SEEMS LIKE NOTHING AT ALL!!! I HATE WINDOWS VISTA SO MUCH!!!!!!! GRRRRRRR!!!! NOONE IS ALONE OUT THERE WITH THIS PROBLEM!!!! I USUALLY CNA FIGURE THINGS OUT BUT THIS IS ONE “BUG” THAT HAS ME BITTEN!!!

Toshiba with Vista that drops internet. Bought at best buy, they won’t stand behind productt, Changed wireless card and same problem.

tried the hotfix a few weeks ago as suggested by a few people on here and still no change. absolute b*llocks microsoft.

That hotfix solved this problem for me! Duh Microsoft should officially release it ASAP.

The short version: turn the wireless off and on again; it may help. The long version follows.

My new laptop’s Vista (Business) Internet connection via a wireless hub worked fine for two days out of the box, then stopped for no apparent reason. The system reports all OK, but I cannot even ping my router, not to say anything outside. It would work fine the first five or ten minutes after rebooting, then drop. The “Repair” function does not help. Windows reports seeing both the router and the Internet, but neither can be accessed in any way. (At the same time, all other computers in my household, CP-based, are just fine.)

The MS fix mentioned in a number of posts here is applicable to situations when Internet Cinnection Sharing (ICS) is enabled; this is not my case.

One of the users here suggested disbling the wireless. Instead of that, I’ve tried turning it off with the external switch provided on my machine (Asus U6S, but the exact model seems not to matter here) – it worked. After 2 hours my connections are still OK – something I haven’t experienced in the last 24 hours. It remains to be seen how often would I have to repeat this trick.

General remark: As a software developer I _had_ to switch to Vista, if just for testing my programs – but generally I’m very disappointed and often irritated with the experience. It took me some time ro disable the various “improvements” in the system, and many users will be just afraid or unable to do that. And to think that XP was (almost) usable… Who’s to blame? Not Microsoft: they will do whatever they can get away with; it is us, the nameless millions of lemurs still buying their products.

Anyway: try the switch (if you have it), and good luck!

JAW,

i have problems with both wireless and wired connections. wired isnt as bad in terms of losing connection to my network but internet is still painfully slow and websites will randomly drop out sometimes. i am not about to switch off my USB wireless dongle at the ectual device so can’t test that one out.

starting to wish id gone over to a mac now

I have a new HP laptop with Vista Home Premium and the same problem as most of you. I have found when the network/internet drops off the machine also looses its DHCP supplied IP address. I set a static address (alternate configuration) for times when DHCP is not available and sofar it has worked and has not dropped off. hope this helps some of you.

i would give ubuntu linux a try.

if not then get used to vista’s bugs.

Ouch! I just hit this problem with Vista yesterday. On my daughters login on my new laptop (Acer Gemstone) it shows a connection to wi-fi and wired lan but cannot access any web pages. I guess that she must have accepted an update? I logged in as myself and connected to the internet OK. Now I am worried…my laptop did not come with any CDs…
;/

I have a Dell Inspiron 1501 and the internet connection drops out every five minutes. Its wasy to see the pattern if you are downloading a Torrent and watch the pattern of download speed on, say, BitTorrent, which has a nice graph for exactly this. There seems to be thousands of people having the same problem. I’m guessing that some ‘Service’ is kicking in periodically and interrupting the connection. Would appreciate any practical advice. I want my XP back!!
F

same problem, very pissed, kinda hungry.

I have the same problem… I bought a Dell Vostro notebook with Vista Business pre-installed, and built-in wifi (Intel(R) PRO/Wireless 3945ABG ).

I am behind a Wifi AP and I use WPA-PSK, together with 2 XP notebooks.

XP machines connect instantly and maintain internet connection for the WEEK without any disconnection. My Visa machine takes 5 minutes to connect to the Wifi AP, and then it’s a toss up if it’ll achieve full connection or only LIMITED connection (whatever this is). It loses the DHC assigned IP and switches to a self-assigned 169.x.x.x IP. Even if it achieves a full connection it will go to to limited in any moment from 5 minutes to 1-2 hours!

This is so *unreliable* from a BRAND NEW and FULLY PRE-INSTALLED system that I am considering taking Dell to small claims court!!!

And there’s NO ONE out there with a solution!

******** Wellllllllll Welllllllll Welllllllll !!!!!!!!! ********

I guess I’m not the only one… I CAN NOT BELIEVE AFTER A YEAR OF POST HERE…. THAT THIS IS STIIIIIIIIIILL EVEN AN ISSUE!!!!!! COME ON MS I MEAN WTF??? Just because you’ve had the market monopolize *temporally*, doesn’t mean you should feel proud of your name when you are sticking it to every tom dick and hairy that buys a new electronic device, WHAT THE HELL… billions of people have spent trillions of dollars on hardware within the couple of years thinking if they spent the money they didn’t have to spend in the first place to get a piece of hardware that SHOULD have been able to get them at least 5-6 years out off… only to realize 6 month to a year later that the hardware is now obsolete because you scumbags think you can just shrug a few billion dollars worth of 6 month old piece of hardware equipment that people paid good money for just so you and alllllll your software designers can profit from the sales of trillions of dollars worth of hardware and software upgrades in order to get our $2,000 – $5,000 computers to comply with your new vista OS. I mean, come on, some of us are everyday hard working citizen here that don’t have a few hundred more dollars to just through around on new hardware that we NOW need, but WERE NEVER TOLD ABOUT NEEDED to get to work with the new Vista OS… Or at least after a dam year of knowing about this issue…. having the common sense to update your overseas employees of this issue so we are not having to spend a ridiculous amount of air time standing around while some foreigner reads the Vista manual for dummies… CORRECT ME IF I’M WRONG HERE BUT…. Isn’t that why we are paid YOU $500 a POP for this new Vista software for… because WE the consumers… should NOT have to spend ridiculous amounts of time and money AFTER upgrading to NEW software & hardware… YOU HAVE GOT TO BE KIDDING ME… THIS IS A YEAR LATER AND I JUST SPENT 4 DAYS ON THE PHONE WITH SEVERAL FOREINERS SPEAKING LANGUAGES AND ABSOLUTELY NONE~!~! NONE !~! HAVE A CLUE HOW TO FIX IT….. NONE!! AND SO I’M STETTING HERE STUCK HAVING TO BE HARDWIRED WITH A $4000 NOTEBOOK I PACIFICALLY PURCHASED SO I COULD BE CORDLESSS……… CORDLESS UNDERSATND…. OR DO YOU MORONS AT MICROSOFT NOT KNOW & UNDERSTAND WHAT CORDLESS MEANS ??? I’LL TELL YOU WHAT IT MEANS… It means I should be able to go outside it i desire with may $4000 mini desktop…. LMFAO!!

Malcolm (your average Joe schmo)

December 30th, 2007
at 10:13am

I must be the smarted person I know…. I have spent over 50+ hours on the phone, on live chat, in forums, even spent endless hours working with Microsoft, HP Time Warner & Linksys… and have also had 3 different on screen techs controlling my computer from theirs via remotely… and well, “I” “myself” the average Joe, just connected via wirelessly on my own by changing settings within the Vista/HP Operating System… I even did Linksys Live Chat messenger, where the Tech there said that MY 1 year old Linksys Wireless Router Model # BEFW11S4 Ver.4 was NOT COMPATIBLE with the new Vista Operating System…. Well, then tell how I am right now here, 3 days later, after all the techs have done all they can do to get me working wirelessly… am I sitting here RIGHT NOW…….. NON-HARDWIRED ??? And obtaining a constant connection with NO lag WHAT SO EVER and receiving a test speed of 1672 Kbps & Loading 414,161 bytes in 1.982 seconds from TOAST.net (CA) server. ;-) Microsoft …… Pttttttttt !!!

I have a new toshiba satellite X205 laptop, and since I only have dial up at home I went to a hotel to get all the updates I needed right off the bat. 2 hours of messing around trying to get on with an ethernet connection, then the tech help guy from the ISP “manually” let me in. It worked fine then.

A week later I again needed a few more large updates so I went to another hotel with hi speed. 1 hour of messing around myself trying to connect with an ethernet connection….called the front desk and was told their ISP only had live tech help on weekdays. Another THREE hours of messing around with 3 different tech guys from toshiba trying to get on to finally be told “it has to be something at the ISP..call their tech line”

Packed all my stuff up, told the front desk I was checking out and give me my money back for the room with hi speed I can’t use. Thankfully they didn’t argue about it. I can still get on at home with it using my superslow dial up…OH JOY!

So in my case it seems to be something at the ISP’s that is lacking….in the first case it appears that it just wouldn’t let me in without a human at the ISP forcing the connection through. I sure hope there is some solution, cause I am leaving on about a 1 month roadtrip in about 3 weeks. it sure would be nice to actually USE my new $2000 laptop….

WORKS FOR ME without restarting pc

-start->control panel->administrative tools ->services-> stop network connections service ->start network connections service ->start Internet Connection Sharing (ICS) service

permanent solution

try phil’s @ http://support.microsoft.com/kb/937168

Hi everyone!, despite the positive start, this message basically explains how i feel right now, i have read every message on this page, hoping, praying, begging for a solution to this problem that i am having, i simply cannot got 2-5 occationaly 10 minutes without that red cross appearing over my network connections icon. Ok, i have tried the updates mentioned above, i have tried the service stuff that people have mentioned, and tried restarts, disabling my network, re-enabling my network, still no luck! Ill explain my problem, i have just got this top of the range, custom build desktop pc costing near £600 and yes, it has came with windows bloody vista home premium. Everything seemed great! The look, the gadgets, the cool effects, the simplicity and it felt like i had made the right choice, then, the internet problem began, oh dear, every bloody 5 minutes I have to pull out my usb wireless connection thing, put it back in, wait for it to connect to my netgear router, then get 5 mins browsing/downloading time and poof, its back off again. Had to do this 5 times while writing this message, please, i need an answer to my problem that many other people are having, please, PLEASE!

This is in response to C Battle’s comments.
I purchased an Inspiron 531 and have had the exact same issues regarding wireless connection latency. I have also found that it is related to an update after the installation of windows. A few things I would like to add.

If Vista recognizes your wirless networking card as a broadcom wireless 802.11g you actually own an Asus WL-135ge. You can locate a more recent version of the drivers at http://support.asus.com/download
I have d/l the drivers and installed them with Vista, and that has solved the problem.

Repeat solved the problem

A driver pack has been posted online at http://outerheaven.c-reality.com/archives/84-Dell-Inspiron-531-Windows-XP-Driver-Pack.html
This driver pack allows users who have purchased a Dell 531 Inspiron to load windows XP and not have to search the interwebs for the drivers. The broadcom/asus wireless card driver is not included. The drivers work perfectly upon a fresh install of XP pro. (tested)

The updates you mentioned as being suspicious are as follows:
KB937143 – XP and Vista IE cumulative browser update
KB936181 – XML Core Services 4.0
KB933579 – XML Core Services 6.0
KB936021 – XML Core Services
KB936782 – Windows Media Player Update
KB938123 – Vista Gadget Security Update
KB938127 – Vector Markup Language (VML) Browser and OS update
KB890830 – Malicious software removal tool update
KB905866 – Windows Mail Phishing Filter Monthly update

All of these updates, and all updates for the year of 2007 can be viewed at
http://support.microsoft.com/kb/894199/en-us

None of them are responsible for causing the latency issue related to the Broadcom and Vista
Neither are any of the important updates,
or the optional updates..

I have not installed the Nvidia update . i went to their site and got the latest set of drivers

Some of these updates still exist as single updates such as KB938127. I’m sure that since some of the updates on the above list are missing, they have been included in later updates and are now listed under a different number.

Try downloading the most recent driver from ASUS.. worked for me.. maybe it will work for you.. I have been installing drivers one at a time for the last hour and half… i’m very very tired… i’m just glad it works.

Joshua.Willett@gmail.com

This problem is completely typical of Windows Vista, and of Microsoft’s virtually total lack of response. Is it possible that Microsoft has actually disbanded and there’s no one there at all? I watch my brroadband connection go from super fast to doggy slow, sometimes days and days one way, sometimes days and days the other way, and how can I diagnose whether the slowdowns are a Vista problem, a Comcast problem, a Cisco problem, a hardware problem or a software problem? Can’t! That’s Vista!

I have an HP Compaq 6720s, it only connected to internet a few seconds after connecting to the wireless network. I had removed all antivirus, firewall, etc, but to no avail.
I followed what Kerry (- November 25, 2007 @ 9:45 am) sugested and uninstalled the wireless network card. Windows Vista inmediatedly reinstalled the card and now it is working OK even after restart or suspend.

I seem to be lucky in the part of internet connection. My Compaq came with Vista home premium installed and I have little history of internet connectivity issues. I do, however, lose ability to select download sites on my networked drives or other computers. It may take 5 minutes sometimes for a directory listing to come up when I want to set a download path. This will correct itself for a period after a reboot of Vista, but once it starts happening, the only way to correct it is with a system reboot. I also have this occur when I am browsing files with my file manager, so it is some sort of netowrk issue.

I have an HP media Centre PC (8180a) with Vista Ultimate pre-installed. I have a problem whereby intermittently the network connection status drops back from “Local and Internet Access” to “Local Only” Access.
This happens on a “Wired” connection. The work around I have found is to disconnect and reconnect my ethernet cable.
Still looking for a solution…

I have an HP Pavilion dv6000 that I got a few months ago and haven’t been able to use it since I have no internet connection.

At first it worked fine, I would plug my ethernet cable in and I was able to surf the net like normal. Then one day it just stopped working. I attempted to restart and and reconnect several times to no avail.

I know it’s not the cable because it works fine with my desktop.

I don’t imagine that calling comcast would do me much good, for I’ve read plenty of stories already where people try and it doesn’t work. I don’t know what comcast could do anyways.

It’s driving me crazy because not having internet on my laptop makes it effectively worthless to me.

I’ve tried to connect wirelessly, but that doesn’t work either. It makes a sort of half-connection.

I’m exploring some command-prompt options to see if I can get anything.

My quest continues.

hi… thanks for the advice… tried everything including the hotfix, all to no avail… had a gut full of vista already … could anyone tell me in simple step by step terms please how to uninstall vista and load XP (i have the discs)
thanks (if that is a fairly safe thing to do?)

Terry

I’m loading windows vista in laptop we put the ip address IP address is not saved after reboot time what I’m do ?

I am using vista on a Dell xps 420, and I am encountering the same problem discussed here.
I.e., the internet not being available after waking up from hibernation. I serendipitously found a work around. If I hibernate while I am defragging, when I wake up, voila, I can connect to the internet instantly, without without having to reboot.
I hope this works for others. Now, I need to find a fix for losing my dvd drive after using the safely remove tool.
Thanks for your post,
Manny.

I have had the internet drop problem forever but i final found a way to get rid of it and its just makes everything so much easier.
1.go to control panel
2.go to network and sharing center
3.go to manage network connections on the left
4.right click on your internet connection and go to property
5.go to the sharing tab
6.uncheck allow other users to connect through this computers internet connection
Its so simple i don’t even know how this got checked and im not sure if someone else was disabling it or if its just a glitch but the problems completely fixed my internet no longer goes down randomly or when i come out of hibernation and i am so much happier now that i don’t have to restart every hour.

I am using vista home premium on Dell inspiron 1420. I too face internet problems. It was working fine for a couple of days but all of sudden it stopped working. However, I can access Skype, Gtalk and Google homepage but cannot access any site. I have tried on both ie7 and mozilla but the problem remains the same.

Sometime it shows problem with png files, or gif files or jpg files.

I really dont understand what is the problem. Can any one help me please.

Same thing happened to my dad’s Vista computer. It did it’s best to try to stop the internet from working. It said it was the firewall, then it was the ISP, then it was an incompatible router (We waited 5 YEARS for this crap?!?!). After a couple of weeks trying to get it to work, it didn’t….WOW…… So eventually my mom brought it back, My dad is still using his WinXP PC. (He is constantly making fun of our Macs. My mom has an iMac and I have a Macbook Pro). I joke you not, if you wake up at like 12:00 to 5:00 at night, he is looking on the internet for a mac mini, mwahahah……

This a very weird problem. I don’t know if anyone had this before or not. My Wireless internet connection works fine most of the times on my VAIO laptop. Recently I got a new room mate who also has HP laptop with Vista. I have noticed that whenever he puts his laptop in sleep mode, after few minutes, my internet goes down. It comes up with limited connectivity. This mostly happens in the night time (when guy goes to sleep early during week days and put his laptop in sleep mode). Earlier I use to restart the router (Verizon FIOS), to get it resolved. But from last couple of days, I noticed that when I opened the HP notebook lid (to get it out of the sleep mode), I noticed that on my VAIO laptop, limited connectivity sign has gone. Just to make myself clear, I restarted my laptop, and closed the HP lid (sleep mode). I noticed that again I have limited connectivity on mine VAIO. I again opened the lid of HP (to get it out of sleep mode), again limited connectivity sign has gone. Finally I was able to connect to internet.

I still don’t know why I’m getting this limited connectivity when the other laptop running vista is in sleep / hibernation mode. I don’t know if anyone else had this problem.. and what’s the solution for this issue.

My problem is somewhat different, I use an ISDN line which works fine with XP but can not get it to work at all with Vista. All the IP stuff is fine, but still not working correctly “limited connectivity” is the best I can get. any clues Guys?

hey peter thats the exact problem i have i can run my xbox just fine using my internet and my sister can run her mac on my net just fine, but my computer ( dell xps with windows vista ultimate) i can run for hours if im luckey or sometimes only 3 min before it says limited connectivity)

i cant find a solution for this cept for the fix link the guys posted above but that didnt work i tried everything they suggested and nothing, Im just going to call dell ask if i could get a win xp disk instead of my vista junk. ive had so many problems with vista its sick microsoft lost all my respect never again am i buying from them!.

ONU IT HELPDESK

March 10th, 2008
at 8:41am

i am a technician at Ohio NOrthern University IT Helpdesk… we are totally out of ideas on how to fix this issue similar to this. This only happens to students that have Vista Computers and the way we go about this is to reformat the studenst computer. But this is really getting annoying as there does not seem to be a way to fix this problem without reformatting. we tried to unistall and reinstall the netowork drivers with no luck. we were able to obtain IP address correctly but still shows only limited connectivity or Local access only. tried ipconfig /release and /renew with no problems but that still didnt solve the problem. oddly sometimes we would be able to update symantec antivirus through the live update client and sometimes AIM messanger works but no internet browsing. although we did not that we can not start the ISC service at all. Since we repair students computers that were brought in, we do not know what they changed or done to thier computers and there is no way for us to check to see if their own network at home might have altered their computer in some way. right now i am waiting for a hotfix form microsoft to see if that fixes the problem. this problem is really getting out of hands and we get about 2 computers per week with problems similar to this and there is nothing we can do but to tell the student to reformat……

Vista is a flop. They released it way too early. It wasn’t ready for public use yet. BTW: I have the same problem :-(

>>>we were able to obtain IP address correctly but still shows only limited connectivity or Local access only. tried ipconfig /release and /renew with no problems but that still didnt solve the problem. oddly sometimes we would be able to update symantec antivirus through the live update client and sometimes AIM messanger works but no internet browsing. although we did not that we can not start the ISC service at all.

Sweet Lord will they ever fix this?

daaaaam i hate vista i burn my laptop. I dont gnow what to do. NEWER USE WINDOWS (im gonna make a t-shirt with this note) I have a fujitsu siemens Amilo pa/pi series(something like that). First i looked windows firewall and checed some programs. then it was fine, and then i installed sp1. and now the s… begins. my computer wont connect to interner, cant to no repears. I read all the post here and nothing helps for me :( . I hope windows, and vista will burn in hell for theyr mistake. NB!!!!!!! MY ENGLICH IS BAD SORRY FOR THAT.

Here’s my only solution I found.

1. Try evey possible configuration settings on computer. Restore computer.

2. Call Internet Service Provider and have them monitor my connection and constantly speak to them for four weeks before they tell me ‘mmm I don’t know what is going on’. Try every setting again, restore computer.

3. Reinstall Vista to regain internet access with wires but not wirlessly.

4. Read forums on problems with internet settings and Vista for days and days on end (only on the odd occasion when able to connect)

5. Attempt to contact miscosoft for advice but discontinue because I will not pay for MS to probably tell me they can not fix my problem.

6. Take some advice from others and update drivers.

7. Buy a new external hard drive. Save everything to there.

8. When interet connection fails format hard drive and reinstall windows vista. Connect to internet with wires.

9. Turn off computer.

10. Wake up another day hopefull I found the magic fix.

11. Start computer without internet access, reformat hard drive and reinstall Vista.

12. Connect to internet with wires. Read some more about hopefully getting wireless access.

13. Buy a $15.00 Windows Vista Magazine, convieniently sealed, take it home and read how great Vista is with not a problem in site.

14. Think what a load of crock, wish for money back, prepare for reinstall tomorrow.

Good night all and good luck.

With all the issues that Microcrap has created. With all the stress…downtime…millions spent by consumers on products that we don’t really have much of choice on. It would be nice to see a class action filed against these idiots once and for all. I have the same issues as everyone else here. Im running Vista Home Premium on a HP DV 9000. countless hours on the phone with people at HP. Sent my Hp BACK to HP and told them to fix it! Well, as it seems it’s not HP’s issue after all. Was one month without my laptop while they tried to figure it out. Sitting here in my hotel room and just waiting until I have to restart to get internet access back again. My issue is as follows, I’ll be online…2 maybe 3 hours, try to pull up a new web page and it doesn’t connect. However it’s weird because Yahoo Messanger will still work most times. Soooo I restart and wait until the next couple hours goes by until I have to restart again. CLASS ACTION OR FIX THIS F*%^@* PROBLEM MICROSOFT!!!

hi, i have a problem in voice chat in vista by my dell inspiron 1420.when you want to have a voice conference, it shows this message:your system can’t support the audio comprission format.any body can help me?

Exact same problems/frustrations as those expressed above… and I am a Very Experienced and Technically Sophisticated User! I have had my Gateway laptop with Windows Vista for a year now and have uninstalled/reinstalled Vista, changed tons of wireless configuration settings, spent hours on the phone with my ISP and hours on the phone with my wireless router provider, purchased a new router/wireless cards, banged head against wall one too many times. Apple computers, Windows XP computers, are able to connect just fine but Windows Vista gets “Limited Connectivity” message… sometimes after a day of connection, sometimes after 1 minute of connection… and sometimes NO connection EVEN AFTER REBOOT of modem/router/computer. It seemed to work fine for the first few months I had the computer, but the problem has become progressively worse, starting about 4 months ago.

I am fed up with this, but it is too late to return my laptop to Gateway… and it obviously isn’t even Gateway’s fault!!! Why can’t Microsoft fix this silly problem!?!? If it worked in XP, why can’t they compare the XP drivers to the Vista drivers and use their old code that actually worked!?!? If you have Solutions, please e-mail katmann1 @ yahoo.com.

Bought a HP 9180 with Windows Vista Home Premium in March 2008. Connecting to Internet was easely and fast! But hey! After many updates my internet was slowing down: each time InternetExplorer is opened I’ll have to wait a couple of seconds OR sometimes minutes. After loading a website, like google.com, Internet is disconnected until I want to load another site (I must wait for a minute or so). I couldn’t find a solution, even after installing an upgrade to Vista Ultimate. I know that many users installed Vista again, this time without installing several updates. My solution was completely different: downloaded Microsoft Virtual PC and installed Windows XP. Using both Vista and XP it seems that my ‘virtual browser’ is much faster! Maybe installing Vista Servicepack 1 will help….

I am having the a similar problem. I recently built a new PC with Vista Ultimate. I have an older pc with XP running. I have my Vista, XP, 360, XBox, PS3 and HR20 DVR all connected on my network. I have a Lynksis wired router. On my Vista machine I use Firefox as my browser. I could be surfing the net for hours or just minutes and then get the message can not connect to server. I hit retry with no luck. I pull up IE7 to see if that works, nope. I check my Network connection, it says that it is working, no “X’s” at all. I look at my sidebar that is running the slide show of photos from my XP machine, that is working. I can access my XP machine, so my network is still working. I try the diagnose and repair. It resets without any luck. I reboot the system to have it reboot again and give me the multiple choice selection of Safe Mode, Last known good boot or regular. Most times I choose Reboot with last known good configuration. I also in the mean time have gone to my XP pc to make sure that Comcast did not crap out, nope, that connection is fine. This is extremely frustrating, am I missing something, is there a fix that I am missing. With so many people having problems, is there a fix coming. Just needed to vent, thanks MS for making even the simple pleasure of surfing the net difficult.

This is really frustrating. Bought a new Dell Inspiron 1525 and it has 2 major bugs:

- Internet connection shuts down regularly without any obvoius reason. It can happen while i´m active and it always happens when inactive for a period. I´ve turned off energy savings, screensavers, the settings for energy savings in the networkproperties but no solution. This anoys me so much!

- The windows clock stands completley still. maybe 15 minutes/ day at its most. I´ve tried the internet syncronise and tried without. nothing works. This is so stupid! The clock must be the simplest thing to make work.

Lost connectivity two days ago on a 2-month old Compaq Presario with Vista. It was connected to a router, and to Comcast broadband, along with another computer that worked fine, and none of the usual fixes worked. It was obviously recognized by the router, but I could not connect. This may not help all the posters, but when I contacted HP/Compaq support, their solution did the trick. In addition the the usual “disconnect the modem, wait 10 seconds, then reconnect the modem”, they had me turn off the computer AND unhook the power from the computer box, THEN disconnect and restart the modem, waiting until all of the lights were flashing, THEN reconnect the power to the computer and restart the computer. It worked perfectly…..so far :)

I built my gaming PC last year and was running XP PRO 64 BIT…..upgraded to Vista Ultimate 64 BIT once service pack 1 was released and have no issues what so ever with the lan connections on the motherboard .

EVGA Nforce 780I SLI LGA775 ATX 3PCI-E16 1PCI-E1 2PCI SATA2 RAID Sound GBLAN 1394 Motherboard

Decided to throw in a Bigfoot Networks Killer NIC K1 Network Interface Card for gaming and installed the lasted drivers and still no issues.

I have no problems surfing the web or playing on-line games….

I am really getting frustrated with my laptop that has Vista. The internet will stop working after 20 minutes, sometimes as little as 5 minutes of being on. I have done the Microsoft troubling shooting and everything else I could think of, mind you I’m not that computer savvy. I with there was a solution. Ahhhh!!

I have the same problem when Vista updated itself to Sp1… I didn’t know that everyone had this kinda problem, but my games works perfectly on internet, but when I start Opera or Mozzilla or Internet explore, it only takes 1 hour and 15 min to lose the connection. Is there any hotfix about this problem or trick that repairs or bypass the problem.

RASAP!!

I have altered the Microsoft Management Console in Vista; changed the The reservable bandwidth limit from 20 to 0. Internet Explorer works fine however I’m using the Safari browser most of the time.

i installed vista on my computer(was xp) and noticed that my wireless internet suddenly stoped working, so i returned the cd thinking it was a hardware problem and got another vista cd(vista ultimate)and the problem was still there!(wireless ran perfect when it was xp)i currently have vista ultimate and have not found a solution. if anyone knows a solution please contact me: jor-alvarez@hotmail.com

i just bought a toshiba satelite pro with vista basic installed and i have a netgear wireless router this supports wpa-psk but in the wireless settings on the laptop -vista- does not support wpa-psk.

In the wireless properties it has wpa-personal, wpa2 personal, wpa enterprise, wpa2 enterprise, shared and no authentication.
but no wpa-psk. i have got connected through wpa-personal and tkip encryption but i still wonder why no wpa-psk .this is private network set up through vista i know this probably won’t help

oh fudge just seen this

http://smurfitvista.blogspot.com/2007/04/vista-wireless-wpa-psk-security.html

I disabled ipv6, then manually configured dns on my computer & router. Seems to have solved my disconnect problem.

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Raymond… go to LAN card, properties, click ‘configure’ on the card.. power management tab.. uncheck ‘allow the computer to turn off this device to save power’

No Network (Internet) connection…
http://support.microsoft.com/default.aspx/kb/928233

and read the following on the web…
It is a bug in Vista.
Vista does not preset a MAC address for the network card.
As a result the network card identifies itself as: 00-00-00-00-00-00
this causes problems with any standard equipment.
To fix this go to:
Device Manger and view driver details for the network card.
To set your MAC Address:
Once on the properties page for your network controller:
Click on the “Advanced” tab and then “Network address.”
You will see that the option Not Preset is ON
To the right, fill in the “Value” with a unique address.
It should be 12 characters using hexadecimal digits example: 001a2b3c4d5e

Hi there! After reading the entries above, it seems as though I’m not the only one having trouble with Vista sharing an internet connection. Here’s a quick rundown of what I’ve got:
* 1 desktop computer (Dell Inspiron 5305) with Vista Home Basic 32bit SP1, 2GB Ram. This computer connects to the internet via a ADSL (broadband) modem (brand 2Wire). This connects to other computers using an Intel(R) 82562V-2 10/100 Network Connection
* 1 laptop computer (Dell Inspiron 1525) with Vista Home Basic 32bit SP1, 2GB Ram. This connects to other computers using a Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller.
* I use an ethernet cord to connect the 2 computers together.
* I use a USB Cord to connect the internet modem to the desktop computer.
* When I set up the internet connection on the desktop, it called itself “Network” (so it created a network between the modem and the desktop). When I plugged in the network cord, the computer automatically set up a second new network called “Unidentified Network” (it created a second network between the 2 computers). Both are set as Public Networks (I wasn’t able to set up my own network, or name the second network).
* Now, when I have both computers connected to each other, and when the internet is also connected, in the Network and Sharing Center, the Desktop computer shows that there are multiple networks showing (ie- both the “Network” and “Unidentified Network”). I can access the internet OK from this computer. However, on the Laptop Computer, in the Network and Sharing Center, it only shows the “Unidentified Network” (ie- the one between the 2 computers), and I can’t connect to the internet. On the 1 occassion that I was able to connect to the internet from the laptop, both networks showed on the laptop.
* My gripe is, I know that the connections CAN work, but it’s GETTING then to work (and staying working)
that’s the problem. I’ve got the Internet Connection Sharing disabled on the laptop, and I’ve tried alternately disabling and enabling it on the desktop, but to no avail. If anyone’s got any advice/ideas on how I can fix this, your thoughts would be much appreciated.

I thought maybe “Jack August 25th, 2008 at 10:00pm” was on to something but still not sure. I have an HP Notebook computer running Vista Home Premium. I have wireless shut off with the switch that came on this machine (”HP Pavilion dv6500 Notebook PC”). Am plugged into my wired network via a Netgear router. I get the “access to local only” problem whenever I remove the machine from the network then put it back into the network. Here is what USUALLY works to get access to the internet:

The machine has “Norton Internet Security” installed. I bring up the Norton panel, hit the “Norton Internet Security” tab then hit the “Settings” bar then turn off each of the protections for their default times of 15 minutes. (Have to do each one individually… What a pain!) Then I unplug the Ethernet cable until the “currently connected to” icon at the bottom right has a red x showing over it. Then I plug the Ethernet cable back in and USUALLY the connection is established to the internet.

I say “USUALLY” because it does not reconnect 100% of the time. I have also tried ALL of the other things mentioned on this list.

The connection continues to work even after the 15 minute timeouts turn all of the Norton protections back on.

I am a software engineer with 34 years continuous experience (starting with the Philco 2000). This Vista/Internet problem is REALLY puzzling. When I spend half a day on something and still don’t have a good understanding of what is REALLY happening it has, in the past, meant that some vendor somewhere has a REAL problem… :-)

This problem is HIGHLY ANNOYING. :-) And it is REAL.

i usually get the same problem with windows vista ultimate.. with the LAN internet connection telling me that the access is local only, especially when i am browsing the internet..

i have ICS turned on because sometimes my friend connects through my adhoc network..

well, what i do and usually works is first open up a command prompt, type “net start” to start all the services…
then type “ipconfig /renew”..
then i restart my lan card through the network and sharing center’s manage network connections…

usually, the internet comes back after 1 to 2 tries of the steps above…

Get rid of Windows Update KB963027, reboot, reconnect to network. Don’t the Windows Update install that one again. I haven’t had this problem since

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