What to Do When Your Copier Scanner Breaks
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Having trouble getting your copier/scanner to work right? Need to troubleshoot? Here are some tips sent in by a community member that will help you.
- If the copier does not copy, print or scan turn it off and back on. They sometimes need to reboot just like a computer. They are more like your desktop PC then you know. Many run Windows Xp or Linux in their print controllers and others use Linux for the main operating system of the copier.
- If you pull out a jam and end up with less then a full sheet of paper in your hand, the copier is still jammed. Try to find the rest of the sheet. When you tear out a piece of paper, any fragments still in there will find a nice dark place to jam and will snag the next copy you make. Many times what would have been a simple jam clearing exercise will become a wait for a service technician to fix the machine.
- If the copies are light and the copier is not displaying a toner low message, don’t add toner. Something else is wrong. All copiers have sensors that detect low and empty toner conditions. Many problems start out as light copies. Continuing to run the machine may actually cause additional damage and expense. Call for service.
- All toner is not the same stuff. If you run out of toner, don’t add any that’s intended for a different model copier. You will cause a major problem adding the wrong kind. Think of it like getting a blood transfusion with the wrong blood type.
- If you get a dark line on your copies when feeding though the document feeder, but not when you copy from the platen glass check for Wite-out, ink or other foreign matter on the narrow piece of glass that is next to the big platen glass. Most modern copiers use document feeders that roll the originals over this narrow glass (often referred to as the “slit glass”). When something sticks to this glass it causes dark lines on copies.
- BonusTip!! The copier technician wants your copier to operate correctly as much as you do. Many times problems are very intermittent. It helps the technician to know the details of the copy job that caused the problem. Stuff like: paper tray used, single sided or doubled sided copies, the size of your copy/print job, finishing options selected and if it was a copy quality problem, a sample of the copy with the problem.
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18 Comments
Business Card Information and Deals
January 5th, 2008
at 10:44pm
Chris
sWhite11993
January 5th, 2008
at 6:55am
this is really weird.
cuda92
January 5th, 2008
at 6:57am
lol
ParthianWarrior
January 5th, 2008
at 7:01am
Chris Pirillo is god
Gepakkie
January 5th, 2008
at 2:31pm
Great video
IceArdor
January 5th, 2008
at 4:37pm
Thanks for the video. There’s too many people who break the copy machines and walk off, or worse, try to fix it and leave it halfway broken (like tear a paper jam, making it more difficult to find and fix the jam)
pmgodfrey
January 6th, 2008
at 2:20pm
Does anyone know anything about the LED display sitting above him to his left? It looks fun.
gehrbox
January 7th, 2008
at 8:35am
They are called TIX clocks and can be purchased at ThinkGeek.
taisirdahabra
January 7th, 2008
at 11:03am
fuck me
taisirdahabra
January 7th, 2008
at 11:03am
fuck you
DoctorSensitive
January 7th, 2008
at 12:14pm
What are those flashing lights on top of the desk? I want some of my own.
pmgodfrey
January 7th, 2008
at 10:02pm
-taisirdahabra- What a clever response. I am very impressed with your ability to write amazing two worded replies to other members of the Youtube community. You’re such a smart 12 year old! It’s too bad I’m 3 times your age now, because I’ve lost touch with the ability to write such creative content.
Don’t get beat up on the playground jungle gym today kid.
applegeeks2
January 8th, 2008
at 4:49am
I must say that was a very clever response. Thumbs Up!
Tommadness2220
January 8th, 2008
at 9:15am
They are called TIX clocks. Google it.
DoctorSensitive
January 8th, 2008
at 2:14pm
Apparently this guy can afford hundreds of dollars worth of them, since one small block is 50$!
Clarachk
January 9th, 2008
at 5:51am
When you’re IN the business, you know where NOT to shop for gadgets. You can usually find what you want at the cheapest price elsewhere.
DoctorSensitive
January 9th, 2008
at 11:27am
So where can I get these for a cheaper price than on thinkgeek?
Clarachk
January 9th, 2008
at 10:38pm
Sorry, that I don’t know. My hubby is in the pc business, and he knows where to shop for certain products. You learn quickly what the mark-ups are in certain places for certain products. You also learn what you can write off on your taxes ;0)