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What Should You Look for in a Web Host?

Matthew asked:

What are some good features to look for when selecting a new web hosting service?

There are a lot of different things that people find important. Some only care about cost. Others feel that uptime is crucial. There are a few things that you should look at, though:

  • Uptime – Does the company have sites that crash often? Also, how quickly do they resolve issues?
  • Addons – Many companies offer freebies when you “subscribe” to a hosting plan. What are these addons? Are they even useful to you?
  • Customer Service – Do your questions regarding pricing get answered quickly? How good are the reps at finding the answers you need – no matter the question? Do they answer professionally, or do they treat people rudely?
  • Technical Service – Even more importantly, do issues get fixed quickly and properly – even little things? Are issues explained to you? Are glitches brought to your attention?

I’m sure I’m missing several points to consider. This is where all of you come in: what do you look for when choosing a web host?

Photo credit to Funny Pics

What Do You Look for in a Web Host?