Waiting for Qwest
Oh, this is a fun Friday… I've got nothing better to do than to sit around the house and wait for the phone guy to show up and install a few lines for the show. This is almost like waiting for Godot – only a lot more exciting. We should be able to start taking live callers next week, but I'm not convinced that today will be the final chapter in this volume of the ever-lengthening story.
Instead of giving us the requested 6 lines, they originally gave us 8. This had been done over a month ago, leaving us to our own devices until I called the business center and asked what was going on (as they only took care of us up to the d-mark, without installing any jacks inside). They doubled their efforts immediately – literally. For some unknown reason, the 8 lines were ordered for residential service, and this new Qwest business rep added an additional 6 – bringing the total number of phone numbers to 14. We only wanted 6, but didn't know the rep screwed up until the technician was on-site Wednesday.
The original set of 8 lines weren't going anywhere, and we needed the jacks installed properly to interface them with our call routing system. That, and we only wanted 6 lines – not 8. So, chaos ensued for the entire afternoon, as I was bounced from one department to the other. First, residential service… then business service… then residential business service (no joke). I finally landed on Kim's desk, and she helped me through this phone trauma. It was very painful, with blood and tears spilt before all was said and done.
Long story short, we'll soon have a fancy new toll-free number that you're bound to remember. Any guesses as to what that number might be?
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12 Comments
LordKaT
May 27th, 2005
at 10:10am
Aw, it wouldn't be fair for me to guess, I already know.
Would anyone win a prize if they guess correctly? Maybe you could give away a “rent my chest” ;)
It's nice to see you hang in there, Chris. I remember attempting to just get a single-line toll free number, and boy oh boy, it was a nightmare … it got to the point where I gave up on the toll-free line and told them to bite me.
Hopefully the show will grow 100 fold, into something greater than CFH ever was (and that was a good show!)
Good luck, Chris, and I swear, I'm working on the poor audio quality of my podcast =)
:: jozjozjoz.com ::
May 27th, 2005
at 10:26am
1-888-GNOMIES
:P
Anonymous
May 27th, 2005
at 10:32am
Would it be too obvious to guess 1-(800|888|877|866)-747-4556
Anonymous
May 27th, 2005
at 10:33am
Would it be too obvious to guess 1-(800|888|877|866)-747-4556
Charles Jones
Anonymous
May 27th, 2005
at 10:35am
Hope you don't have any pressing appointments for the next week or so, if my experience with Qwest is any indication.
Anonymous
May 27th, 2005
at 10:54am
I can't wait for that, I think it could seriously take off if you do more GoToMeeting shows.
Any way, I hope you don't get too much grief from Qwest.
I dream of a day where calling a company doesn't mean you have to be ready to explain your problem multiple times to three or four different people.
-Dan
Matt Hartley
May 27th, 2005
at 12:05pm
The only number I have stuck in my head is 1-800-94 JENNY
OK, that is a little creepy, but I have grown used to it. ;o)
Drew Olanoff
May 27th, 2005
at 6:19pm
1-800-GnomeMe
gregd
May 27th, 2005
at 7:08pm
Haha….1.800.pirillo
Anonymous
May 28th, 2005
at 3:02pm
888-989-7879
Anonymous
May 30th, 2005
at 11:43am
Be careful! Qwest is a profit driven machine. They WILL soak you.
- Brandon D.
http://brandonbert.bravejournal.com
Anonymous
May 31st, 2005
at 1:24pm
Testing