Comments on: Troubleshooting Adobe Acrobat 8 Problems

By: Cook

Cook — Thu, 25 Aug 2011 18:44:00 +0000

I’m running 8 Pro on Windows 7. It is a disaster. I try to compile a PDF document of different sections and constantly get “bad parameter” and then “error encountered cannot save document.” Then once you have received the “bad parameter” message you cannot extract or delete pages or make changes and save it. I think I’m going to uninstall and go back to an earlier version

By: Mamat

Mamat — Mon, 24 Jan 2011 12:07:58 +0000

i got it solve! im facing the same prob when i updated my acrobat 8.0 to 8.1 WHICH i previously installed along with the CS3 suite….

the solution is i uninstall acrobat using the uninstaller and manually reinstall acrobat 8.0 using the standalone method which u can find in their installer folder. After that update it to 8.1…..and voila!! no more errors!! good luck trying!!

By: Haydn

Haydn — Thu, 27 May 2010 21:24:01 +0000

My experience was similar to Andrew. Problem went away after manually updating to 8.1.4 on a Vista . The updates go up to 8.2.2.

By: Andrew

Andrew — Wed, 13 Jan 2010 23:44:36 +0000

Worked fine for me previously, but on a clean HD install (new HD, newly formatted, new Windows XP install, etc.), but Acrobat 8.0 wouldn’t work (kept crashing as per caller’s exact experience). Only resolved by installing latest updated via Adobe Upgrader (which I launched with another app in the CS3 suite). Everything all good now. Again – never resolved with CS3 CD-based install, but only by installing latest (as of 1.12.2010) version of Acrobat.

By: Liz

Liz — Wed, 16 Dec 2009 10:02:02 +0000

Can anyone help me? My hyperlinks are not working when I convert my word document to pdf

By: Larry

Larry — Thu, 03 Dec 2009 00:10:41 +0000

Someone is sending me a pdf file and when I go to open it I get a pop up that states Adobe Acrobat 8 can not launch at this time. You must launch at least one other site such as (Adobe Photoshop) before launching Acrobat 8 Professional.

How do I get or launch what it says I need to be able to make this work

By: James Beaver

James Beaver — Tue, 01 Sep 2009 18:52:41 +0000

Adobe Acrobat Profesional version 8 sucks. Why does this crap program always crop half of your images off.? Every time I change to a custom page size the program crops off nine tenths of the image. This same thing ahppened with version 7 which s why I bought version 8 (to fix it as Adobe tech support sucks). This crap program is another example of software companies rushing to new versions, to sell more product, without fixing ! F***ing thing that was wrong with the last version. I am mad as hell and really sick of software companies. I am an IT person and am oh so tired of all of the crap software they are selling these days without any liability for the crap to work right or give refunds.

By: clay

clay — Fri, 10 Jul 2009 01:03:05 +0000

removing acrobat reader worked for me. as recommended by Chuck. thanks

By: Chris

Chris — Sun, 14 Dec 2008 13:41:29 +0000

Acrobat Professional 8 really sucks! I can’t remove some files on my harddisk and some registry entries which remained there after an uninstall procedure. I tried several cleaning programs as cs3cleaner, Windows Cleanup, ccleaner, unlocker to unlock the file access, I went in safe mode trying to remove the read only check … but with no hope. I searched for threads or services which denies you to delete these entries and files, but I didn’t find them…

Now I installed the free pdf-Reader Foxit reader, because Acrobat always crashes.

By: cath

cath — Fri, 05 Sep 2008 17:15:42 +0000

I have a friend who is having a problem explaining to his clients why they cannot use all caps in adobe 8.1.1 – I believe it was acrobat – does anyone else know of such a problem and/or a way of fixing this without making theiry whole building upgrade??

Even information on why this cannot be done – would be appreciated so that he could use as a reference point to his clients.

Thank you for your prompt responses to this question – Please???

Cath – HELP!!!!!!!!!!!!!!!!!!!!!!!

By: Rashid

Rashid — Sat, 31 May 2008 12:47:25 +0000

I used the Windows Install Cleanup utility (http://support.microsoft.com/kb/290301) to insure that previously uninstalled versions of adobe acrobat were removed from my computer. I found Adobe CS3 (I once had the trial version) was still in the registry and the utility cleaned it for me.

Now, I can install Adobe 8.1 without getting an error that a higher version is already installed.

This may work for your problems.

By: Harold

Harold — Wed, 21 May 2008 19:12:25 +0000

I get this error while installing Adobe Acrobat 8.1:
Error 1606: Can not access network location %USERPROFILE%\my pictures\. Help!

By: Harold

Harold — Wed, 21 May 2008 19:11:41 +0000

I get this error while installing Adobe Acrobat 8.1:
Error 1606: Can not access network location %USERPROFILE%\my pictures\.

By: William

William — Thu, 01 May 2008 06:02:39 +0000

My case is worst. I installed them and try to launch it but it hang over there. I tried to uninstall but it also hang. Cannot finish the uninstallation. I even tried out the knowledge base from adobe to perform manual uninstall. Guess what? is is suck! I cannot delete the AcroIEHelper.dll. This is a nightmare. i even tried to use unlocker to remove but no go. I even tried to use safe mode and recovery console but it always show access denied.! I am under administrator account!

I also tried to use Your Uninstaller 2008 to remove it but failed. This is my newly installad window XP with AMD X2 5000 and 2GB Ram.

They only know to get money but even the support also need money but they are help less. Always ask me to format computer. They are useless!!

By: D.Buckley (UK)

D.Buckley (UK) — Wed, 23 Apr 2008 11:46:08 +0000

The following may be of assistance to readers…….

Having nearly pulled all my hair out trying to get Acrobat 8.1 professional to run but kept coming up with the ‘serious error, has to close – cannot write to memory’ etc, I found from a variety of forums and even Adobe’s web site, that this was a well-known problem.

After uninstalling and reinstalling a number of times and getting nowhere, I tried the following:
instead of uninstalling Acrobat through the control panel, I moved the Acrobat 8 folder to the recycling bin; uninstalled Adobe reader 6; cleared any remaining Adobe folders (I had an Adobe 5 folder hanging around) to the recyling bin, and also the two Adobe files in the Flexnet folder. Then I ran a registry checking program and let it sort out any errors.

I had another try at installing using a ‘typical’ install this time (other times had been ”complete’), and it went through without any problem, calling up the activation/registration page when first started.

(For info I run XP SP2 with 512M memory)