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	<title>Comments on: Troubleshooting Adobe Acrobat 8 Problems</title>
	<atom:link href="http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/feed/" rel="self" type="application/rss+xml" />
	<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/</link>
	<description>Geek, Internet Entrepreneur, Hardware Addict, Software Junkie, Book Author, Once TV Show Host, Technology Enthusiast, Shameless Self-Promoter, Tech Conference Coordinator, Early Adopter, Idea Evangelist, Tech Support Blogger, Bootstrapper, Media Personality, Technology Consultant, Thicker Quicker Picker Upper.</description>
	<pubDate>Sat, 11 Jul 2009 04:14:54 +0000</pubDate>
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		<item>
		<title>By: Chris</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-699990</link>
		<dc:creator>Chris</dc:creator>
		<pubDate>Sun, 14 Dec 2008 13:41:29 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-699990</guid>
		<description>Acrobat Professional 8 really sucks! I can't remove some files on my harddisk and some registry entries which remained there after an uninstall procedure. I tried several cleaning programs as cs3cleaner, Windows Cleanup, ccleaner, unlocker to unlock the file access, I went in safe mode trying to remove the read only check ... but with no hope. I searched for threads or services which denies you to delete these entries and files, but I didn't find them...

Now I installed the free pdf-Reader Foxit reader, because Acrobat always crashes.</description>
		<content:encoded><![CDATA[<p>Acrobat Professional 8 really sucks! I can&#8217;t remove some files on my harddisk and some registry entries which remained there after an uninstall procedure. I tried several cleaning programs as cs3cleaner, Windows Cleanup, ccleaner, unlocker to unlock the file access, I went in safe mode trying to remove the read only check &#8230; but with no hope. I searched for threads or services which denies you to delete these entries and files, but I didn&#8217;t find them&#8230;</p>
<p>Now I installed the free pdf-Reader Foxit reader, because Acrobat always crashes.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: cath</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-680097</link>
		<dc:creator>cath</dc:creator>
		<pubDate>Fri, 05 Sep 2008 17:15:42 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-680097</guid>
		<description>I have a friend who is having a problem explaining to his clients why they cannot use all caps in adobe 8.1.1 - I believe it was acrobat - does anyone else know of such a problem and/or a way of fixing this without making theiry whole building upgrade??

Even information on why this cannot be done - would be appreciated so that he could use as a reference point to his clients.

Thank you for your prompt responses to this question - Please???

Cath - HELP!!!!!!!!!!!!!!!!!!!!!!!</description>
		<content:encoded><![CDATA[<p>I have a friend who is having a problem explaining to his clients why they cannot use all caps in adobe 8.1.1 - I believe it was acrobat - does anyone else know of such a problem and/or a way of fixing this without making theiry whole building upgrade??</p>
<p>Even information on why this cannot be done - would be appreciated so that he could use as a reference point to his clients.</p>
<p>Thank you for your prompt responses to this question - Please???</p>
<p>Cath - HELP!!!!!!!!!!!!!!!!!!!!!!!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Rashid</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-651777</link>
		<dc:creator>Rashid</dc:creator>
		<pubDate>Sat, 31 May 2008 12:47:25 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-651777</guid>
		<description>I used the Windows Install Cleanup utility (http://support.microsoft.com/kb/290301) to insure that previously uninstalled versions of adobe acrobat were removed from my computer.  I found Adobe CS3 (I once had the trial version) was still in the registry and the utility cleaned it for me.

Now, I can install Adobe 8.1 without getting an error that a higher version is already installed.

This may work for your problems.</description>
		<content:encoded><![CDATA[<p>I used the Windows Install Cleanup utility (<a href="http://support.microsoft.com/kb/290301" title="http://support.microsoft.com/kb/290301" target="_blank">support.microsoft.com/kb/290301</a>) to insure that previously uninstalled versions of adobe acrobat were removed from my computer.  I found Adobe CS3 (I once had the trial version) was still in the registry and the utility cleaned it for me.</p>
<p>Now, I can install Adobe 8.1 without getting an error that a higher version is already installed.</p>
<p>This may work for your problems.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Harold</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-643909</link>
		<dc:creator>Harold</dc:creator>
		<pubDate>Wed, 21 May 2008 19:12:25 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-643909</guid>
		<description>I get this error while installing Adobe Acrobat 8.1:
Error 1606: Can not access network location %USERPROFILE%\my pictures\. Help!</description>
		<content:encoded><![CDATA[<p>I get this error while installing Adobe Acrobat 8.1:<br />
Error 1606: Can not access network location %USERPROFILE%\my pictures\. Help!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Harold</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-643908</link>
		<dc:creator>Harold</dc:creator>
		<pubDate>Wed, 21 May 2008 19:11:41 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-643908</guid>
		<description>I get this error while installing Adobe Acrobat 8.1:
Error 1606: Can not access network location %USERPROFILE%\my pictures\.</description>
		<content:encoded><![CDATA[<p>I get this error while installing Adobe Acrobat 8.1:<br />
Error 1606: Can not access network location %USERPROFILE%\my pictures\.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: William</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-623905</link>
		<dc:creator>William</dc:creator>
		<pubDate>Thu, 01 May 2008 06:02:39 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-623905</guid>
		<description>My case is worst. I installed them and try to launch it but it hang over there. I tried to uninstall but it also hang. Cannot finish the uninstallation. I even tried out the knowledge base from adobe to perform manual uninstall. Guess what? is is suck! I cannot delete the AcroIEHelper.dll. This is a nightmare. i even tried to use unlocker to remove but no go. I even tried to use safe mode and recovery console but it always show access denied.! I am under administrator account!

I also tried to use Your Uninstaller 2008 to remove it but failed. This is my newly installad window XP with AMD X2 5000 and 2GB Ram.

They only know to get money but even the support also need money but they are help less. Always ask me to format computer. They are useless!!</description>
		<content:encoded><![CDATA[<p>My case is worst. I installed them and try to launch it but it hang over there. I tried to uninstall but it also hang. Cannot finish the uninstallation. I even tried out the knowledge base from adobe to perform manual uninstall. Guess what? is is suck! I cannot delete the AcroIEHelper.dll. This is a nightmare. i even tried to use unlocker to remove but no go. I even tried to use safe mode and recovery console but it always show access denied.! I am under administrator account!</p>
<p>I also tried to use Your Uninstaller 2008 to remove it but failed. This is my newly installad window XP with AMD X2 5000 and 2GB Ram.</p>
<p>They only know to get money but even the support also need money but they are help less. Always ask me to format computer. They are useless!!</p>
]]></content:encoded>
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	<item>
		<title>By: D.Buckley (UK)</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-621636</link>
		<dc:creator>D.Buckley (UK)</dc:creator>
		<pubDate>Wed, 23 Apr 2008 11:46:08 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-621636</guid>
		<description>The following may be of assistance to readers.......

Having nearly pulled all my hair out trying to get Acrobat 8.1 professional to run but kept coming up with the 'serious error, has to close - cannot write to memory' etc, I found from a variety of forums and even Adobe's web site, that this was a well-known problem. 

After uninstalling and reinstalling a  number of times and getting nowhere, I tried the following:
instead of uninstalling Acrobat through the control panel, I moved the Acrobat 8 folder to the recycling bin; uninstalled Adobe reader 6; cleared any remaining Adobe folders (I had an Adobe 5 folder hanging around) to the recyling bin, and also the two Adobe files in the Flexnet folder. Then I ran a registry checking program and let it sort out any errors.

I had another try at installing using a 'typical' install this time (other times had been ''complete'), and it went through without any problem, calling up the activation/registration page when first started.

(For info I run XP SP2 with 512M memory)</description>
		<content:encoded><![CDATA[<p>The following may be of assistance to readers&#8230;&#8230;.</p>
<p>Having nearly pulled all my hair out trying to get Acrobat 8.1 professional to run but kept coming up with the &#8217;serious error, has to close - cannot write to memory&#8217; etc, I found from a variety of forums and even Adobe&#8217;s web site, that this was a well-known problem. </p>
<p>After uninstalling and reinstalling a  number of times and getting nowhere, I tried the following:<br />
instead of uninstalling Acrobat through the control panel, I moved the Acrobat 8 folder to the recycling bin; uninstalled Adobe reader 6; cleared any remaining Adobe folders (I had an Adobe 5 folder hanging around) to the recyling bin, and also the two Adobe files in the Flexnet folder. Then I ran a registry checking program and let it sort out any errors.</p>
<p>I had another try at installing using a &#8216;typical&#8217; install this time (other times had been &#8221;complete&#8217;), and it went through without any problem, calling up the activation/registration page when first started.</p>
<p>(For info I run XP SP2 with 512M memory)</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Keith S from Boston</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-617935</link>
		<dc:creator>Keith S from Boston</dc:creator>
		<pubDate>Tue, 15 Apr 2008 04:51:29 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-617935</guid>
		<description>Hi,
Compatibility mode did not work for me, and I don't understand what Pedro Sarrao meant by his fix.  But...

Adobe released a patch. it FIXED THE ISSUE for me. I was running Vista on a Dell Inspiron w/ AMD64 chip, Acrobat Standard 8.1:

Patch is here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=3750

I ran the patch as administrator. It took about 90 sec and looked like it was stuck but finally command window disappeared. You don't get a notification that it's done, the window just disappears. See instructions beforehand, you're supposed to stop the licensing service first, I forgot and it worked anyway. Reboot required after the patch. When you reboot and start it again, it prompts you to activate (it sends your lic key to Adobe). Hooray.</description>
		<content:encoded><![CDATA[<p>Hi,<br />
Compatibility mode did not work for me, and I don&#8217;t understand what Pedro Sarrao meant by his fix.  But&#8230;</p>
<p>Adobe released a patch. it FIXED THE ISSUE for me. I was running Vista on a Dell Inspiron w/ AMD64 chip, Acrobat Standard 8.1:</p>
<p>Patch is here: <a href="http://www.adobe.com/support/downloads/detail.jsp?ftpID=3750" rel="nofollow">http://www.adobe.com/support/downloads/detail.jsp?ftpID=3750</a></p>
<p>I ran the patch as administrator. It took about 90 sec and looked like it was stuck but finally command window disappeared. You don&#8217;t get a notification that it&#8217;s done, the window just disappears. See instructions beforehand, you&#8217;re supposed to stop the licensing service first, I forgot and it worked anyway. Reboot required after the patch. When you reboot and start it again, it prompts you to activate (it sends your lic key to Adobe). Hooray.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Andy in Boston</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-608313</link>
		<dc:creator>Andy in Boston</dc:creator>
		<pubDate>Sun, 30 Mar 2008 20:43:14 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-608313</guid>
		<description>I used your compatability mode tip for running Acrobat 8 in Vista (despite downloading the patch to 8.1.2 it still hangs and freezes), and it goes like the wind now, I choose compatibility with Windows XP service pack 2 and it works now. Thanks. 
go to my computer, double click on the C: drive, navigate to program files, adobe, acrobat 8, then right click on the exe file (it's the one with the adobe logo on it) then choose properties. click on the compatibility tab, then choose the operating system your PC ran under before you upgaded to Vista. Don't know if this will work with a PC that came with vista installed, mine was a laptop with a free Vista upgrade from xp SP2</description>
		<content:encoded><![CDATA[<p>I used your compatability mode tip for running Acrobat 8 in Vista (despite downloading the patch to 8.1.2 it still hangs and freezes), and it goes like the wind now, I choose compatibility with Windows XP service pack 2 and it works now. Thanks.<br />
go to my computer, double click on the C: drive, navigate to program files, adobe, acrobat 8, then right click on the exe file (it&#8217;s the one with the adobe logo on it) then choose properties. click on the compatibility tab, then choose the operating system your PC ran under before you upgaded to Vista. Don&#8217;t know if this will work with a PC that came with vista installed, mine was a laptop with a free Vista upgrade from xp SP2</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Brian H.</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-604251</link>
		<dc:creator>Brian H.</dc:creator>
		<pubDate>Mon, 17 Mar 2008 17:11:00 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-604251</guid>
		<description>I have recently started using Acrobat Pro 8 and it is nice, but difficult to figure out for myself, a first time user.  You might need to try Forms &gt; Run Form Field Recognition before being able to edit the form.

My problem is that I am creating forms in Acrobat 8 but users with Acrobat 6.0 do not get the input fields to complete the forms.  Another user got the input fields but when the cursor is there, it does not let the user input data to the form.</description>
		<content:encoded><![CDATA[<p>I have recently started using Acrobat Pro 8 and it is nice, but difficult to figure out for myself, a first time user.  You might need to try Forms &gt; Run Form Field Recognition before being able to edit the form.</p>
<p>My problem is that I am creating forms in Acrobat 8 but users with Acrobat 6.0 do not get the input fields to complete the forms.  Another user got the input fields but when the cursor is there, it does not let the user input data to the form.</p>
]]></content:encoded>
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	<item>
		<title>By: SANDY</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-596940</link>
		<dc:creator>SANDY</dc:creator>
		<pubDate>Thu, 28 Feb 2008 22:03:06 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-596940</guid>
		<description>I have adobe acorbat 8 professional. My nephew downlaoded it for me, but I don't have any formal training. I am fairly competent  on the computer, but having a hell of a time figuring out how to edit an existing pdf file. Any help/
thanks
Sandy</description>
		<content:encoded><![CDATA[<p>I have adobe acorbat 8 professional. My nephew downlaoded it for me, but I don&#8217;t have any formal training. I am fairly competent  on the computer, but having a hell of a time figuring out how to edit an existing pdf file. Any help/<br />
thanks<br />
Sandy</p>
]]></content:encoded>
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	<item>
		<title>By: Pedro Serrao</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-594416</link>
		<dc:creator>Pedro Serrao</dc:creator>
		<pubDate>Fri, 22 Feb 2008 04:21:49 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-594416</guid>
		<description>Go to Start
Then Run
Type services.msc
Find FLEXnetLicensing Service and click twice
In Start Session ckick activate
Problem solved!!!</description>
		<content:encoded><![CDATA[<p>Go to Start<br />
Then Run<br />
Type services.msc<br />
Find FLEXnetLicensing Service and click twice<br />
In Start Session ckick activate<br />
Problem solved!!!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Deneenie</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-578174</link>
		<dc:creator>Deneenie</dc:creator>
		<pubDate>Sun, 13 Jan 2008 15:34:10 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-578174</guid>
		<description>Having similar problem with Adobe Reader 8.  (Using it to fill out forms from IRS website) Then tried to open one of my saved documents using Adobe Reader and got a "License Agreement not accepted. The program will now close."  Thankfully I found this site and read Chucks comment on DEC 31 2007.  So I opened my Acrobat Reader (version 5) and was able to open and work with my forms.  Thanks Chuck and thanks Chris  I think I'll wait to do any more installing or updating until AFTER my taxes are done.  Thanks again.</description>
		<content:encoded><![CDATA[<p>Having similar problem with Adobe Reader 8.  (Using it to fill out forms from IRS website) Then tried to open one of my saved documents using Adobe Reader and got a &#8220;License Agreement not accepted. The program will now close.&#8221;  Thankfully I found this site and read Chucks comment on DEC 31 2007.  So I opened my Acrobat Reader (version 5) and was able to open and work with my forms.  Thanks Chuck and thanks Chris  I think I&#8217;ll wait to do any more installing or updating until AFTER my taxes are done.  Thanks again.</p>
]]></content:encoded>
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	<item>
		<title>By: Les</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-574977</link>
		<dc:creator>Les</dc:creator>
		<pubDate>Sat, 05 Jan 2008 00:04:41 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-574977</guid>
		<description>I have reader 8.1 whenever I use a browser to download a pdf it tries to open the document with windows media player.This has happened with 3 seperate browsers can anybody give me advice on rectifying the problem? Thanks</description>
		<content:encoded><![CDATA[<p>I have reader 8.1 whenever I use a browser to download a pdf it tries to open the document with windows media player.This has happened with 3 seperate browsers can anybody give me advice on rectifying the problem? Thanks</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mauricio Aquino</title>
		<link>http://chris.pirillo.com/troubleshooting-adobe-acrobat-8-problems/comment-page-1/#comment-573380</link>
		<dc:creator>Mauricio Aquino</dc:creator>
		<pubDate>Tue, 01 Jan 2008 01:30:54 +0000</pubDate>
		<guid isPermaLink="false">http://chris.pirillo.com/2007/08/23/troubleshooting-adobe-acrobat-8-problems/#comment-573380</guid>
		<description>chuck is correct</description>
		<content:encoded><![CDATA[<p>chuck is correct</p>
]]></content:encoded>
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