The other night, I was having difficulties once again with my Comcast connection. Within hours, two different people emailed me with their Top Five lists of ways to choose an ISP, and why. Here they are… hopefully they’ll help all of you. This list comes from Azaas in the live community.

• Don’t fall for marketing. Commercials and trends are not the things you wanna take into consideration when you’re choosing for ISP.
• Always read very carefully what you’re signing for. I don’t know if that applies to the states,but in Europe many customers have fallen for the “up to x MB ” thing. That means that your net speed can reach that point but most likely WON’T. So many people end up paying more for something that they could have purchased for less.
• Take the time needed and do a research on how user friendly the ISP is. I was trying to contact my ISP for like 4 hours,through their emergency line, and noone would answer my god damn call. That,trust me when i say,should be ranked as one of the most important things you should be looking at an ISP.
• Never trust a new company just because it offers great speeds at low prices. What you want is take advantage of the know-how of those old time classic ISPs and not having to put up with the numerous problems a new company will certainly face.If despite that you can’t resist those low costs,take the time and see what people,who are already customers,have to say about that specific ISP. Cost should certainly not be the only thing to take into account when choosing an ISP.
• Last but not least… always read the small letters. When i dropped my old plan i got a notice that the router they had provided me with should be returned within a week or i’d have to pay a 300 euros fee. The thing is that i was leaving for Greece the very next day,so i had to change both mine and my gf’s plane tickets which had a cost of 420 euros more than what we had already paid.