Comments on: The Blame Game http://chris.pirillo.com/the-blame-game/ News and Reviews! Geek, Internet Entrepreneur, Hardware Addict, Software Junkie, Book Author, Once TV Show Host, Technology Enthusiast, Shameless Self-Promoter, Tech Conference Coordinator, Early Adopter, Idea Evangelist, Tech Support Blogger, Bootstrapper, Media Personality, Technology Consultant, Thicker Quicker Picker Upper. Wed, 25 Nov 2009 17:54:55 -0800 http://wordpress.org/?v=2.8.5 hourly 1 By: Danny Pryorhttp://chris.pirillo.com/the-blame-game/comment-page-1/#comment-428100 Danny Pryor Sun, 24 Jun 2007 00:24:03 +0000 http://chris.pirillo.com/2006/07/11/the-blame-game/#comment-428100 New site for all the AOL stuff we don't like ... just starting out and found you on the searches ... ideas? I like what you're writing. New site for all the AOL stuff we don’t like … just starting out and found you on the searches … ideas? I like what you’re writing.

]]> By: Drew Olanoffhttp://chris.pirillo.com/the-blame-game/comment-page-1/#comment-22685 Drew Olanoff Tue, 11 Jul 2006 23:57:22 +0000 http://chris.pirillo.com/2006/07/11/the-blame-game/#comment-22685 I live and die by Feedburner, and they're always on top of stuff like this. bLaugh is freaking awesome man. I live and die by Feedburner, and they’re always on top of stuff like this. bLaugh is freaking awesome man.

]]> By: tins ::: Rick Klau’s weblog » Great feedbackhttp://chris.pirillo.com/the-blame-game/comment-page-1/#comment-22681 tins ::: Rick Klau’s weblog » Great feedback Tue, 11 Jul 2006 22:38:47 +0000 http://chris.pirillo.com/2006/07/11/the-blame-game/#comment-22681 [...] Own up to mistakes. Chris Pirillo caught a bug (first!) of ours this morning, wasn’t sure who to blame, and I made sure in the comments it was clear that it was our issue. I don’t like making mistakes any more than the next guy. But I want every publisher to know that we’ll never hide from a mistake, and where we can, we’ll engage and address the issue as quickly as possible to do right by them. [...] [...] Own up to mistakes. Chris Pirillo caught a bug (first!) of ours this morning, wasn’t sure who to blame, and I made sure in the comments it was clear that it was our issue. I don’t like making mistakes any more than the next guy. But I want every publisher to know that we’ll never hide from a mistake, and where we can, we’ll engage and address the issue as quickly as possible to do right by them. [...]

]]> By: Rick Klauhttp://chris.pirillo.com/the-blame-game/comment-page-1/#comment-22680 Rick Klau Tue, 11 Jul 2006 21:50:40 +0000 http://chris.pirillo.com/2006/07/11/the-blame-game/#comment-22680 The blame's ours. There's some details <a href="http://forums.feedburner.com/viewtopic.php?t=5494" rel="nofollow">here</a> on what happened; the short answer is that a software deploy last night at 3am introduced a bug that we found at 7am and fixed around 8. The bug resulted in the clickthrough URLs being modified, which would have caused aggregators that polled the feed in the affected window to see the items as new.The good news (!) is that this isn't a result of the enclosure hack or the flickr integration, so both can continue as is. (As for aggregators ignoring the HTML, nothing I can do there.)Needless to say we're really sorry about this, both for our publishers who use the service as well as for the subscribers who were affected. We're looking at our deployment processes to ensure that we catch this stuff beforehand.Thanks for using FeedBurner, and thanks for raising the issue!--Rick VP, Business Development FeedBurner The blame’s ours. There’s some details here on what happened; the short answer is that a software deploy last night at 3am introduced a bug that we found at 7am and fixed around 8. The bug resulted in the clickthrough URLs being modified, which would have caused aggregators that polled the feed in the affected window to see the items as new.

The good news (!) is that this isn’t a result of the enclosure hack or the flickr integration, so both can continue as is. (As for aggregators ignoring the HTML, nothing I can do there.)

Needless to say we’re really sorry about this, both for our publishers who use the service as well as for the subscribers who were affected. We’re looking at our deployment processes to ensure that we catch this stuff beforehand.

Thanks for using FeedBurner, and thanks for raising the issue!

–Rick
VP, Business Development
FeedBurner

]]> By: Comic Strip Bloggerhttp://chris.pirillo.com/the-blame-game/comment-page-1/#comment-22678 Comic Strip Blogger Tue, 11 Jul 2006 20:45:48 +0000 http://chris.pirillo.com/2006/07/11/the-blame-game/#comment-22678 you can blame me! (i.e. CSB)besides: just do dynamic delivery of various types of feeds depending on the RSS reader signature. you can blame me! (i.e. CSB)

besides: just do dynamic delivery of various types of feeds depending on the RSS reader signature.

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