I’ve been waiting over a week to hear back from BlogWare support on a request to retrieve my files from their system. They do provide FTP access for a small set of files, but not all of them. You see, when you upload an image, it gets stored in the _photos directory. When you upload any other file through an entry form, it gets placed in the _attachments directory. Both of these directories are virtual. I was able to get all the images out of the _photos “directory” through spidering the site, but I still can’t get the files in the _attachements “directory.” Asking TuCows to do this for me is tantamount to asking Steve Jobs for the source code to OS X. If BlogWare isn’t going to give me access to my files, I’m going to have to find some other way to get ‘em. If any of you care to spider chris.lockergnome.net and grab all the files in the _attachments “directory, be my guest – and let me know where you put ‘em so that I can get ‘em from you (as my spidering efforts don’t seem to be effective for that virtual location). If you’re going to become a BlogWare user, understand that you may face the same problem at some point, too (or already have).

Warning to All BlogWare Users