Tag Archives: toner

What to Do When Your Copier Scanner Breaks

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Having trouble getting your copier/scanner to work right? Need to troubleshoot? Here are some tips sent in by a community member that will help you.

  • If the copier does not copy, print or scan turn it off and back on. They sometimes need to reboot just like a computer. They are more like your desktop PC then you know. Many run Windows Xp or Linux in their print controllers and others use Linux for the main operating system of the copier.
  • If you pull out a jam and end up with less then a full sheet of paper in your hand, the copier is still jammed. Try to find the rest of the sheet. When you tear out a piece of paper, any fragments still in there will find a nice dark place to jam and will snag the next copy you make. Many times what would have been a simple jam clearing exercise will become a wait for a service technician to fix the machine.
  • If the copies are light and the copier is not displaying a toner low message, don’t add toner. Something else is wrong. All copiers have sensors that detect low and empty toner conditions. Many problems start out as light copies. Continuing to run the machine may actually cause additional damage and expense. Call for service.
  • All toner is not the same stuff. If you run out of toner, don’t add any that’s intended for a different model copier. You will cause a major problem adding the wrong kind. Think of it like getting a blood transfusion with the wrong blood type.
  • If you get a dark line on your copies when feeding though the document feeder, but not when you copy from the platen glass check for Wite-out, ink or other foreign matter on the narrow piece of glass that is next to the big platen glass. Most modern copiers use document feeders that roll the originals over this narrow glass (often referred to as the “slit glass”). When something sticks to this glass it causes dark lines on copies.
  • BonusTip!! The copier technician wants your copier to operate correctly as much as you do. Many times problems are very intermittent. It helps the technician to know the details of the copy job that caused the problem. Stuff like: paper tray used, single sided or doubled sided copies, the size of your copy/print job, finishing options selected and if it was a copy quality problem, a sample of the copy with the problem.

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InkJet Printer Help

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So many people get frustrated when their printer messes up, and end up just buying a new one. Here are some tips to help you keep your printer humming along in perfect shape.

  • Check the ink. Many printer manufacturers have made it very easy to tell which ink goes where using a variety of numbers, colors and shapes on the ink cartridge and its caddy. Yet even the best of us have been known to put them in wrong. Check to make sure the color cartridge is in the color caddy and the black and white one is in its proper caddy. Make sure it is for the proper printer model as well. But one thing people fail to realize is that ink cartridges DO go bad and have expiration dates printed on them. I discovered this was a real issue when many of the departments at my school decided to save a few bucks by using recycled and refilled ink cartridges exclusively. When many of our Ink jets started functioning strangely, I checked the ink after exhausting all other efforts. Sure enough they were using recycled ink in a cartridge that expired 2 years ago! I popped in a new, brand name (albeit, pricier) cartridge and the issue was fixed.
  • Do the power hokey pokey. I developed this routine over time to the point where many of my users now know it by heart and can fix the issue themselves, though I am still trying to work it into a song. Sometimes, an ink jet (or any printer for that matter) just needs a good reboot. In the same way that rebooting your computer seems to fix almost anything. Hold the power button down on the printer while it is on. While holding it in, unplug the printer’s power. Once the printers power is unplugged, continue to hold in the power button for 5 or 6 seconds. After about 10 or 15 seconds of doing nothing, plug the printer back in and press its power button. This solves an amazing amount of issues. An even easier solution that works many times in certain situations is to just unplug the printer from its power source and plug it back in. Some buildings (like the one I work in) are grounded very poorly. After a good southern thunderstorm in an Alabama summer, it seemed like half of my ink jets simply didn’t turn on no matter how hard one might press the power button. Unplugging the printer and plugging it back in seemed to discharge some sort of mysterious static electricity “bubble” that prevented it from getting power. I can’t explain this in anyway, I just know it has worked many times.
  • Learn to speak printer-eese. Many times, the printer simply tells you what it wrong with it with a series of lights. You just need to learn to decode the message. Most printer manufactures list what these lights and their blinking sequences mean on their website. Finding out what these lights mean can help you realize that the problem may be nothing more than a sheet of paper jammed up inside the printer. The website will also tell you or even show you illustrations on how to correct the issue.
  • Saving the worst of last; Reinstall the latest printer drivers. Yes, it’s that age-old trump card than any computer tech throws down when all else fails. But seriously, printer drivers can become corrupt for any number of reasons, and uninstalling your printer and installing the latest drivers (found at the manufactures website) can do nothing but good things for you, even if this doesn’t fix the problem at hand. Many times the problem can be fixed just by popping in the CD that came with your printer. If your CD ROM is set to auto play, the CD should give you the option to uninstall or even reinstall the drivers. You won’t get the latest drivers, but you will get the original drivers your printer came with, and the ones it was using when it worked properly.

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Save on Printer Toner and Ink


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http://live.pirillo.com/ – My round table gang and I came up with a few tips to help you save on expensive ink for your printers.

Three of my friends joined me for this discussion: Kat, SC_Thor, and Wirelesspacket.

Wirelesspacket works in the commercial printing industry. He definitely is against using off brand cartridges, or refill kits. The ink just isn’t as good, and honestly doesn’t last as long. I’ve noticed that as well, and always recommend using the manufacturer’s brand for your particular printer.

Another thing you can do is to change your print layout. Print using Economy mode, instead of the default basic mode. This will save you a lot of ink in the long run, and you won’t really notice any difference in the quality.

When it comes to “practice” printing for color brochures and documents, always print your tests out in black and white. Of course you’re going to want at least one test run in full color. But when you’re just checking the layout and things, use black and white. Colored ink is not cheap!

Lastly, make sure to buy a printer with separate cartridges for color and black ink. This will save you a lot of money, as well.

What other tips and tricks do you have for saving ink cartridges and toners? How do you save money?

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Office Laser Printers can be Unhealthy for You


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http://live.pirillo.com/ – Wirelesspacket shared with us some research he has come across, regarding Laser printers possibly causing health problems.

Four of my friends joined me for this discussion: Kat, SC_Thor, Wirelesspacket, and last but certainly not least… Datalore.

According to several studies, Laser printers can cause health problems. Certain laser printers used in offices and homes release tiny particles of toner-like material into the air that people can inhale deep into lungs where they may pose a health hazard.

Most of the printer-generated particles detected were ultrafine, and such contaminants are easily inhaled into the smallest passageways of the lungs where they could pose ‘a significant health threat.’ Previous studies have focused on emissions of volatile organic compounds, ozone, and toner particles from office printers and copiers. However, the research left broad gaps in scientific understanding of particle emissions and airborne concentrations of particles.

To keep yourself safe, make sure your printer is not right next to you on your desk, and always work in a room with plenty of ventilation.

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