tech-support
Pac-Man Tech Support
On May 21st, the folks at Google decided to celebrate the little yellow dude’s anniversary in a very big way: by embedding a playable Google Doodle. The Doodle allowed you to play Pac-Man to your heart’s content throughout the day. It was such a hit that the game remains playable on Google. One woman wasn’t [...]
Tech Support Ethics Question
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. It’s super simple to help someone with their computer issues remotely. What happens, though, if you’re in the middle of a tech support session using GoToAssist [...]
How to Transfer a Tech Support Desktop Sharing Session
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If you are a computer tech who works via remote desktop connection, chances are you’re using GoToAssist Express. No matter how smart you are or how [...]
Tech Support to Parents
Why is it next to impossible to give tech support to your parents, even if you’re using remote viewing software? :) Love ‘em, but… MikeQuinn: Hey, I am working on a project for a company called CentraStage they hope to make the remote support for parents a bit easier about 22 hours ago Thu Feb [...]
Windows 7: Problem Steps Recorder
Add to iTunes | Add to YouTube | Add to Google | RSS Feed I never thought I’d say this again – but I’m looking forward to the next version of Windows. In playing with Windows 7, I’ve discovered features that will prove very useful. You’ll definitely fall in love with this particular feature. The [...]
Things to Remember When Calling Tech Support
This is Gord’s submission for the HP Magic Giveaway. Feel free to leave comments for this article as you see fit – your feedback is certainly welcomed! If you’d like to submit your own how-to, what-is, or top-five list, you can send it to me. Views and opinions of this writer are not necessarily my [...]
PC Questions and Answers
I received this email from “Helen” earlier today, and I wasn’t really sure where to being dispensing advice – since it seems she’s starting at ground zero. It was a bit overwhelming, so I thought you might be able to pick your favorite question(s) from her list and answer with your own opinion(s). You should [...]
Is PC Tech Support a Gamble?
Add to iTunes | Add to YouTube | Add to Google | RSS Feed When something goes wrong with your computer, how do you diagnose it? Do you start with making sure cables are plugged in properly, and then test components one-by-one? Why not do it the easy way from now on? Just roll the [...]
Top 5 Tips for Calling Computer Tech Support
Here are some excellent tips to help you the next time you need to call Technical Support for your computer, sent in by a community member who works for Dell XPS Premium Support. Be Patient. As technical support agents, we have a wealth of information sitting at our fingertips. But before we can access the [...]
The Kind of Tech Questions I Get Every Day
Let’s try this email from Paul: hi Chris happy holidays to you and your family. I’m a big fan of yours I’ve been watching you since the early days of tech TV call for help. I enjoy your streams , here is my question I am considering doing a live video stream myself and I [...]
Video Recording Software, Overclocking, Free Hosting, PC Brands
Chris | Live Tech Support | Video Help | Add to iTunes http://live.pirillo.com/ – As every night, I opened up the phone lines to 888-pirillo. Our first caller tonight wants to know if it’s ok to use software to try and overclock his processor, instead of going through BIOS. Well, I guess. If it’s working [...]
Free Tech Support by Phone
Chris | Live Tech Support | Video Help | Add to iTunes http://live.pirillo.com/ – Opening up the phone lines to 888-pirillo. I want to make this a part of our regular routine. I haven’t decided yet if this will be done on a daily or weekly basis. Tonight, I thought I’d do a few videos [...]
Call Tech Support Free
Chris | Live Tech Support | Video Help | Add to iTunes http://live.pirillo.com/ – Opening up the phone lines to 888-pirillo. I want to make this a part of our regular routine. I haven’t decided yet if this will be done on a daily or weekly basis. Tonight, I thought I’d do a few videos [...]
Gateway Tech Support Problem
Step one: Blame the user. Step two: See step one. Welcome to Gateway Chat. My name and badge number are Diana_GWPR###. I am looking at your account and the information you submitted. I will begin troubleshooting with you in just a moment. Hello Chris. Howdy. According to your submission and my data, the serial number [...]
Making Connections: Icons, Errors, and Eyebrows
This episode is starring… Aaron Steve Kosso Charlie Christine John Andrew …you? Directly from the virtual pages of http://chris.pirillo.com/media/ comes the latest installment of Lockergnome’s Connections. Deleting stubborn icons from the desktop, fixing hard drive errors, learning about Nokia’s new device, watching an MP3-playing watch, discovering how to create an interactive podcast, and… what the [...]
