Optimus Maximus Keyboard: Horrible Customer Service

Chris Pirillo — Thu, 10 Jan 2008 13:25:39 +0000

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Yes, you read that right. I’ve had it with this company. Their customer service is absolutely horrible. They have canceled my order twice now for the Optimus Maximus keyboard. I’m not a very happy Geek at this point.

A few months ago, this news was huge. Any Geek knows what I’m talking about. However, I feel this is a complete ripoff. This isn’t because of the price. If the keyboard is as it is promised, then the cost is worth it. That’s not the issue I have. I placed one of the first orders, and they sent me an email back saying the order had not gone through. I argued with them, because I know that my credit card was valid and so on. After a lot of going back and forth, they said they had simply canceled my order.

What? Even though I was mad, I lusted after the keyboard still. So, a few months later, Ponzi placed an order to try and buy it for me for Christmas. The problem is, even using a different credit card, the order was again canceled. WHAT?? Something just isn’t right here.

I’m not the only one this has happened to!

I feel this is a scam, and that you should be very wary. If anything, their customer service is just plain bad. The whole ordering process is jacked. Twice now, my order has been canceled for no good reason. If anyone actually orders or has ordered this keyboard… good for you, and good luck to you. However, I’m telling you that you shouldn’t bother.

I feel ripped off, even though they never actually took my money. This product is just so unbelievably amazing looking, and they can’t even be bothered to actually sell it! What’s the deal?

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Optimus Maximus Keyboard: Horrible Customer Service

Chris Pirillo » ripoff

Optimus Maximus Keyboard: Horrible Customer Service