remote-support
Citrix GoToAssist Express
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Over the past three months, I have created twelve separate videos in which I talked about GoToAssist Express by Citrix, and how it can help you grow your IT business. By not having to travel to a remote [...]
Tech Support Ethics Question
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. It’s super simple to help someone with their computer issues remotely. What happens, though, if you’re in the middle of a tech support session using GoToAssist [...]
How to Transfer a Tech Support Desktop Sharing Session
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If you are a computer tech who works via remote desktop connection, chances are you’re using GoToAssist Express. No matter how smart you are or how [...]
Local Tech Support Ideas
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. I grew up in a small town, and I was able to really get to know my neighbors. You may live in a bigger city. Even [...]
How to Get Referrals From Clients
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. They say that word of mouth is the best form of advertising. While I don’t know who “they” is, exactly, I do enjoy spreading the word [...]
How To Offer Help Via Remote Assistance
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Helping people is easy, but not so much when you aren’t in the same room as the other person. However, if you’re using software such as [...]
Remote Tech Support Software
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The age-old question has been wondering how many ways there are to support someone when they have a computer problem. If your career is built on [...]
Citrix Security
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The evening news often talks about a company that has been hacked, or how someone’s account was compromised thanks to an unsecure connection. When it comes [...]
Tech Support Remote Control
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Once you have initiated a remote desktop support session, it’s usually a great tool for your business. However, many of the programs available to help you [...]
Support Remote Computers Over the Web
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. There are several software solutions that let you connect to a client’s computer remotely. But, GoToAssist helps you connect to both OS X and Windows! It looks good, it runs well, and it’s easy to use. It’s not [...]
Remote Desktop Support
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If there is such a thing as a dream job, I would have to say it would be one in which you love whatever it is that you’re doing. If what you love is to perform tech support [...]
