remote-desktop
Tech Support Ethics Question
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. It’s super simple to help someone with their computer issues remotely. What happens, though, if you’re in the middle of a tech support session using GoToAssist [...]
How to Transfer a Tech Support Desktop Sharing Session
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If you are a computer tech who works via remote desktop connection, chances are you’re using GoToAssist Express. No matter how smart you are or how [...]
Local Tech Support Ideas
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. I grew up in a small town, and I was able to really get to know my neighbors. You may live in a bigger city. Even [...]
How to Get Referrals From Clients
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. They say that word of mouth is the best form of advertising. While I don’t know who “they” is, exactly, I do enjoy spreading the word [...]
Software Training
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. How many times have you told someone to move out of your way when you were trying to help them? Sometimes it’s just easier to do [...]
How To Offer Help Via Remote Assistance
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Helping people is easy, but not so much when you aren’t in the same room as the other person. However, if you’re using software such as [...]
Remote Desktop Control Software
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The world is full of software, and I am a software addict. Chances are that people who use support don’t like software as much as we [...]
Remote Tech Support Software
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The age-old question has been wondering how many ways there are to support someone when they have a computer problem. If your career is built on [...]
Tech Support Remote Control
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Once you have initiated a remote desktop support session, it’s usually a great tool for your business. However, many of the programs available to help you [...]
Support Remote Computers Over the Web
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. There are several software solutions that let you connect to a client’s computer remotely. But, GoToAssist helps you connect to both OS X and Windows! It looks good, it runs well, and it’s easy to use. It’s not [...]
Tech Support With My Dad
Add to iTunes | Add to YouTube | Add to Google | RSS Feed My Dad is at home in Iowa, and needed help with some software updates. The easiest way for me to do that is to use remote software of some type. GoToAssist Express happens to be a partner of ours – and [...]
Windows Defender Problem
Add to iTunes | Add to YouTube | Add to Google | RSS Feed Back when I hosted Call for Help, I spent a lot of time helping people with Windows issues. I love how much easier it is now that there is excellent software like GoToAssist, which allows me to connect remotely to someone [...]
What Do You Toggle in MSConfig?
Add to iTunes | Add to YouTube | Add to Google | RSS Feed I keep trying to tell Pixie that she can’t help someone remotely without installing some type of software that will allow her to do so cross-platform. GoToAssist will do this easily for her. I wanted to demonstrate the software for her, [...]
What’s Your Favorite Remote Desktop Program?
This is The Celtic Elf’s submission for the HP Magic Giveaway. Feel free to leave comments for this article as you see fit – your feedback is certainly welcomed! If you’d like to submit your own how-to, what-is, or top-five list, you can send it to me. Views and opinions of this writer are not [...]
How Do You Share Your Screen with Friends?
Add to iTunes | Add to YouTube | Add to Google | RSS Feed What do you guys use when you want to share what’s on your screen with someone who doesn’t happen to be in the same room? What if you want to share your screen with up to 20 people from all over [...]
