remote-desktop

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My Dad is at home in Iowa, and needed help with some software updates. The easiest way for me to do that is to use remote software of some type. GoToAssist Express happens to be a partner of ours – and with good reason: I love the product. To me, it stands heads above others of its type for one main reason… the diagnostics and reports. I can see what’s installed, what’s running, and more as soon as I connect remotely to another machine. I don’t have to go to the hassle of asking the other person to “right click this” or “check on that” for me. It’s just there.

Read more on Tech Support With My Dad…

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Back when I hosted Call for Help, I spent a lot of time helping people with Windows issues. I love how much easier it is now that there is excellent software like GoToAssist, which allows me to connect remotely to someone else’s desktop. Today, I was able to help someone work through a Windows Defender problem!

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I keep trying to tell Pixie that she can’t help someone remotely without installing some type of software that will allow her to do so cross-platform. GoToAssist will do this easily for her. I wanted to demonstrate the software for her, and for all of you. I decided to help Danny Minick with some questions he had about MSConfig. When’s the last time you used MSConfig to toggle any settings? What did you change and why?

Read more on What Do You Toggle in MSConfig?…

This is The Celtic Elf’s submission for the HP Magic Giveaway. Feel free to leave comments for this article as you see fit – your feedback is certainly welcomed! If you’d like to submit your own how-to, what-is, or top-five list, you can send it to me. Views and opinions of this writer are not necessarily my own:

Read more on What’s Your Favorite Remote Desktop Program?…

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What do you guys use when you want to share what’s on your screen with someone who doesn’t happen to be in the same room? What if you want to share your screen with up to 20 people from all over the World? And, you don’t want to spend any money… then what? What about when you want to add in features like whiteboarding, chat and audio/video? Rishi from Canada sent me a link to Vyew. Vyew is cross-platform, and is free for up to 20 people. You can purchase an upgrade for your business in order to screen conference with more than the allowed 20.

Read more on How Do You Share Your Screen with Friends?…

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My last caller for tonight was AfroThunder, another long-time member. He was wondering if I know of any KVM’s with USB support. There are several out there, but I’m unsure as to what brand may be better. You definitely want to get the most for your money. You have to keep in mind what kind of video it supports. I’m unsure of pricing, also. He plans to use the KVM to switch from the Notebook to the Desktop.

Read more on VNC or Remote Desktop or What?…

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Ever since we brought Citrix and GoToMeeting aboard as a sponsor, we’ve had tremendous feedback. Every day, our users ask if we can start a GoToMeeting, to have a live ‘meeting’ together, and share desktops.

Read more on Computer Tech Support with Citrix GoToAssist (Beta)…

YouTube subscriber, Dustin Alden:

Chris, I currently work as a student employee in the aerospace helpdesk at the University of North Dakota. We have a lot of computers here to take care of in the aerospace buildings, including full student labs and faculty computers.

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