Citrix GoToAssist Express

Mar 30, 2010 | 2 Comments

This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Over the past three months, I have created twelve separate videos in which I talked about GoToAssist Express by Citrix, and how it can help you grow your IT business. By not having to travel to a remote [...]

How to Transfer a Tech Support Desktop Sharing Session

Mar 29, 2010 | One Comment

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If you are a computer tech who works via remote desktop connection, chances are you’re using GoToAssist Express. No matter how smart you are or how [...]

Local Tech Support Ideas

Mar 23, 2010 | No Comments

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. I grew up in a small town, and I was able to really get to know my neighbors. You may live in a bigger city. Even [...]

How to Get Referrals From Clients

Mar 23, 2010 | 2 Comments

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. They say that word of mouth is the best form of advertising. While I don’t know who “they” is, exactly, I do enjoy spreading the word [...]

Software Training

Feb 27, 2010 | 2 Comments

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. How many times have you told someone to move out of your way when you were trying to help them? Sometimes it’s just easier to do [...]

How To Offer Help Via Remote Assistance

Feb 27, 2010 | One Comment

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Helping people is easy, but not so much when you aren’t in the same room as the other person. However, if you’re using software such as [...]

Remote Desktop Control Software

Feb 15, 2010 | No Comments

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The world is full of software, and I am a software addict. Chances are that people who use support don’t like software as much as we [...]

Remote Tech Support Software

Feb 8, 2010 | 5 Comments

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The age-old question has been wondering how many ways there are to support someone when they have a computer problem. If your career is built on [...]

Citrix Security

Feb 3, 2010 | No Comments

Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The evening news often talks about a company that has been hacked, or how someone’s account was compromised thanks to an unsecure connection. When it comes [...]

Tech Support With My Dad

Sep 30, 2009 | 2 Comments

Add to iTunes | Add to YouTube | Add to Google | RSS Feed My Dad is at home in Iowa, and needed help with some software updates. The easiest way for me to do that is to use remote software of some type. GoToAssist Express happens to be a partner of ours – and [...]