Is a URL Shortener Really What Twitter Needed?

Apr 15, 2010 | No Comments

Twitter’s Chirp conference closed out today with the news that the company will soon roll out it’s official URL shortener. CEO

How OEM’s Respond to Customer Calls

Mar 6, 2008 | 9 Comments

The following email was sent to me in response to a discussion in our

What PC OEMs Can Do

Feb 25, 2008 | 6 Comments

“Justin” caught our earlier thread on Mac OS X and Microsoft Windows and Apple and PC OEMs (the companies who make PCs for people). I won’t share his specific identity unless permitted, but he has given me pause with this particular message: I’m watching your recent clip on Mac vs PC, and you state we [...]

OEM System Restore Discs

Aug 22, 2007 | 6 Comments

Chris | Live Tech Support | Video Help | Add to iTunes http://live.pirillo.com/ – Do you remember the last time you went to restore your computer? Of course you do. You looked in the box, shuffled through all of the papers and discs… and found NO restore disc. My degree is in English Education. Some [...]

The PC De-Crapifier

Jul 26, 2006 | 15 Comments

Long overdue: an OEM’s worst nightmare. Jeff Jarvis oughta love it, but I doubt Dell will. Nothing illegal here: The PC De-Crapifier is designed to remove a specific list unwanted software in an unattended fashion. Before running, the user may select exactly what software should be removed. Currently, it is targeted for use on most [...]