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	<title>Chris Pirillo &#187; hp-laserjet</title>
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		<title>HP LaserJet Scan Problem &#8211; and its Fix</title>
		<link>http://chris.pirillo.com/hp-laserjet-scan-problem-and-its-fix/</link>
		<comments>http://chris.pirillo.com/hp-laserjet-scan-problem-and-its-fix/#comments</comments>
		<pubDate>Thu, 14 Feb 2008 00:38:58 +0000</pubDate>
		<dc:creator>Chris Pirillo</dc:creator>
				<category><![CDATA[Hardware]]></category>
		<category><![CDATA[hp-laserjet]]></category>
		<category><![CDATA[laser-printer]]></category>

		<guid isPermaLink="false">http://chris.pirillo.com/2008/02/13/hp-laserjet-scan-problem-and-its-fix/</guid>
		<description><![CDATA[<p><p><a href="http://chris.pirillo.com/hp-laserjet-scan-problem-and-its-fix/">HP LaserJet Scan Problem &#8211; and its Fix</a></p><p>The HP LaserJet 3052 is a great piece of hardware, so long as you&#8217;re running it on Windows XP or Mac OS X 10.4 (Tiger). It wasn&#8217;t ready for Vista, although drivers were eventually updated to fully support its feature set. Imagine my surprise when I discovered that Leopard didn&#8217;t quite like it, either. Leave [...]</p></p><p><a href="http://chris.pirillo.com/hp-laserjet-scan-problem-and-its-fix/">HP LaserJet Scan Problem &#8211; and its Fix</a></p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://chris.pirillo.com/hp-laserjet-scan-problem-and-its-fix/">HP LaserJet Scan Problem &#8211; and its Fix</a></p><p>The HP LaserJet 3052 is a great piece of hardware, so long as you&#8217;re running it on Windows XP or Mac OS X 10.4 (Tiger). It wasn&#8217;t ready for Vista, although drivers were eventually updated to fully support its feature set. Imagine my surprise when I discovered that Leopard didn&#8217;t quite like it, either. </p>
<p>Leave it to the community to come up with the answer. I remember reading this thread a few months ago (when Mac OS X 10.5 was first released), and a solution had not yet presented itself. We were getting mixed messages, not from the hardware or software &#8211; but from the company that stated full compliance with Leopard. Sure, it prints &#8211; but the scanning support was just not working properly.</p>
<p>The other night, as I was going through my options on the live stream (as always), &#8216;Datalore&#8217; piped up and suggested a solution to the problem &#8211; as outlined in this community thread on HP&#8217;s site: <a href="http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447626+1202947238180+28353475&#038;threadId=1172940">HP Scan in 10.5 Leopard</a>. Precisely my issue, and precisely my solution. Seems all you need to do is:</p>
<ol>
<li>Download and install the latest <a href="http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&#038;cc=ie&#038;prodTypeId=18972&#038;prodSeriesId=1140784&#038;prodNameId=1140779&#038;swEnvOID=2072&#038;swLang=8&#038;mode=2&#038;taskId=135&#038;swItem=ma-39762-3">drivers from HP</a>, including <a href="http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&#038;cc=us&#038;prodTypeId=18972&#038;prodSeriesId=1140784&#038;swItem=ma-54565-1&#038;prodNameId=1140779&#038;swEnvOID=219&#038;swLang=8&#038;taskId=135&#038;mode=3">this patch</a>.
<li>Upon reboot, navigate to your Applications | HP LaserJet Software | Scan folder through Finder &#8211; and there you&#8217;ll find the &#8216;HP Scan&#8217; app.
<li>Select the &#8216;HP Scan&#8217; app&#8217;s icon, then hit Command+I (a keyboard shortcut to pull up it&#8217;s Info pane.
<li>Look for the option marked &#8216;Open using Rosetta&#8217; and place a checkmark in the box.
</ol>
<p>The HP Scan application should now work in Leopard. Don&#8217;t ask me why this workaround works, but at least it works &#8211; and I&#8217;m not sure where HP stands on updates. </p>
<p><a href="http://chris.pirillo.com/hp-laserjet-scan-problem-and-its-fix/">HP LaserJet Scan Problem &#8211; and its Fix</a></p>]]></content:encoded>
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