help desk
Microsoft Help Desk
This past Wednesday marked the launch of Microsoft’s new Help Desk. I was the emcee for the event. Viewers sent their Windows questions in via email, FriendFeed and Twitter, and I fed them to our panel of Microsoft experts. I had a great time during this show, and I certainly hope to do this again! [...]
Help Desk
Add to iTunes | Add to YouTube | Add to Google | RSS Feed In 1992, I got online, and I was addicted from the word GO! In 1996, I started Lockergnome, even though at that time it was simply a newsletter that I sent out every day. Then, in 2001 I started hosting the [...]
Things to Remember When Calling Tech Support
This is Gord’s submission for the HP Magic Giveaway. Feel free to leave comments for this article as you see fit – your feedback is certainly welcomed! If you’d like to submit your own how-to, what-is, or top-five list, you can send it to me. Views and opinions of this writer are not necessarily my [...]
