gotoassist

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My Dad is at home in Iowa, and needed help with some software updates. The easiest way for me to do that is to use remote software of some type. GoToAssist Express happens to be a partner of ours – and with good reason: I love the product. To me, it stands heads above others of its type for one main reason… the diagnostics and reports. I can see what’s installed, what’s running, and more as soon as I connect remotely to another machine. I don’t have to go to the hassle of asking the other person to “right click this” or “check on that” for me. It’s just there.

Read more on Tech Support With My Dad…

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Back when I hosted Call for Help, I spent a lot of time helping people with Windows issues. I love how much easier it is now that there is excellent software like GoToAssist, which allows me to connect remotely to someone else’s desktop. Today, I was able to help someone work through a Windows Defender problem!

Read more on Windows Defender Problem…

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I keep trying to tell Pixie that she can’t help someone remotely without installing some type of software that will allow her to do so cross-platform. GoToAssist will do this easily for her. I wanted to demonstrate the software for her, and for all of you. I decided to help Danny Minick with some questions he had about MSConfig. When’s the last time you used MSConfig to toggle any settings? What did you change and why?

Read more on What Do You Toggle in MSConfig?…

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Ever since we brought Citrix and GoToMeeting aboard as a sponsor, we’ve had tremendous feedback. Every day, our users ask if we can start a GoToMeeting, to have a live ‘meeting’ together, and share desktops.

Read more on Computer Tech Support with Citrix GoToAssist (Beta)…