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Citrix GoToAssist Express
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Over the past three months, I have created twelve separate videos in which I talked about GoToAssist Express by Citrix, and how it can help you grow your IT business. By not having to travel to a remote [...]
Tech Support Ethics Question
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. It’s super simple to help someone with their computer issues remotely. What happens, though, if you’re in the middle of a tech support session using GoToAssist [...]
How to Transfer a Tech Support Desktop Sharing Session
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If you are a computer tech who works via remote desktop connection, chances are you’re using GoToAssist Express. No matter how smart you are or how [...]
Local Tech Support Ideas
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. I grew up in a small town, and I was able to really get to know my neighbors. You may live in a bigger city. Even [...]
How to Get Referrals From Clients
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. They say that word of mouth is the best form of advertising. While I don’t know who “they” is, exactly, I do enjoy spreading the word [...]
Software Training
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. How many times have you told someone to move out of your way when you were trying to help them? Sometimes it’s just easier to do [...]
How To Offer Help Via Remote Assistance
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Helping people is easy, but not so much when you aren’t in the same room as the other person. However, if you’re using software such as [...]
Remote Desktop Control Software
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The world is full of software, and I am a software addict. Chances are that people who use support don’t like software as much as we [...]
Remote Tech Support Software
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The age-old question has been wondering how many ways there are to support someone when they have a computer problem. If your career is built on [...]
Citrix Security
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. The evening news often talks about a company that has been hacked, or how someone’s account was compromised thanks to an unsecure connection. When it comes [...]
Do You Remember Your First Tweetup?
I not only remember my first Tweetup, I remember them all! Each one I attend or host gives me an opportunity to meet new people, reconnect with old friends, and make some all-important business contacts. There is always a lot of fun to be had, a lot of networking to do, and more laughter involved [...]
Tech Support Remote Control
Find more videos like this on Reviews, News, and How To Geeks This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. Once you have initiated a remote desktop support session, it’s usually a great tool for your business. However, many of the programs available to help you [...]
Support Remote Computers Over the Web
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. There are several software solutions that let you connect to a client’s computer remotely. But, GoToAssist helps you connect to both OS X and Windows! It looks good, it runs well, and it’s easy to use. It’s not [...]
Remote Desktop Support
This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine. If there is such a thing as a dream job, I would have to say it would be one in which you love whatever it is that you’re doing. If what you love is to perform tech support [...]
Tech Support With My Dad
Add to iTunes | Add to YouTube | Add to Google | RSS Feed My Dad is at home in Iowa, and needed help with some software updates. The easiest way for me to do that is to use remote software of some type. GoToAssist Express happens to be a partner of ours – and [...]
