Sorry I wasn’t able to get this up until now, but I promised I’d have it here within a day of publishing last night’s report (Internet Explorer Feedback).
The IE team has responded to my feedback on their latest beta. Can’t say I’m happy with their answers, but I’m extremely impressed with their transparency, honesty, and ability. Their responses have been italicized below, with the first five responses already online. I figured I wasn’t the only person with these pecadillos, so I wanted to share their answers with everybody…
Continue reading Freedbacking Internet Explorer
Before you send me an email with constructive feedback for Gnomedex 6.0, I’d encourage you to post your thoughts in this page’s comment thread instead. I’ve listened to a lot of feedback over the past couple of days, doing my best to adjust on-the-fly. I answered a lot of questions one-on-one, too. Still, I wanted a semi-formal way to collect your impressions in a single thread – so that everybody can see what could have gone better, and what went better than expected. I should list twenty things we could improve upon for next year, but I’m really tired and want to sleep for a week first. Feel free to post anonymously if you want, or send trackbacks from your own site to this post. I know we could have done a few better, so it’s not like I’m only looking to hear about the “good stuff.” Ponzi might be putting together a survey soon, too. Until then, don’t hold back – what are your thoughts on this year’s Gnomedex while it’s still fresh in your mind?
I remember the first time I ever saw WIRED magazine – back when I was [email protected] (in the early ’90s). It was pure literary awesomeness. Evan Hansen stumbled upon ‘freedbacking’ somehow, and wanted to know a little more about it. I’m still not sure the idea has legs, but I’ll have a super-simple Freedbacking.com set up some time after Gnomedex. From Are You ‘Freedbacking’?:
Tagging has already proven to be a powerful tool for organizing information on the web, and Pirillo’s twist of using a made-up word with no Google presence to jump-start a new category of conversation is an interesting idea. If enough people go along, Pirillo and others hope, the term could alert developers to feedback that just might make their products better.
Rock on. Evan and I talked about putting a word to there not being a word in Google. It’s not googlewhacking (which is when there’s only one result for a keyword or two). If the word doesn’t exist, and you’re trying to make it a word, shouldn’t it be something like a googlemology? I must note that, as of the time I’m writing this, the word “googlemology” is not showing up in Google. The story is becoming the story. Of course, that’s a googlification of the word “etymology.”
I discovered this through preparing my TagJag presentation, prompted by Ken Rossi. If you’ve ever wanted more control of your Flash Player, you have to visit the Flash Player Settings Manager on Adobe’s site. I had no idea this even existed, and I’m baffled why this Flash control panel isn’t embedded directly within the player itself! Change Global and Site-centric Privacy, Storage, Security, and Notification settings. You can get to it from the Macromedia Flash Player Settings “Advanced” button on the Privacy tab, but it’s not nearly as intuitive as what’s found on their Manager page. Adobe, here’s a bit of freedbacking for you!
Just had my session on Users at Bloggercon. I wasn’t sure how it went, but several people came up to me afterwards and told me that they really appreciated that – it was a psychotherapeutic session, enabling users to complain about software (why it doesn’t work, why it’s messed up, how they wish it could be better).
So, in my effort to make this world a little better – fostering open feedback between users and developers, I’m creating a new tag that doesn’t exist in Google (which means it doesn’t yet exist): Freedbacking. Tag it, use it, share it. I’ll post a unified feed for the keyword as soon as our OPML-to-RSS script is ready, but don’t let that stop anybody from posting to their own space (read: blog) using the word “Freedbacking” somewhere within a post. You’re giving free feedback to the developers of your favorite programs, or the creators of your favorite Web service, or anybody who’s making something that you use (or want to use, or need to use). Become a freedbacker – say something! Tell them they’re not doing something right – tell them how they could make their product even better – tell them what you want! Users own the word: Freedbacking, labeling the art of offering free (constructive) feedback.
And in case you missed it, this is a call-to-action for ALL users. I’ll be “freedbacking” when I get back to my hotel room after the conference.