Chris Pirillo » etiquette http://chris.pirillo.com News and Reviews! Geek, Internet Entrepreneur, Hardware Addict, Software Junkie, Book Author, Once TV Show Host, Technology Enthusiast, Shameless Self-Promoter, Tech Conference Coordinator, Early Adopter, Idea Evangelist, Tech Support Blogger, Bootstrapper, Media Personality, Technology Consultant, Thicker Quicker Picker Upper. Wed, 25 Nov 2009 14:58:42 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 © chris@pirillo.com () chris@pirillo.com() Geek, Internet Entrepreneur, Hardware Addict, Software Junkie, Book Author, Once TV Show Host, Technology Enthusiast, Shameless Self-Promoter, Tech Conference Coordinator, Early Adopter, Idea Evangelist, Tech Support Blogger, Bootstrapper, Media Personality, Technology Consultant, Thicker Quicker Picker Upper. chris@pirillo.com No no http://chris.pirillo.com/wp-content/plugins/podpress/images/powered_by_podpress.jpgChris Pirillohttp://chris.pirillo.com 144 144 How to Use Chat Room Etiquettehttp://chris.pirillo.com/how-to-use-chat-room-etiquette/ http://chris.pirillo.com/how-to-use-chat-room-etiquette/#comments Sat, 06 Dec 2008 11:35:17 +0000 coupons http://chris.pirillo.com/?p=10560 How to Use Chat Room Etiquette is a post from Chris Pirillo

Geek!This is Ashryne’s submission for the HP Magic Giveaway. Feel free to leave comments for this article as you see fit – your feedback is certainly welcomed! If you’d like to submit your own how-to, what-is, or top-five list, you can send it to me. Views and opinions of this writer are not necessarily my own:

The chat room is a wonderful place where people can unite and maybe even help one another. With everything that is good, bad follows closely behind. This guide will explain proper chat room etiquette and provide examples.

  1. Excessive Exclamation or Question Marks – One of the common problems in a chat room is the need to emphasize certain questions, or statements by included 2 billion question marks, or exclamation marks. As an example, Johnny has a question for Chris. Johnny asks Chris “oh no my pet monkey stuck a banana in my PC and now it is broken!!!!????? Help !!!” What would be the proper way for Johnny to ask this question? Well, Johnny could try to ask the question in a much calmer, more relaxed manner. The real question is how did Johnny’s pet monkey get the banana in the PC? Instead, Johnny should ask Chris “my pet monkey stuck a banana into the computers fan and broke my PC. Can you help me?” As we can see by the proper method, Johnny is much calmer and actually explains how the monkey got the banana into the PC.
  2. Foul Language – The second problem that comes up in a chat room discussion is the need to compensate for a lack of who knows what by excessive swearing. Excessive swearing not only causes the chat member to look foolish, but can also be quite annoying. For example, the chat at live.pirillio.com censors filter words and replaces them with (censored) so anyone who swears has that word replaced. This example will be using (censored). Johnny is now angry at Chris because Chris has not responded to his question within 2 seconds. Johnny tells Chris “(censored) your teeth (censored) because you are so cool (censored) my (censored) hug.” Obviously Johnny has a lot to compensate for in this example. By this point in time, an op or halfop would have already removed the issue at hand. Johnny could have kept his cool and used proper chat room etiquette to have addressed the problem. I guess now Johnny will not know why his monkey likes to stick bananas in fans. The proper way to do this would be for Johnny to wait a minimum of ten minutes for a response before speaking and say something like “Chris my good fellow, is there an email address at which I can send you my question in case you were unable to view it in the chat?” As we can see by the proper method, the attitude of Johnny is still a calm and relaxed one.
  3. EXCESSIVE CAPS – The last situation I will address is that of caps lock. Caps lock is a button that makes all your letters appear uppercase. Caps lock can be considered rude, and yelling. For example, Johnny says “MY PET MONKEY TOTALLY ROCKS.” Okay Johnny, I think we get the idea. You have just yelled on the internet, how sad. The proper way to say this would be “My pet monkey totally rocks”. This method gets exactly the same point across, without you getting kicked from the chat.

Remember, always use proper chat etiquette.

]]> How to Use Chat Room Etiquette is a post from Chris Pirillo

Geek!This is Ashryne’s submission for the HP Magic Giveaway. Feel free to leave comments for this article as you see fit – your feedback is certainly welcomed! If you’d like to submit your own how-to, what-is, or top-five list, you can send it to me. Views and opinions of this writer are not necessarily my own:

The chat room is a wonderful place where people can unite and maybe even help one another. With everything that is good, bad follows closely behind. This guide will explain proper chat room etiquette and provide examples.

  1. Excessive Exclamation or Question Marks – One of the common problems in a chat room is the need to emphasize certain questions, or statements by included 2 billion question marks, or exclamation marks. As an example, Johnny has a question for Chris. Johnny asks Chris “oh no my pet monkey stuck a banana in my PC and now it is broken!!!!????? Help !!!” What would be the proper way for Johnny to ask this question? Well, Johnny could try to ask the question in a much calmer, more relaxed manner. The real question is how did Johnny’s pet monkey get the banana in the PC? Instead, Johnny should ask Chris “my pet monkey stuck a banana into the computers fan and broke my PC. Can you help me?” As we can see by the proper method, Johnny is much calmer and actually explains how the monkey got the banana into the PC.
  2. Foul Language – The second problem that comes up in a chat room discussion is the need to compensate for a lack of who knows what by excessive swearing. Excessive swearing not only causes the chat member to look foolish, but can also be quite annoying. For example, the chat at live.pirillio.com censors filter words and replaces them with (censored) so anyone who swears has that word replaced. This example will be using (censored). Johnny is now angry at Chris because Chris has not responded to his question within 2 seconds. Johnny tells Chris “(censored) your teeth (censored) because you are so cool (censored) my (censored) hug.” Obviously Johnny has a lot to compensate for in this example. By this point in time, an op or halfop would have already removed the issue at hand. Johnny could have kept his cool and used proper chat room etiquette to have addressed the problem. I guess now Johnny will not know why his monkey likes to stick bananas in fans. The proper way to do this would be for Johnny to wait a minimum of ten minutes for a response before speaking and say something like “Chris my good fellow, is there an email address at which I can send you my question in case you were unable to view it in the chat?” As we can see by the proper method, the attitude of Johnny is still a calm and relaxed one.
  3. EXCESSIVE CAPS – The last situation I will address is that of caps lock. Caps lock is a button that makes all your letters appear uppercase. Caps lock can be considered rude, and yelling. For example, Johnny says “MY PET MONKEY TOTALLY ROCKS.” Okay Johnny, I think we get the idea. You have just yelled on the internet, how sad. The proper way to say this would be “My pet monkey totally rocks”. This method gets exactly the same point across, without you getting kicked from the chat.

Remember, always use proper chat etiquette.

]]> http://chris.pirillo.com/how-to-use-chat-room-etiquette/feed/ 5 Do you Practice Proper Mobile Phone Etiquette?http://chris.pirillo.com/do-you-practice-proper-mobile-phone-etiquette/ http://chris.pirillo.com/do-you-practice-proper-mobile-phone-etiquette/#comments Tue, 08 Apr 2008 04:26:52 +0000 Chris http://chris.pirillo.com/2008/04/07/do-you-practice-proper-mobile-phone-etiquette/ Do you Practice Proper Mobile Phone Etiquette? is a post from Chris Pirillo

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We’re all guilty at some point or another. We break one of the golden rules of phone etiquette. Come on… admit it. You do it too! Here are Gordon’s top five ways to become an annoying mobile phone user. DON’T do these!

  • When talking to a friend face to face and the phone rings, abruptly stop talking and answer the phone, and talk as long as you like. It doesn’t matter if it ’s your mother, your boss or a salesman trying to sell something. Your friend will understand.
  • Leave your ringer turned up while at movies, church, or funerals. When the inevitable phone call comes in and everyone has to listen to the latest rap or country song try not to be noticed as you fumble to turn it off. Everyone will understand.
  • Talk on your phone while driving, weave in and out of traffic lanes, stop abruptly, tailgate and force other cars out of their lanes, while glaring at the other drivers with a “Can’t you see I’m on the phone?” expression. The other drivers will understand.
  • Send text messages and treat them as if they were some kind of top secret military information that if anyone saw them the security of our nation would be compromised. When receiving a humorus text, laugh loudly and don’t tell anyone what is so funny. They’ll understand.
  • Brag to your friend how much better your new phone is than everybody elses, and try not to look too disappointed when a month later your friend gets one that is cheaper and has more features. You’ll understand.

Want to embed this video on your own site, blog, or forum? Use this code or download the video:

]]> Do you Practice Proper Mobile Phone Etiquette? is a post from Chris Pirillo

Add to iTunes | Add to YouTube | Add to Google | RSS Feed

We’re all guilty at some point or another. We break one of the golden rules of phone etiquette. Come on… admit it. You do it too! Here are Gordon’s top five ways to become an annoying mobile phone user. DON’T do these!

  • When talking to a friend face to face and the phone rings, abruptly stop talking and answer the phone, and talk as long as you like. It doesn’t matter if it ’s your mother, your boss or a salesman trying to sell something. Your friend will understand.
  • Leave your ringer turned up while at movies, church, or funerals. When the inevitable phone call comes in and everyone has to listen to the latest rap or country song try not to be noticed as you fumble to turn it off. Everyone will understand.
  • Talk on your phone while driving, weave in and out of traffic lanes, stop abruptly, tailgate and force other cars out of their lanes, while glaring at the other drivers with a “Can’t you see I’m on the phone?” expression. The other drivers will understand.
  • Send text messages and treat them as if they were some kind of top secret military information that if anyone saw them the security of our nation would be compromised. When receiving a humorus text, laugh loudly and don’t tell anyone what is so funny. They’ll understand.
  • Brag to your friend how much better your new phone is than everybody elses, and try not to look too disappointed when a month later your friend gets one that is cheaper and has more features. You’ll understand.

Want to embed this video on your own site, blog, or forum? Use this code or download the video:

]]> http://chris.pirillo.com/do-you-practice-proper-mobile-phone-etiquette/feed/ 15 How to Get Along in an Online Forumhttp://chris.pirillo.com/how-to-get-along-in-an-online-forum/ http://chris.pirillo.com/how-to-get-along-in-an-online-forum/#comments Mon, 28 Jan 2008 22:41:43 +0000 Chris http://chris.pirillo.com/2008/01/28/how-to-get-along-in-an-online-forum/ How to Get Along in an Online Forum is a post from Chris Pirillo

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Do you visit online forums? Do you behave while you’re there? Do you know HOW to behave in a forum environment? Here are some tips to make your forum experience a much happier one for you… and the forum Moderation Team.

  • Read the rules You may have been on other forums and gotten around there smoothly but if you are joining a new community you have to read the rules. You may be doing something that every new member (who didn’t read the rules) does and in worst cases get banned. Read the rules and follow them.
  • No 1337-speak Posts that contains 1337-speak is not always easy to understand. 1337-speak is a very geekish way of writing. You try to replace every letter with numbers and symbols. For example, 1337 means leet, short for eleet -> elite. 1337-speak is even disallowed on some sites. Use proper English and spell check your typing. Do everything to look as engaged as possible. Do not ever use caps-lock for your messages. It makes you look dumb and you for sure will not receive valuable response.
  • Have manners The worst thing is people who join a site and request people to do everything for them. If the site has an introduction forum, introduce yourself to the community. If you have a problem, don’t ask people to do things for you, do what you can to figure out how to do it and in worst case, ask how to do what you want.
  • Try to help others When you have been in the community for a while, you might know more than the average user. Use your intelligence to help people. Tell them what they did wrong and tell them how to do what they want. Moderators can not help all users. Users are there to help and get help.
  • Search before posting Always search before posting about a matter. Every common forum system has a search system that allows you to search through every single post on the forum. Many things get answered several times because some users don’t search before they make their request. This will help the moderators so they can focus on other things, the site itself, so it doesn’t get filled with loads of the same stuff.

Our live community leader Kat also is an Administrator at a huge forums site. GeeksToGo is a free computer-help site, with over a million posts, and more than 200,000 members. She has more than four years’ worth of experience in being an Administrator at these types of forums, and wanted to add the following tips.

  • When posting for help on a computer help forum such as GeeksToGo, be specific. The Staff will have a much easier time helping you if they know off the bat what the problem is. If you don’t know what the exact problem is, give as many details as possible.
  • When you join any type of forums, ALWAYS actually take time to read the Terms of Use (Terms of Service). Every site is different, and some allow things that others don’t. By taking the time to read these prior to signing up, you’ll know exactly what the rules of that particular forum are. This can save you trouble in the future.
  • Don’t spam the forum with a hundred posts in your first day, just to make yourself “known”. You’ll be “known” all right… as a spammer, a pest, and someone to “keep an eye on”. Take time to look around the forums, and see how other people talk to each other. Watch posting style of long-time members and Staff/Mods. This way, you’ll be able to fit in much easier when you do begin posting!

All in all, being a member of an online forum of any kind can be fun, informational and addictive! Don’t burn yourself out by trying to do too much at once. Have fun, be yourself… and you’ll do just fine!

Want to embed this video on your own site, blog, or forum? Use this code or download the video:

]]> How to Get Along in an Online Forum is a post from Chris Pirillo

Add to iTunes | Add to YouTube | Add to Google | RSS Feed

Do you visit online forums? Do you behave while you’re there? Do you know HOW to behave in a forum environment? Here are some tips to make your forum experience a much happier one for you… and the forum Moderation Team.

  • Read the rules You may have been on other forums and gotten around there smoothly but if you are joining a new community you have to read the rules. You may be doing something that every new member (who didn’t read the rules) does and in worst cases get banned. Read the rules and follow them.
  • No 1337-speak Posts that contains 1337-speak is not always easy to understand. 1337-speak is a very geekish way of writing. You try to replace every letter with numbers and symbols. For example, 1337 means leet, short for eleet -> elite. 1337-speak is even disallowed on some sites. Use proper English and spell check your typing. Do everything to look as engaged as possible. Do not ever use caps-lock for your messages. It makes you look dumb and you for sure will not receive valuable response.
  • Have manners The worst thing is people who join a site and request people to do everything for them. If the site has an introduction forum, introduce yourself to the community. If you have a problem, don’t ask people to do things for you, do what you can to figure out how to do it and in worst case, ask how to do what you want.
  • Try to help others When you have been in the community for a while, you might know more than the average user. Use your intelligence to help people. Tell them what they did wrong and tell them how to do what they want. Moderators can not help all users. Users are there to help and get help.
  • Search before posting Always search before posting about a matter. Every common forum system has a search system that allows you to search through every single post on the forum. Many things get answered several times because some users don’t search before they make their request. This will help the moderators so they can focus on other things, the site itself, so it doesn’t get filled with loads of the same stuff.

Our live community leader Kat also is an Administrator at a huge forums site. GeeksToGo is a free computer-help site, with over a million posts, and more than 200,000 members. She has more than four years’ worth of experience in being an Administrator at these types of forums, and wanted to add the following tips.

  • When posting for help on a computer help forum such as GeeksToGo, be specific. The Staff will have a much easier time helping you if they know off the bat what the problem is. If you don’t know what the exact problem is, give as many details as possible.
  • When you join any type of forums, ALWAYS actually take time to read the Terms of Use (Terms of Service). Every site is different, and some allow things that others don’t. By taking the time to read these prior to signing up, you’ll know exactly what the rules of that particular forum are. This can save you trouble in the future.
  • Don’t spam the forum with a hundred posts in your first day, just to make yourself “known”. You’ll be “known” all right… as a spammer, a pest, and someone to “keep an eye on”. Take time to look around the forums, and see how other people talk to each other. Watch posting style of long-time members and Staff/Mods. This way, you’ll be able to fit in much easier when you do begin posting!

All in all, being a member of an online forum of any kind can be fun, informational and addictive! Don’t burn yourself out by trying to do too much at once. Have fun, be yourself… and you’ll do just fine!

Want to embed this video on your own site, blog, or forum? Use this code or download the video:

]]> http://chris.pirillo.com/how-to-get-along-in-an-online-forum/feed/ 72 Mobile Gadget and Phone Etiquettehttp://chris.pirillo.com/mobile-gadget-and-phone-etiquette/ http://chris.pirillo.com/mobile-gadget-and-phone-etiquette/#comments Wed, 17 Oct 2007 05:41:46 +0000 Chris http://chris.pirillo.com/2007/10/16/mobile-gadget-and-phone-etiquette/ Mobile Gadget and Phone Etiquette is a post from Chris Pirillo


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Not long ago, I asked our viewers to send me an email with their “Top 5…” as it relates to anything tech. Gordon sent in an excellent list regarding phone etiquette. Following is Gordon’s list:

  • When talking to a friend face to face and the phone rings, abruptly stop talking and answer the phone, and talk as long as you like. It doesn’t matter if it ’s your mother, your boss or a salesman trying to sell something. Your friend will understand.
  • Leave your ringer turned up while at movies, church, or funerals. When the inevitable phone call comes in and everyone has to listen to the latest rap or country song try not to be noticed as you fumble to turn it off. Everyone will understand.
  • Talk on your phone while driving, weave in and out of traffic lanes, stop abruptly, tailgate and force other cars out of their lanes, while glaring at the other drivers with a “Can’t you see I’m on the phone?” expression. The other drivers will understand.
  • Send text messages and treat them as if they were some kind of top secret military information that if anyone saw them the security of our nation would be compromised. When receiving a humorus text, laugh loudly and don’t tell anyone what is so funny. They’ll understand.
  • Brag to your friend how much better your new phone is than everybody elses, and try not to look too disappointed when a month later your friend gets one that is cheaper and has more features. You’ll understand.

I always hated using my phone while driving, until Bluetooth became available. Although, people who see me driving now think I’m talking to myself or crazy… but they thought that anyway. And poor Wicket. He’s just not ready for his own phone. Maybe one day soon…

Want to embed this video on your own site, blog, or forum? Use this code or download the video:

]]> Mobile Gadget and Phone Etiquette is a post from Chris Pirillo


Add to iTunes | Add to YouTube | Add to Google | RSS Feed

Not long ago, I asked our viewers to send me an email with their “Top 5…” as it relates to anything tech. Gordon sent in an excellent list regarding phone etiquette. Following is Gordon’s list:

  • When talking to a friend face to face and the phone rings, abruptly stop talking and answer the phone, and talk as long as you like. It doesn’t matter if it ’s your mother, your boss or a salesman trying to sell something. Your friend will understand.
  • Leave your ringer turned up while at movies, church, or funerals. When the inevitable phone call comes in and everyone has to listen to the latest rap or country song try not to be noticed as you fumble to turn it off. Everyone will understand.
  • Talk on your phone while driving, weave in and out of traffic lanes, stop abruptly, tailgate and force other cars out of their lanes, while glaring at the other drivers with a “Can’t you see I’m on the phone?” expression. The other drivers will understand.
  • Send text messages and treat them as if they were some kind of top secret military information that if anyone saw them the security of our nation would be compromised. When receiving a humorus text, laugh loudly and don’t tell anyone what is so funny. They’ll understand.
  • Brag to your friend how much better your new phone is than everybody elses, and try not to look too disappointed when a month later your friend gets one that is cheaper and has more features. You’ll understand.

I always hated using my phone while driving, until Bluetooth became available. Although, people who see me driving now think I’m talking to myself or crazy… but they thought that anyway. And poor Wicket. He’s just not ready for his own phone. Maybe one day soon…

Want to embed this video on your own site, blog, or forum? Use this code or download the video:

]]> http://chris.pirillo.com/mobile-gadget-and-phone-etiquette/feed/ 15 How to Handle Remote Tech Support <em>Using <a href="http://www.gotoassist.com/chris">GoToAssist</a> is the easiest way to view and control another person's computer online. Use it to provide instant technical support to family, friends and customers. Start a session with just one click, and instantly connect with the other party. </em> chris@lockergnome.com (Chris Pirillo) Partner Mon, 13 Jul 2009 06:30:00 GMThttp://gotoassist.com/chris/ http://gotoassist.com/chris/ Network Tools for Windows You need these network tools, no matter which operating systems and networks you have to support. <a href="http://support.solarwinds.com/updates/New-Customer.cfm?ProdID=568&campaign=ipmon_DL_lockergnome&CMP=BAC-ipmonDL_lockergnome">SolarWinds ipMonitor</a>: Affordable Network Monitoring for SMBs. Get turnkey network, server and application availability monitoring with SolarWinds ipMonitor v9.0. This easy-to-use, reliable solution for SMBs delivers out-of-the-box availability monitoring so you always know exactly what's up with Active Directory, DNS, Exchange, FTP, Web, IMAP, MS SQL Server, and SMTP. <a href="http://support.solarwinds.com/updates/New-Customer.cfm?ProdID=568&campaign=ipmon_DL_lockergnome&CMP=BAC-ipmonDL_lockergnome">Download your free trial today</a>. Or, try their <a href="http://www.solarwinds.com/products/freetools/">totally free tools</a>! And, through 2/29, save 20% when you purchase <a href="http://store.solarwinds.com/s.nl/sc.16/.f">ipMonitor 9.0</a>. chris@lockergnome.com (Chris Pirillo) Partner Mon, 25 Feb 2008 06:30:00 GMThttp://support.solarwinds.com/updates/New-Customer.cfm?ProdID=568&campaign=ipmon_DL_lockergnome&CMP=BAC-ipmonDL_lockergnome http://support.solarwinds.com/updates/New-Customer.cfm?ProdID=568&campaign=ipmon_DL_lockergnome&CMP=BAC-ipmonDL_lockergnome Get Your Own Web Site Starting at just $3.99/month, web hosting from <a href="http://www.godaddy.com/gdshop/default.asp?isc=cp2">GoDaddy</a> includes 99.9% uptime, 24/7 support and free access to GoDaddy Hosting Connection, THE place to install over 30 FREE applications sure to help you get the most from your hosting plan and Web site. Enter <a href="http://www.godaddy.com/gdshop/default.asp?isc=cp2">code CP2</a> at checkout, and save an additional 10% on any order. <p>Plus, as a friend of Chris Pirillo, enter code <a href="http://www.godaddy.com/gdshop/default.asp?isc=chris7">CHRIS7</a>, that's C-H-R-I-S and the number 7, when you check out, and save an additional 10% on any order. Get your piece of the internet at <a href="http://www.godaddy.com/gdshop/default.asp?isc=chris7">GoDaddy.com</a>.</p> chris@lockergnome.com (Chris Pirillo) Partner Mon, 25 Feb 2008 06:30:00 GMThttp://www.godaddy.com/gdshop/default.asp?isc=cp1 http://www.godaddy.com/gdshop/default.asp?isc=cp1 VMware and Parallels for Virtual Machines It doesn't matter if you're running on Windows or Mac OS X - every power user needs either <a href="http://send.onenetworkdirect.net/z/13766/rn_a32755/">Parallels</a> or <a href="http://send.onenetworkdirect.net/z/17081/rn_a32755/">VMware</a> (or both). There's never been an easier way to test software without destroying your primary operating system's stability. Think of how many times you wish you could press a 'reverse' button on your computer. Plus, there's no easier way to try new Linux distributions - see what all the fuss is about. Run Windows in OS X, run Linux in Windows, but the best way to do either is with <a href="http://send.onenetworkdirect.net/z/17081/rn_a32755/">VMware</a> and/or <a href="http://send.onenetworkdirect.net/z/13766/rn_a32755/">Parallels</a>. chris@lockergnome.com (Chris Pirillo) Partner Mon, 25 Feb 2008 06:30:00 GMThttp://chris.pirillo.com/2008/02/19/parallels-or-vmware/ http://chris.pirillo.com/2008/02/19/parallels-or-vmware/ Coupons for Online Shopping <p style="color: red">This feed is fueled by Lockergnome <a href="http://www.lockergnome.com/buy/">Online Shopping and Coupon Codes</a></p> <p> Before you shop next time, see if we have <a href="http://coupons.lockergnome.com/">a coupon</a> first. </p> chris@lockergnome.com (Chris Pirillo) Partner Sat, 12 Jul 2008 07:56:13 GMThttp://coupons.lockergnome.com/ http://coupons.lockergnome.com/