With all the talk of the new Miscrosoft commercials in Europe and the Pre wanting to co-exist with the iPhone, I can’t help but thinking about commercials in general. What’s your favorite technology-related commercial on television? You do remember what TV is, right? Do you love that annoying (yet catchy) Comcast song? Or are you more inclined to watch the Dell laptop commercials over and over? Let’s hear your thoughts!
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A recent green screen challenge that I put forth to the community was about Gnomedex attendance. The response was hugely, partly because the winning video was shown on Comcast’s local station here in Seattle. Yes – it appears on television! The winner also received a complimentary pass to Gnomedex itself.
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This week, I’m taking the Green Screen Challenge a step or two further than usual! Normally, I make a blog post, showcasing a few of my favorite entries. This time around, you can actually win a couple of very cool things!
Read more on Gnomedex Green Screen Challenge: Your Commercial Could be on TV!…
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When was the last time you gave your time to your community – volunteering for something? The last time I did something was at ComcastCares Day. It was a tent set up by Comcast, staffed by local social media folks. We were spreading the message of the power of social media specifically to non-profit organizations. We taught them how to use outlets such as Twitter and Facebook to get their message across.
Read more on How Do You Find Volunteer Opportunities in Your Community?…
Well, either this story will make you laugh or cringe (or both).
According to the Arizona Daily Star, Tucson-area cable TV broadcasted porn during the Super Bowl:
A short clip of a pornographic movie cut into a Comcast broadcast of the Super Bowl in homes in and around Tucson. Officials at Comcast confirmed that its signal was interrupted during the Super Bowl, but the company is still working to figure out how porn broke into its cable feed. Engineers at Comcast will be working throughout the night to determine what happened, said Kelle Maslyn, a Comcast spokeswoman.
Scott Westerman is on the ball. I met him via Twitter last year when I was having problems with my local Comcast connection. He responded to me right away, and has done so much to bring customer service into the social media realm. Witness this recent email response, as sent to one of my viewers who was asking about some of Comcast’s offerings:
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So I was sitting there in my chair, taking calls on the 888-PIRILLO line. Normally, the callers have a tech-related question to ask. I was shocked when this caller identified himself not only as a fan… but also as the guy who snapped pictures of a Comcast Tech sleeping on his couch!
Read more on Comcast Technician Falls Asleep: The Interview…
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So this telemarketer from Comcast called me the other night. He attempted to sell me their Triple Play package. He kept letting me know how much I needed their services… even though I already have them. Once it became apparent that the guy had no clue what their services actually ARE and what they DO… I decided to have fun with him.
Read more on Telemarketing: Comcast’s Traffic Shaping Feature…
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The Electronic Frontier Foundation (or EFF) has found Comcast guilty of traffic shaping. This is a practice where Comcast intentionally slows down your internet connection. The program they used to detect this shaping is an open-source application called WireShark. Apparently, Comcast feels that they need to interrupt some of their customer’s connections a bit if they think the customer may be using lets say BitTorrent to download perfectly legal Linux Distros. Or, maybe the customer is like me and sends tons of data up and down… legally and legitimately… in the course of business.
Stephanie (AKA Script) is also having issues with Comcast:
In reference to your Ustream video about Comcast. I too am an unfortunate Comcast subscriber. I was wondering are you using Comcast Home or Business service? The reason I am asking is that I have a feeling that those of us who use home service are going to be pretty much forced to buy the business service in order to maintain the downloading speeds that we are use to. It’s just a hunch but I have noticed an increasingly high number of Comcast business TV ads lately with the promise of 12Mbps download speed. I am curious about your take on this. Because I think the motivation behind flagging certain users is driven by some monetary gain not because they want to necessarily care about the spread of torrents.
You know, it just occurred to me: I don’t know a single person on this planet who likes Comcast. Seriously, there’s not an active OR inactive customer alive who could state anything other than dismay and general malaise for the bandwidth delivery juggernaut.
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Comcast has announced its new surveillance policy. Their storage practices regarding customer information closely follows the letter of the law. Anything you do online can be tracked by your internet provider, as mandated by law enforcement officials.
Tonight, after phoning up Comcast business support for the third time in five hours on the same issue, I came to blows with the CSR. The promised technician had not yet arrived, and I was getting more than impatient.
Comcast came out to install my business connection today (a day later than originally scheduled, might I add). The good news is that I have been getting better than anticipated download and upload speeds. The bad news is… the connection is flaky, the router is buggy, and I can’t use Skype on Windows or connect to IRC from any computer on the connection.
Read more on Comcast Business Internet: Bad Business Decision?…
Apparently, we’re going to be charged for Internet services we have not used for the better part of a month – all because we did not send you a statement in written form (according to your CSR, by phone, a few minutes ago).
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