Tag Archives: cell

How to Communicate With Others

When was the last time you actually made a phone call for no other reason than to simply talk to someone? How long ago was it that you sat down and wrote a letter to send through the postal service? These forms of communication were the way we connected with others for many MANY years, and they are apparently a dying art form these days. I admit that I haven’t done either of these things in far longer than I can really remember. There are just too many other ways for me to get ahold of someone, do business with them or reach out to make a connection.

Why would we send a hand-written missive and pay money for a stamp, only to have it arrive several days later – if at all? We can sign into our email program of choice, type out our thoughts and have the completed message show up in the other party’s inbox within seconds… for “free” (not counting the cost you already shell out for your Internet connection).

Even though most of us have cell plans which include unlimited calling (or at least during nights and weekends), it’s still easier to use other means of speaking with others. I’m sitting at my computer working most of the day, so it’s just simpler to click that button on Skype when I need to hear another person’s voice. Heck, I’ll admit it: I don’t much like having to voice chat anyway. If there is business communication to be done, I prefer handling it via email. This allows me to keep track of the prior portions of a conversation for future reference. It also lets me be in control of when I reply.

Using voice communication can actually be a burden. As I just mentioned, you have the burden of being “on” during every moment of a conversation. Your attention shouldn’t wander… you need to focus right then and there. If you’re buried in a project, having to stop and take calls can be a huge downer. With an email, you can put off your response until you have the time to dedicate to the person trying to get your attention.

How do you talk to others? I have a feeling that social networks will actually be near the top of the list for many of you out there, along with email and VOiP services.

A Letter from AT&T

Mike Maxwell, Vice President and General Manager for AT&T (Pacific Northwest & Alaska) took time out of his busy day to send me a nice form letter:

I am writing to thank you for choosing AT&T for your wireless service, and to update you on exciting plans we have to make your wireless experience even better.

You already know that AT&T covers 97% of all Americans. And as an AT&T customer, you have access to the nation’s fastest mobile broadband network; a mobile broadband network that allows you to talk and browse the web at the same time; and seamless access to over 20,000 AT&T Wi-Fi hotspots – more than any other U.S. wireless provider.

But you may not know the extent of our plans to improve your experience. In 2010 alone, we plan to invest between $18 and $19 billion in our wireless and wireline networks across the country. In fact, we’ve invested more in our networks over the last three years than any of our U.S. competitors. We’ve already upgraded our cell sites to enable faster mobile broadband speeds when paired with expanded backhaul, and we plan a similar upgrade at the end of the year that will enable even faster speeds.

We’re not stopping there. We are also adding thousands of new cell sites, expanding mobile broadband coverage to millions of customers, installing enhanced fiber backhaul, and increasing the capacity of our data network. Not only do these enhancements provide a better experience today, but they also enable a seamless migration to our next generation of mobile broadband – LTE.

What this means to you is simple: better coverage where it matters most, and fast access to information on the go.

Uh huh. All I want to know is when I can stop telling people I’m using an iPhone before it’s had the chance to end the call prematurely?