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http://live.pirillo.com/ – We don't know a single person on the entire planet that likes their service, and very few people who like their phones. Despite your displeasure with your cell phone company, canceling your service might be more unpleasant than staying with their service.

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Why do companies hate their users? No, seriously – there’s an enormous disconnect between marketing and business affairs across every single industry on the planet. Believe it or not, this isn’t a rant specifically about Microsoft or Apple.

Read more on I Heart Closed Systems…