Canon Printer Installation Problems

Aug 24, 2007 | One Comment

Chris | Live Tech Support | Video Help | Add to iTunes http://live.pirillo.com/ – Ponzi bought a new printer… and her face turned blue! Seriously, it did! Watch the video! Ponzi bought a new Cannon printer, and decided she could install the drivers herself, without my help. She talked until she was blue in the [...]

Windows Vista Loses Users

Aug 17, 2007 | 55 Comments

This is far from scientific, but I can tell you that there were an OVERWHELMING number of MacBooks at Gnomedex this year – including two of ours (one sponsored by Lijit and the other sponsored by Blue Sky Factory). As predicted many moons ago, Windows is bleeding influencers like never before… and the bad news [...]

Windows Vista and XP BSOD Problems

May 16, 2007 | 49 Comments

I’m seriously afraid of doing anything in Windows Vista anymore. This time, my gripes have nothing to do with user interface hiccups or random app usability snags. No, this house has been suffering through Blue Screens of Death for the past week. There’s seemingly no rhyme or reason to them… seemingly, not actually. This afternoon, [...]

The Wow Starts Now?

May 1, 2007 | 31 Comments

Wow. I’m not a masochist – I’m just waiting for Apple to blow me away. That day may come with Leopard, or it may come with the iPhone. I’m getting used to medicore experiences with mediocre software – and I’m getting used to waiting for my personal computer to catch up to my expectations. Even [...]