I posted this to my Yelp account, but since many of my readers aren’t following me there, I thought it’d be just as wise to cross-post the review on my blog. Yes, I was THAT dissatisfied with the Rock Bottom Brewery at 550 106th Ave NE in Bellevue, WA 98004
The food is “okay” if you’re looking to fill your stomach.
However, their service (if you could call it that) was extremely questionable. We arrived in the late evening, expecting they’d know about our small group – considering one of us had reached out to their banquet manager a week or so before. Everybody [there] was clueless.
No matter, when a couple of us we found an area upstairs in which to gather, our waitress (who, I later discovered, had been there ALL day) seemed to be put off by the fact that we’d be bringing 20 potential-tip-weilding customers her direction.
So, she took our drink order. When one of us asked for a blended margarita, the waitress’s EXACT response is: “We don’t have a blender here.” To this, my friend replied: “Yes, you do – I was here the other day, and I had one.” Caught in a mistruth, our waitress floundered: “We don’t have one upstairs.”
You’ve. Got. To. Be. Kidding. Me.
So, instead of just taking the order and making the journey downstairs to fulfill her customer’s order, the waitress initially communicated a would-be unquestionable “fact.”
Indeed, after a brief period of silence, my friend just suggested she (herself) would go downstairs and get one.
Now, I admit that the “Spicy Spinach Cheese Dip” dip was quite remarkable – but even that wasn’t enough to nudge me past a single-star review. I certainly hope management is trolling Yelp, and that they happened to catch my tweet out to 77,000 people when the waitress first pulled her stunt.
I did NOT stiff the waitress, mind you. I figured this review on Yelp was enough. I won’t be returning to Rock Bottom, because that’s apparently who they hire to wait tables.