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Sincerely Dianne Meighoo
Hey there Chris, I have another PC in my house that I use. My OS was
Win2000 and I wanted to upgrade my Easy CD Creator to
version 5.1 After I installed the upgraded version
and tried to reboot, I got a blue screen saying that
the file I tried to install was not installed
properly. Now, I can't even get to Win2000 to delete
the file or try to re-install. My computer cannot
boot up anymore. Can you please help?!
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One Comment
Anonymous
June 15th, 2002
at 9:30pm
Oh dear. It's a Roxio, the makers of EZCD, issue. The relevant Microsoft knowledge base article is:
Slow Boot or Error Messages in Windows 2000 After Installing Roxio Easy CD Creator 5.0 (Q298583)
I will save you some time though and just reproduce this:
CAUSE
The Easy CD Creator Take Two module is not compatible with Windows 2000.
RESOLUTION
To resolve this issue, please contact Roxio, or visit the Roxio Web site at:
http://www.roxio.com/en/support/ecdc/ecdc501s.html
There's an update to one of the modules of EZCD (Take Two) and some advice:
If you have already installed Easy CD Creator 5.0 and are experiencing problems after Re-booting, perform one the following:
If you have a removable media drives, insert a cartridge and follow the update instructions above.
If the system is hanging you may need to wait until Windows finally boot (may take up to 4 hours) then follow the update instructions above.
If you continue to have problems or have questions about these instructions, please contact Technical Support at (408) 934-7283 (In Europe, + 49 2405 4508-80 – if you have problems with rebooting your system please call in Europe + 49 2405 4508-9501).
Good luck! You might want to look at other CD programs such as Nero as they are more stable but perhaps not quite as simple as EZCD.