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Shutterfly Sucks?
Our good friend (and photographer extraordinaire) Jeffrey Luke sent this to me a few minutes ago:
I wanted to let you know something kind of cool about Shutterfly (I know, gasp!) I had mentioned to you that after uploading several very large JPEGs to their servers, I had a mini-catastrophe at my place and lost my largest hard drive. I told you I was thinking of writing to Shutterfly and asking if they would (a) let me download my JPEGS from their servers to my HD or (b) burn a disk with my photos and send it to me. Well, they won't let me download my JPEGs, but they do have a service ($9.99 + shipping) where they will burn a disk with all of the photos you want on it and send it to you. So, my major hard drive meltdown resulted in a recovery that is *much* less expensive than bringing the drive to a recovery place with fingers crossed and relatively easy (they send the disk with photos to me, I don't even have to pick it up). Thought you'd like to hear what I just learned after a brief e-mail exchange w/ Shutterfly.
Guess Shutterfly doesn't suck after all. Jeff did some sweet photos for us at Gnomedex – as did Kris.
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18 Comments
dejavu news
November 26th, 2007
at 5:55am
http://www.cozi.com Shutterfly Sucks? ~ Chris Pirillo I wanted to let you know something kind of cool about Shutterfly (I know, gasp!) I had mentioned to you that after uploading several very large JPEGs to …http://chris.pirillo.comShutterFly David is the music director for this event and ShutterFly will be performing Motown songs along with Dee Daniels and Jim Byrnes among many others. … http://shutterfly.ca Nickelodeon, Shutterfly Team on Kids
Testing World
May 16th, 2007
at 12:06am
The Ultimate Boot CDDigital Photo RecoveryMatthew Hull of Seagate on Perpendicular Data StorageAdsense LogsData Safety Tips for n00bzGuestbook Cache HackInternet Hard Drivelinks for 2007-02-13Zero CompressionShutterfly Sucks? [IMG]
BJ
December 25th, 2006
at 4:30am
fuck shutterfly. they hold your pics hostage for $40. you cannot download your full resolution images EVER. you have to buy a cd from them. the pics on the cd the more they charge. SHUTTERFLY IS BULLSHIT
BJ
December 25th, 2006
at 4:31am
F U C K Shutterfly
BJ
December 25th, 2006
at 4:32am
F_U_CK Shutterfly
blanchet
January 26th, 2007
at 4:07pm
Shutterfly is the best photo printing company. They are generous and customer focused company and there is no doubt about it. They offer a very competitive price and the quality are the best. Specially the customer representatives. they are all nice and you will not hesitate to ask them even the most stupid question in the world. For me, they are no.1 and I will recommendit to all my friends
Guy behind you
April 2nd, 2007
at 7:17am
Shutterfly is…… so……. slowwwwwwwwww. Trying to look at a slideshow is just maddening. Soooooo slowwwwwwww. You can click next to view the next pic and GOOD LUCK because it takes for.ev.er. I hate shutterfly. Never had this problem with Kodak, etc.
Sol Aréchiga
May 24th, 2007
at 1:34pm
I’m just getting started with Shutterfly. I didn’t know I won’t be able to download my own photos if I want to do so in the future. I want to have them organized, available and out of my computer, so any suggestions?
Thanks
Pat Viamontes
November 19th, 2007
at 12:59am
I have had nothing but the best service, quality and quick return on all of my photo prints and products. My enlargements have been incredible!
As far as not being able to download the enhanced photos to my computer…no problem, as I still have the originals. However, it is a great idea to have Shutterfly download them on a CD for me.
Alex
January 30th, 2008
at 3:09am
Ported my images from image station, HORRIBLE MISTAKE!!!!!!!!!! Stay away from this service. My HD Crashed and now I have to pay $50+ to get my pictures back. With imagestation I could get my HQ pictures back just buy downloading them (service available with most photo sharing sites. As far as their Customer service is concerned, the most I got out of them was tough luck, now pay us to get your pictures back. Their pricing for prints is barely competitive so I don’t know how they are still in business. Please take my advice and STAY AWAY FROM SHUTTERFLY!!!!!!!!!!!!!!!!!!!!!!
Aaron
February 2nd, 2008
at 9:31am
Shutterfly’s customer service is generous and customer focused? Bull. You obviously work for Shutterfly.
Their site is horribly written and a pain to navigate. Then, when you have a problem, their customer service is condescending.
I wrote to them and advised of a coding error. They kept trying to blame it on me. (I’ve professionally made web sites for 13 years now.)
Then, when I wrote to them telling them I’m tired of arguing and told them to cancel my account, partially because Wal*Mart has 9¢ 4×6 prints, they sent me a link of why I should stay a customer.
The link, you ask? HOW THEY DON’T PRICE MATCH! How is that going to keep me as a customer!? They’re obviously complete idiots.
Looking
November 30th, 2008
at 8:01am
If Shutterfly does not have free HiRes downloads, what other photo website would you recommend that does what Shutterfly does and more?
doom
December 4th, 2008
at 7:19am
Shutterfly’s “service” is for total noobs and morons who use their ISP’s email. If you are an AOL hockey mom – go ahead and use it – you can make some lovely albums. If you are anyone half decent with a computer (i.e. know how to make a new folder with a name other than “new folder,” for instance) – forget this crap and move on. It took me about 20 seconds of my life to realize that this site is crap; I can’t download photos from it and there is really no reason to waste your time signing up for such a mongoloid service. That’s 20 seconds I can’t get back. Ever. And i am sure I am going to keep getting little ‘presents’ from them in my spam email address inbox too.
doom
December 4th, 2008
at 7:22am
in the post above, the first asterisked invective is c_r_a_p and the second is s_h_i_t, just fyi. Very scatalogical.
HYM
January 15th, 2009
at 3:51am
Hmm, yes Shutterfly wont allow you to dnload pics, but I figured out a way to share your pics and upload original pics.
I upload pics on Shutterfly, especially album pics, which I dont want in full size, but would like to share with my friends and relatives. Then, I upload them to my GMail account using GSpace tool in theri original size, just as a backup.
To share my creative pics (landscapes, flowers, etc), I upload them too on my Gmail account but share on my Photoposts blog at full size resolution.
Subha
January 16th, 2009
at 1:07pm
OMG, this shutterfly will not let me download my photos. Never knew abt it and I shifted to it in a hurry from yahoo! Shutterfly sucks and now I have to spend to get my own phots downloaded to my computer.
chetto
March 5th, 2009
at 10:27am
Well,
If Shutterfly really suck then y are they still in the business? Where is Yahoo now? Yeah, they are charging people for downloading photos back but that’s business. Shutterfly is not running a charity inst. That’s what a wise comapany will do to maintain stability. Nothing is free in this world- wake up!!!!
Balthar
April 28th, 2009
at 12:09pm
There are many companies that manage to stay in business in spite of their pneumatic behavior. They simply require some advantage that keeps them in business. There’s always a market for cheap garbage. Controlling a government-enforced market has propped many a sucky business. In the case of Shutterfly, it is presenting two business faces. One — the moneymaker and one it seems to do competently — is photo processing from image files. The other — the one it does horrendously — is running a semi-social, semi-cloud site for sharing and storage of photo images.
No, chetto, they’re not running a charity. They’re hardly running their website. That part is excrement, but the profits from the photo processing both keep the whole scow afloat and convince management that they’re doing a good job at everything.
Speaking of waking up, dude, try the decaf and stop channeling Ayn Rand.