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Remote Tech Support Software

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This is a Sponsored Post written by me on behalf of GoToAssist. All opinions are 100% mine.

The age-old question has been wondering how many ways there are to support someone when they have a computer problem. If your career is built on helping people, especially software problems, you may want to look into GoToAssist. You can use GoToAssist on virtually any platform. There are many ways you can use to support your user, but you won’t find one that is faster – and easier – to get the job done, for both you and your customer.

Using GoToAssist Express is a matter of common sense, honestly. It allows you to quickly and easily connect to the other person. It works on all platforms, so you aren’t hindered when you’re taking on new clients. Best of all, GoToAssist Express is a very powerful little tool. Use it to install updates to client machines. Diagnose problems using the comprehensive reports that the software will give you. Save yourself a whole lot of time, headaches and money by using a piece of software that will pay for itself in a matter of days.

If you’re in to tech support, you’re just better off using GoToAssist. It will make your life a whole lot easier. You will be connected to your customer’s machine in a matter of moments, and can use the powerful diagnostics tools to pinpoint the issues quickly.

The bottom line is that if you’re looking for the best way to get things done, GoToAssist is the name of the game.

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5 Comments

Why would you pay for gotoassist when windows has had RDP built into it for years?

I support my entire families pc with RDP… for free :)

Need I say more, really?

If you are a commercial venture with lots of free cash to burn, try this…. Otherwise, like most of the Lockergnome audience, there are solid, viable, and often free alternatives. This commercial recommendation is disappointing.

Try TeamViewer, I have used it for remote support on XP, Vista and now Windows 7. Since it is for personal use, its is free. And unlike RDP it is a session that can be two way as well,

Indubitably, RDP, Log Me In and TeamViewer are all fine examples of Remote support software, why pay for something when you can get a similar service for free.

I pay when commercial product is better than free. I paid for Radmin that I use for connecting my home PC. RDP is far from being “brilliant”.

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