Refurbished Laptops
Curtis Miller RE: Refurbished Laptops:
From my experience as a system administrator dealing with 200+ leased laptops that eventually enter the resale market every 3 years, I'd strongly recommend AGAINST buying a refurbished used laptop computer unless you're buying it from a close personal friend or favorite relative. Our computers (all Dell) are used for up to 8 hours a day as the working tool of our field employees, so after 3 years of this kind of use these machines are not only way behind techology-wise but they've been really USED.
There's no way for a refurbishing company to test the LCD screens to determine their remaining life, and if your refurbished laptop screen goes out 6 months into your 1 year warranty you can kiss off getting a replacement screen which means adios laptop. There's also no way for a refurbisher to gauge how the chronic overheating of the internal components will have shortened the ultimate life of the computer, so once again you might have a motherboard failure 3 months into your 1 year warranty, but that motherboard may not be readily available. If the computer is an older model when you get it, the supply of replacement parts will have dwindled to almost none. If you're buying a relatively new refurbished machine (like a returned computer, or floor model or someone else's lemon), then repairs can be more readily made.
Maybe you'll be lucky and get a decent machine that will last a long time, but why not just buy a new low end machine for almost the same price instead of taking on a headache?
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12 Comments
oldlaptops
March 31st, 2006
at 9:47am
My experience and impression of refurbished laptops is quite different than that of Curtis. After ten years buying, selling and refurbishing laptops we find that the display rarely goes out. When we get the laptops we test each one and they must pass strict standards. Our techs have only work on laptops. We buy from companies, brokers, leasing companes, etc. The laptops come in all sorts of condition, from excellent to poor. When we sell them we rarely get them back. Our warranty is 90 days. If someone only needs a word processor or web machine or e-mail machine there is not need to spend $600 when a $300 or $400 laptop will work just fine. 20,000 laptop refurbished laptops buyers over ten years can't all be wrong!
oldlaptops
March 31st, 2006
at 9:48am
http://www.usedlaptops.com
Anonymous
April 4th, 2006
at 10:23pm
We have been buying refurbished laptops for our company almost every year for the past 6 years and have saved tons of money as opposed to buying new. I would disagree with your comments regarding the reliability of refurbished laptops. Last year we bought 20 IBM ThinkPad T30s for 579 each which IBM sold a year and a half ago, brand new, for 1799. We were able to equip all our sales members and spend a third of what we would usually have to spend brand new. Your comparison of used and new screens doesn't make sense. I personally bought a new T42p from IBM last year and 6 months into it the back light went out on the LCD. IBM ended up replacing the LCD. With the T30s that are older machines, none of the screens have gone out. Buying a used laptop is like buying a car that is 1 year old instead of a brand new one. You don't get hit with the huge depreciation that occurs initially…
Anonymous
April 5th, 2006
at 7:22pm
Refurbished laptops are a great thing. Of course you must make sure the company reconditioning it knows what they are doing, but rarely does a refurbished laptop get returned for malfunction. We have been selling refurbished laptops for several years now and we have less than 2% of them returned because of defect.
Anonymous
April 11th, 2006
at 3:56am
I would like to comment that refurbished computers would definately be my pick of choice when having to deside whether to buy new or refurbished. I sell laptops via my website, and as a store owner I know that refurbished doesnt mean “used”, often people are confused by the meaning of refurbished and choose not to buy refurbished merchandise bc they think in other words its used and basically has wear and tear and wont last long. Well this isn't the case, Refurbished means that the product has been sent back to the manufactor given the product was simply returned back to a store somewhere or maybe something happened with the product that the owner at the time caused, so it was sent back for that reason, either way before any of this products are ever released back for sell to anyone that are restored 100% back to they way the product was as if it was brand new again.
Now that I've explained a little more in detail what “refurbished” means I suggest if you plan on looking into purchasing a new notebook to take a look at our site, as we have some unbeatable deals on a lot of our products!
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PartsBJ
April 12th, 2006
at 11:00am
I disagree with your assessment of the used laptops being sold today. I have been selling used equipment such as laptops and computers for years. My company — Bob Johnson's Computer Stuff Inc. URL: http://www.bobjohnson.com even offers a Limited Lifetime warranty on all of our equipment that we sell. Our large customer base and repeat customers would also tend to disagree. I think you just need to understand that it depends on the company that you are dealing with. We take pride in our quality and what type of used laptops we resell.
Anonymous
April 12th, 2006
at 3:00pm
We have been refurbishing laptops for many years and you also have to take into consideration wether you are looking @ corporate quality or consumer quality. While Dell offers new notebooks starting @ $499 if you look closley their warranty is 90 day out the door on a brand new machine (this should tell you something). Inside these machines you get parts made by the lowest bidder. Batteries tend to go out in the first year for a replacement cost of about $100 and on top of that you typically get a very low MAh battery. If you are lucky another component wont fail in that first year. Consumer grade machines also have a smaller part manufacturing life so finding parts is more difficult where as a corporate grade laptop has much better parts availability which keeps the cost for repair down. Don't get me wrong I see your point when you say pricing for new machine can be attractive but you have to look at the whole picture. Corporate Grade machines are designed to last. To comment on your screen life expectancy. Most screens are fixable by replacing an inverter or backlight for about $25. And in many cases as simple as reseating a loose cable. I really hope your you take the time to weigh the good and the bad before you need to replace your next set of machines.
Greg
October 4th, 2006
at 3:29am
Well, I can’t agree with you.
If you buy refurbished laptop from respected remanufacturer you don’t have to worry about such issues. All those laptops are tested in details and all parts that are broken or are about to die in near future are replaced with new ones. Also, companies like IBM, Dell or HP sell refurbished notebooks themself – and I do trust in quality of in example IBM products.
Regards
Haru Cara
February 28th, 2007
at 5:47am
– . – !
Billy
September 16th, 2007
at 11:35am
I was skeptical with my first refurbished laptop (gateway MT8321), but it has worked perfectly. I will never buy new again. $1200 laptop for $550. Since refurbished laptops get full factory testing (new laptops do not) they are actually very reliable. My “new” computers run into more issues then my refurbs.
HSVBoI
May 4th, 2008
at 1:17am
i would think that getting a refurbished laptop would be better than a new laptop…because with the new laptop there might be a problem with them all the lime and you have to put up with it or something and the refurbished ones there might be a problem but when they get refurbished that problem would be fixed and i think a refurbished one would be more reliable as well…because it has been checked..and fixed if needed…
Thomson@ Cheap computer
February 7th, 2009
at 3:37am
Isn’t there a difference between a used and refurbished computer and i think you are talking about a used one.