Microsoft Office Windows Installer Problem
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http://live.pirillo.com/ – Poor Big John Midland. Every time he launches a Microsoft Office application the Windows Installer box comes up. Uninstalling and re-installing hasn’t helped the issue. Luckily, I have a very good idea what the problem is.
Most likely, a third party extension is causing this trouble. I asked John what version of Winows and Office he runs. He’s using Vista and Office 07. Both are still relatively new programs, and still have some bugs in them. He doesn’t recall installing anything new that would hook into Office. But that is probably the trouble here. I advised John to go through Microsoft Word and Outlook both to check active addins. Disable them one by one, and see if any of them fixes the problem. If not, then he needs to go through his programs, and uninstall or disable (one at a time again) any programs… such as Adobe Acrobat Professional… which tie into Office. I’d bet the farm that he will track down the problem through this method of madness.
John is a regular chatter on our >http://live.pirillo.com/ channel. If you’ve had this problem, and have suggestions for him, come by and talk with him!
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4 Comments
Paul
August 24th, 2007
at 12:36pm
Whenever anyone sees that installer box dialog, before they intall/reinstall any programs, a good idea is to try the Windows Installer Cleanup Utility, which removes a few files that the Installer doesn’t do. I did this when I had problems with Word and even NAV, and it did the job.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Doug Klippert
October 16th, 2008
at 11:56am
Still no real solution. The Windows Installer Support KB says:
“We recommend that you do not use this utility with 2007 Office system products.”
ZhenWei
October 29th, 2008
at 9:41am
I seriously need a solution for this problem. I am a college student that depend on MS office!
Legend73
January 23rd, 2009
at 2:57am
Use this link to fix this problem – http://support.microsoft.com/kb/928091
I had same issue and its not the “addins”, its the program trying to rereg because another version is installed on the machine, this solved it for me, hope this helps
To bypass the auto-registration for Word 2007, follow these steps:
Exit Word 2007.
Start Registry Editor.
In Windows Vista, click Start
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, type regedit in the Start Search box, and then press ENTER.
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If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
In Windows XP, click Start, click Run, type regedit in the Open box, and then click OK.
Locate and then click to select the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Options
After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
Type NoReReg, and then press ENTER.
Right-click NoReReg, and then click Modify.
In the Value data box, type 1, and then click OK.
On the File menu, click Exit to close Registry Editor.