Inbox (Steve Mays)
We're always quick to talk about poor service or support, so I'd like to be equally quick to report a wonderful experience. Based on your recommendation, I purchased a copy of Radio from Userland Software. Total impulse buy. I'd been playing with Blogger and when I saw that you liked Radio, I bought it.
Fact is, I really didn't need the program and had a little problem getting going and wound up emailing the company for some help. Which I quickly got. In my first email to the company I mentioned that mine was a poorly thought out impulse buy and it would be great if I could “back up” on the purchase, never expecting the company to go along. Today I got a very nice email from Robert Scoble, refunding my purchase. I immediately sent along my thanks and –in his reply– got an invite to [Gnomedex] 02! Just a nice way to end the day. You can't go wrong dealing with the Lockergnome community.
Use Optimize 3.0 to clear out your registry, and get rid of pesky errors that can threaten the stability of your machine. It's also easy to use to kill off unneeded processes that may be hogging up your memory - and will help speed up your boot times.
2 Comments
smays.com
November 9th, 2009
at 11:54pm
I think I knew that Robert Scoble once worked with/for Dave Winer at Userland Software, but completely forgot writing this “thank you” to Chris Pirillo
Anonymous
February 6th, 2002
at 9:34pm
That settles it. I'm going to Gnomedex! :)