How to Make my Desktop, Laptop or Game PC not Suck
Tonight at some point, I’m opening up the Gaboogie to talk with anybody and everybody about what the PC manufacturers are doing wrong. I’m talking about personal computers, be they running Windows, OS X, or any flavor of Linux.
Preliminary talking points have already started streaming from our live chat room:
- “Lower prices should be #1″
- “Power management in laptops is horrible”
- “Better durability for portable hardware”
- “They don’t fix hardware failures”
- “Warranties shouldn’t be voided when opening the case”
- “Loading crapware on your PC”
- “Tech support in India”
- “Getting driver updates”
- “Poor Linux support”
- “They suck at configuration choices”
- “They’re all trendy: following one another in design and features, and NOBODY is original in what they offer.”
- “They don’t give you an actual OS disk, they give you a ‘restore’ disk”
- “They suck at saying Vista Compatible. I have a laptop supposedly vista compatible. NOTHING ON the laptop would work in Vista.”
- “Custom made parts can’t be replaced except via the OEM.”
- “Overheating machines.”
- “When you call in and ask for a new serial number for xp. They didn’t believe me that I was legit and won’t give me a new key.”
- “Inflated hardware prices.”
- “Tech support agents don’t have proper training.”
- “Turn around time on orders is HORRIBLE at some places. Taking upwards of 4-6 weeks just to configure and ship the machine.”
- “Their upsells (routers, cables, etc.) cost WAY TOO MUCH.”
- “OEM manufacturers buying the best custom boutique PC makers and turning their products into OEM clones.”
So, what about you? Where do you think computer OEMs are messing up?
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6 Comments
Lockergnome - Your Top Technology Information Resource!
May 17th, 2007
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May 13th, 2007
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May 12th, 2007
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Windows Fanatics
May 18th, 2007
at 7:39pm
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Chris Pirillo
May 12th, 2007
at 6:37am
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Beno
May 14th, 2007
at 8:41pm
I agree I think one of the worst things on OEM is the under achievement in Tech Support, not to mention the fact that on some OEM distributors if you use a third party tech support person and that company finds out that you used third party tech support and did something to your machine based on that your warranty is void. I actually did that when I changed memory out of my old HP, that a third party vendor sold me because I was having trouble with my old memory. When I told HP about it because I needed tech support later. I was told by HP that I was void on my warranty because I changed the hardware.