Facebook Used by Debt Collectors

Facebook is the perfect place for a debt collector to find you. Several collection agencies are now using the site to contact not only their target… they are “harassing” friends, family and business connections, as well. Many of these agencies even have a policy in place for how their employees should handle themselves when contacting debtors on Facebook.

Why is this such a perfect way to contact people? Let’s face it: most people who are late on payments and have their accounts turned over to collection agencies don’t bother to speak with those companies or work out arrangements. They simply ignore the calls and letters. Quite often, they have even moved without leaving a forwarding address. What better place to find them than on their social media account? No money is spent hiring a private detective to locate them. An employee can simply leave them a message on their Wall or send one through their Inbox.

Where does one draw the line, though? Is it morally acceptable for these places to leave a message on someone else’s Wall? Facebook told The Atlantic today that debt collectors using their service may be violating their rules. Facebook is clearly signaling that they are taking this novel debt-collecting methodology seriously by encouraging users to tighten up their security and reporting any instances of having their privacy violated by a company such as this.

What do you think? It is “right” for a debt collection agency to track someone down on Facebook or even Twitter? Is it okay for them to post to “friends” of these people, simply because they owe money to a company or person? What are your thoughts?

6 thoughts on “Facebook Used by Debt Collectors”

  1. Here in Brazil this is illegal…

    You can sue the collection agency and earn a good money, so, please, charge me via Facebook! :P

  2. What’s the difference between debt collectors accessing public information and prospective employers checking out new applicants by accessing photos, interviewing friends, etc.,

  3. According to law, these scunners aren’t supposed to contact friends and relatives (my son looked up the actual legislation) but you know for a fact they do – obnoxiously. So, contact ‘friends’ on facebook amounts, legally (IMHO) to the same rotten thing.

  4. If your going to be a deadbeat and not take care of your financial obligations, you get what you deserve.

    If you have a Facebook account and put your life online for everyone to see, then again, you get what you deserve…

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