Kudos to SiliconValley.com's Peter Delevett for exposing the world's tenth ring wraith, Michael Dell. For those who didn't know, Michael recently came in posession of the ring. “One Ring to rule them all. One Ring to find them. One Ring to sell them all And with lousy customer service bind them.” I, too, was pushed to purchase an Inspiron 8100, after experiencing countless headaches with every other laptop manufacturer. If it wasn't Toshiba's non-functional Web site, it was Hewlett-Packard's lackadaisical sales staff. My confirmation has been FAXed in, so I should be receiving the unit any day now. A day that shall live… in infamy.