For the record, and let me explain: Dell is a Direct Shipper, because of this, You order from Dell the System is registered to you when it is scanned to be shipped. As to the above these systems when shipped are registered to which ever of these Retailers they are shipped to, and the 1 Year warranty clock starts ticking down on that day. Therefore if you do purchase one lets say from Wal-Mart/Sams Club and within 2 months you must call tech support, the service tag on that unit identifies the retailer is the registered owner, and you will have to pay for the support, or get none at all. These units are Discontinued, Over stocked units, and for Wal-Mart/Sams Clubs, they are returned refubrished units. I used to work for Dell and know the of the direct shipping issue (no they haven’t changed or updated their Shipping software. Dell is by selling and working with these companies defrauding the consumer, and these companies have been notified. And must take steps to make Dell change, or STOP selling their systems, as in doing so they also are defrauding the consumer. Example: Computers shipped to Sams Clubs, sets in whse 6months before shipped to store, sets in store another 3 mos. before being sold thats 9 months the 1 yr warranty clock has been ticking down. You have purchased this unit, and 3 months later need tech support so you call dell, only to learn you are not the registered owner, It is Registered to Sams Club, and that the warranty expires in 30days. Concensius, DELL and Sams Club/Wal-Mart/Best Buy/Etc., ETC., have shafted you.

Also, before you start to think about working for them, you should know that they lie in the interviews and tell you that they will rarely make you work over-time and rarely make you work weekends. They will get you excited about the great benefits they offer, but never allow you a schedule that permits you to take advantage of them. They will also decide on a whim to deny your already approved vacation, and have been known to require overtime to be worked on less than a 24 hour notice. Sound like a fabulous career?

And if that’s not enough, they will promote the sales people in consumer sales based on the amount of revenue they can sell – regardless of what ethics they abandon to do so, and they have a tendency to promote some of the sluttier looking women to sales-manager positions after they have sex with the right people. YES. I am not kidding. You should hear some of the stories going on in that place!

Now of course, there are exceptions to every rule, and there are a few rare exceptions of employees that work at dell that are worth their weight in gold as far as their ethics and general goodness goes, but unfortunately they are the minority working for Dell.

I would also be aware of the fact that you don’t have to deal with Dell directly anymore to get a computer. You can go to Best Buy or Staples, or even Wal-Mart now and get a Dell computer. The higher end systems tend to be at Best Buy and the better printers tend to be at Staples. So, it is wisest if you avoid calling Dell at all. Plus, I don’t think it would be a big surprise if in the next few years consumer sales at Dell went away all together (esp. with all the lawsuits they are dealing with) or if they at least dissolve their consumer sales department into a much MUCH smaller division than what it is today.

If you’re an investor…, be smart, invest in HP or APPLE!

Damage Resulting
Lets see consequences, hours of my time on the phone completely furious, at being stole from, NSF fees in my checking account due to the fact that I had already bought another system, a frustration that they had no problem taking the money out but now it seems to be a problem putting it back in. How do you describe FURY at being stolen from and it seems they can do it legally.