Customer Service Conversations, II

Okay, Gnomedex registration is open – and I know we're opening ourselves up to a flurry of feedback by doing so. Given that the price is somewhat higher than in years past, we're also offering you more – for much less than other conferences would. Remember, the venue only has space for 300 registrants this year. “So, why didn't you choose a different venue, Chris?”
The reasons are manyfold: because we didn't want to chance the Wi-Fi sucking, because we've had horrible experiences with hotel management in the past, because that's just what it costs us to do, because we lost money with Gnomedex last year (but had an AWESOME time with it), because it's not cost-effective to do Gnomedex any other way this time around, because… a couple of close friends (and past Gnomedexers) poo-pooed the idea of splitting the audience and teleconferencing mainstage events to another room of 200 at the same location. We're aiming to make this year's event a great one for those of you who come. To do that, we have to make certain sacrifices and decisions that aren't universally “awesome.”
But what attendees get is certainly awesome:

• A Three-day, full access pass
• All breakfast, lunch, snacks, beverages
• Unlimited Wi-Fi, professionally managed
• Their own electrical outlet for power
• Seating in the main hall
• The official Gnomedex 5.0 t-shirt
• A single-track conference with quality content
• Business networking opportunities
• Truly, so much more

FWIW, some of the best parts of Gnomedex happen in the hallways.

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