Comments on: Cingular BlackJack Phone Problems

By: Enamudu Victor

Enamudu Victor — Sat, 18 Oct 2008 14:55:08 +0000

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By: emma

emma — Mon, 07 Apr 2008 21:31:59 +0000

i have been using the black jack-i607 for some time but i just woke up on day only to find out that the phone is off and can’t be charged,
When i insect the charger the screen flicks as if it is charging and stops
so i need some help from u guys

By: Tom

Tom — Thu, 24 Jan 2008 22:38:47 +0000

I got a Blackjack where I work right after Christmas. I have had nothing but problems with the gps feature. the first time it worked great. then i went out of town and when i plugged the address in an got on a busy freeway, excuse me tollway, i had the map but no voice. i had to drive the entire way holding the phone in one hand and steering with the other. if i was an ambulance chasing attorney, i would have crashed my car and gone to court. i jacked with this phone for the past month and finally left it at the att store for them to figure out if it was me. when i returned, they told me they were told the gps feature doesn’t always work with that phone and offered to swap it out with an older blackberry. i told them fine after all the only three things i use is the phone, gps, email. makes no sense to have a gps that doesn’t work. has anyone else had issues with their gps?

By: Sharfire

Sharfire — Sun, 13 Jan 2008 21:00:54 +0000

I have had my Blackjack since it came out and don’t have very many complaints other than the battery life is short. I am a technophile and am always looking and buying the latest gadgets. I have purchased every type Ipod ever made except the Iphone which I don’t need since I have the Blackjack and the Itouch. The Blackjack has done everything I bought it for and I am quite pleased with it. I travel to Mexico on occasion and I simply add the international to my account when I go and cancel when I get home. (saves me money) I like being able to search the internet from my Blackjack. My Itouch is faster though when surfing the internat but I can not check my email through AOL with the Itouch which sucks. I recently purchased a NokiaN800 and it is great for internet surfing and a few other things also. I also purchased a Kindle which I love because it gives me a chance to read books that I probably would never get to the store to buy. I can download them from home and the Kindle works off the same system as the cell phone so you don’t have to have internet access to download. It’s also very easy to read and lightweight and battery life is decent. Between the Blackjack, Itouch and Kindle all of my entertainment and communications necessities are covered. Did I say I’ve spent a fortune?

By: Bill Hendrickson

Bill Hendrickson — Wed, 17 Oct 2007 07:44:25 +0000

My BlackJack is awful. I wish I’d never bought it. AT&T warranty has sent me two supplemental units thus far to make up for the first handset which had chronic email and web browser issues and the second which just died out right. With the second replacement unit having the same email problems I spent an exhausting 45 minutes on hold to various departments only to be offered a pathetic AT&T 3125 handset as an alternate. I hate AT&T and am cancelling my account as soon as possible. Do not buy the BlackJack and avoid AT&T at all costs.

By: Johnny

Johnny — Wed, 03 Oct 2007 00:26:50 +0000

I purchased and AT&T BlackJack from Tiger Direct. It came with USB cable and wall charger, regular battery and extended battery with charger. I’ve only had two problems with it. ME! After transfering my contacts to the phone I was editing them and it locked up. Something I did, or not doesn’t matter; my bad. Then about 2 weeks later (today) I was trying to get it to connect to either my Motorola H3, H300, H350 and a Logitec Bluetooth Stereo Headset. It locked up searching for them and I had to remove the battery to get get it to turn off. After getting the battery back in it and turning it on it picked up the blue tooth H3 and has been working all day with it. In and out of cell tower range. So if you put garbage in you can only expect garbage out.

I do emphasize with you Chris but having had a cell phone on my belt for over 14 years and carrying bricks 10 years before that, I never go anywhere without a wall charger. I have one for my car and one for the ac outlet anywhere I go. Samething with the other cell phone I am carrying, I admit I look like a cyborg with blue tooth on each ear and a ring of cellphone and beepers around my waist but what’s a tech support guy to do. Be there for your clients is the moral of my tale.

By: aycan

aycan — Wed, 22 Aug 2007 05:28:05 +0000

whoever was saying they have the blackjack for verizon is a complete and total idiot.
there is no blackjack for verizon.
currently, the only device branded “blackjack” is the samsung i600, for cingular and operating on the gsm band. verizon uses cdma.
if the poster was referring to the samsung i760 for verizon (somewhat similar to the blackjack), they must be a time traveller, since the phone doesn’t come out until 2nd quarter of 2007.
maybe the poster can explain the secret of time travel to us? :)

By: Todd Schuett

Todd Schuett — Wed, 16 May 2007 00:58:24 +0000

I had the same situation on a Malaysia/Singapore trip. I just use the phone for quick handheld data access out of the country, but it really sucked and Cingular didn’t understand that it wouldn’t charge by usb if not somewhat alive. that is poor.

By: Baytovn

Baytovn — Tue, 15 May 2007 05:32:22 +0000

Hi Guys,
I agree that we should not have this kind of problem obtaining a piece of equipment that reliably meets our needs. I’m currently usings an un-locked Motorola MPX220 Smart Phone and I switched only because I tired of carrying both a pocket PC AND a cell phone. I had to add a bunch of software to the phone so that I could use some of the Microsoft programs (Word, Excel) and not just view the documents. Also there are tons of decent software solutions for documenting travel and expenses that work great. I carry an extra battery with me, just in case, but I can charge either while syncing, in my car (not a USB), or OEM charger directly to an outlet. Until I see something MUCH better, I’m sticking. Also, I really like clamshell style even though it is clunkier than, say the Razr – it does pack lots more phone into it. I do not subscribe for additional data connections, just regular cell service through Cingular, and usually get on through Pocket MSN.

By: Brandon Paddock

Brandon Paddock — Mon, 30 Apr 2007 22:29:02 +0000

Oh, to be clear – Bluetooth between Vista and the Blackjack works great for ActiveSync, file transfers, etc. It just won’t do it for internet sharing. Hope that the WM6 upgrade fixes that one, even though I wouldn’t use it anyway since it just kills the battery.

Oh yeah, and one last thing… Do you have the AT&T branded firmware? If not, you should upgrade it. It fixes some battery life issues.

By: Brandon Paddock

Brandon Paddock — Mon, 30 Apr 2007 22:26:36 +0000

If the battery completely dies, it can’t be charged over USB and has to be plugged into the wall. It sucks, and it’s one of my major gripes with the phone.

That said, it hasn’t actually been a problem for me. For one, they give you two batteries with the phone. The spare is in my laptop bag in case of emergency, and the wall-socket power cord is there as well.

I charge it every night, and very rarely does the power bar even drop below full.

Setting it up to work as a modem in Vista is pretty easy over a USB cable. Bluetooth doesn’t work between the Blackjack and Vista for some reason, don’t know why, it just doesn’t.

To make it work over USB, *leave it set on ActiveSync mode* and run the application called “Internet Sharing” from the \Windows\ folder of the device. Stupidly, Cingular removes it from the Start menu, so you need to find it with the File Explorer and add it to the start menu yourself.

Once you do that, though, it’s very simple. Just plug it in to the USB port, and run that program. It will charge AND work as a modem. Actually, it’s detected directly as a NIC – which is pretty darn cool. The speed with the 3G network is really amazing, too.

By: Kevin Carter

Kevin Carter — Fri, 27 Apr 2007 01:24:43 +0000

The iPhone is going to rescue us from this living hell. :)

By: Aryeh Goretsky

Aryeh Goretsky — Wed, 25 Apr 2007 06:24:09 +0000

Hello,

Have you considered getting a RIM BlackBerry or perhaps one of HTC’s smart phones with the sliding keyboard? I carry both a BlackBerry 8700c and a Cingular (HTC) 8525 and they both seem to work quite well for their respective functions.

One thing to be aware of about the 8525 is that it does not use a standard 2.5mm connector for wired audio but has additional pins on a modified USB Mini-B connector for the audio path–this does not interfere with use of the port, though, and they do provide a dongle with a more conventional audio jack and a regular mini-B connector on it. This is probably a non-issue if you are using a Bluetooth headset, though.

Regards,

Aryeh Goretsky

By: Jim Amaroso

Jim Amaroso — Tue, 24 Apr 2007 20:48:42 +0000

I am on my 3rd Blackjack. It has been a nightmare trying to get one to work consistently. Between hanging up (the famous hourglass) and locking up, it’s a wonder I ever get any mail or calls. Its ONLY saving grace is that it’s the perfect size. Luckilly it’s still under warranty so I continue to send them back for replacements. As soon as the warranty is over I’m bolting.

By: Kamil

Kamil — Mon, 23 Apr 2007 18:02:06 +0000

And it charges with mini USB connected to computer only !!!