Comments on: Canceling MSN Direct is a PITA http://chris.pirillo.com/canceling-msn-direct-is-a-pita/ News and Reviews! Geek, Internet Entrepreneur, Hardware Addict, Software Junkie, Book Author, Once TV Show Host, Technology Enthusiast, Shameless Self-Promoter, Tech Conference Coordinator, Early Adopter, Idea Evangelist, Tech Support Blogger, Bootstrapper, Media Personality, Technology Consultant, Thicker Quicker Picker Upper. Mon, 23 Nov 2009 01:37:17 -0800 http://wordpress.org/?v=2.8.5 hourly 1 By: Chadhttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-582344 Chad Fri, 25 Jan 2008 21:36:15 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-582344 Here is the actual number for MSN Direct - 866-658-7032I asked if the website would be fixed, they basically laughed at me. Here is the actual number for MSN Direct – 866-658-7032

I asked if the website would be fixed, they basically laughed at me.

]]> By: Danihttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-579396 Dani Thu, 17 Jan 2008 03:15:40 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-579396 It's called stealing. I don't have ANY services with MSN but the people that had my phone number before me did. They disconnected their phone over 1 year ago and the first bill I got from Qwest (another customer service horror story) had an MSN charge on it. I called; I spent 1 hour on hold, Qwest removed the charge but there's another one this month. I'm pretty sure they don't actually think that after 16 months of no phone service they are entitled to charge the phone number without checking with the people who have that phone number. They are scamming money from people that don't check their bill closely enough to notice. Greedy cretins. It’s called stealing. I don’t have ANY services with MSN but the people that had my phone number before me did. They disconnected their phone over 1 year ago and the first bill I got from Qwest (another customer service horror story) had an MSN charge on it. I called; I spent 1 hour on hold, Qwest removed the charge but there’s another one this month. I’m pretty sure they don’t actually think that after 16 months of no phone service they are entitled to charge the phone number without checking with the people who have that phone number. They are scamming money from people that don’t check their bill closely enough to notice. Greedy cretins.

]]> By: Dave Greimanhttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-530286 Dave Greiman Thu, 06 Sep 2007 15:02:20 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-530286 Did you eventually get it canceled? If so, how? Did you eventually get it canceled? If so, how?

]]> By: Anonymoushttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-207291 Anonymous Tue, 20 Feb 2007 22:44:59 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-207291 it's called customer retention it’s called customer retention

]]> By: Justen Durrhttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-38419 Justen Durr Sat, 09 Sep 2006 22:02:14 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-38419 Thank you sooooooo much for that phone number! I was soo LOST on the microsoft web site that i wanted to scream! I too have a SpotWatch and it would have been a great product if they just put a little more into it. but that is a different story! Take care! Justen Durr Thank you sooooooo much for that phone number! I was soo LOST on the microsoft web site that i wanted to scream! I too have a SpotWatch and it would have been a great product if they just put a little more into it. but that is a different story! Take care!
Justen Durr

]]> By: Anonymoushttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-19419 Anonymous Fri, 28 Apr 2006 23:16:59 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-19419 To quote Microsoft: Your call is very important to us, PLEASE HOLD. ----------------- Padfiles.net: <a href="http://www.padfiles.net" rel="nofollow">http://www.padfiles.net</a> Chatrobot.net: <a href="http://www.chatrobot.net" rel="nofollow">http://www.chatrobot.net</a> ----------------- To quote Microsoft: Your call is very important to us, PLEASE HOLD.
—————–
Padfiles.net: http://www.padfiles.net
Chatrobot.net: http://www.chatrobot.net
—————–

]]> By: Anonymoushttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-19418 Anonymous Fri, 28 Apr 2006 22:32:37 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-19418 Chris they are trying to keep you as a customer. If it is as easy as a cancel button you may just do it. If you have to call to cancel you may procrastinate and you stay an MSN Direct user. Less Churn. Chris they are trying to keep you as a customer. If it is as easy as a cancel button you may just do it. If you have to call to cancel you may procrastinate and you stay an MSN Direct user. Less Churn.

]]> By: Anonymoushttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-19417 Anonymous Thu, 27 Apr 2006 23:11:26 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-19417 This sounds like a prime candidate for <a href="http://www.thisisbroken.com/" rel="nofollow">This is Broken</a>. This sounds like a prime candidate for This is Broken.

]]> By: Anonymoushttp://chris.pirillo.com/canceling-msn-direct-is-a-pita/comment-page-1/#comment-19416 Anonymous Thu, 27 Apr 2006 22:48:43 +0000 http://chris.pirillo.com/2006/04/27/canceling-msn-direct-is-a-pita/#comment-19416 Hah, I envy you. Here in Mexico that's standard practice. Well, actually not. That would be for companies on the "edge". The standard practice is to ask you to fax some documents, and *then*, make a call (or dozens actually)... Good luck. Hah, I envy you. Here in Mexico that's standard practice. Well, actually not. That would be for companies on the “edge”. The standard practice is to ask you to fax some documents, and *then*, make a call (or dozens actually)…
Good luck.

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