Canceling MSN Direct is a PITA

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Turns out, my MSN Direct account is set to autorenew itself unless I cancel the account (which I hardly used, admittedly). Here's the irony: “If you would like to cancel or discuss your account, please contact MSN Customer Support at the number listed below for your subscription type – For all other services, such as Hotmail Plus, Outlook Live, MSN Radio, etc, please call: (866) 672-4551.”
First, there is NO PHONE NUMBER LISTED BELOW. Second, why do I have to call someone to get this done? WTF? Is this 1983 or something? Did someone forget to program the “Cancel” module. Be forewarned, when you sign up for certain Microsoft services, you may have to make a phone call at some point in the future – introducing operator error and trackability nightmares. I thought we were beyond this, folks?