Comments on: Appriver Review: Ack-river!

By: Transperoman

Transperoman — Thu, 12 May 2011 04:49:00 +0000

Looks like the someone is selling ads on this review from years ago. How about a fresh review Chris?

By: Michael

Michael — Thu, 10 Feb 2011 03:48:02 +0000

I signed up for their free trial and found they charge extra for outgoing e-mail service. I asked them how to get around spam filters if it didn’t go through their servers. They told me I would have to pay extra for outgoing services. I asked about the spf records, but they couldn’t that right either. Google, Yahoo, and Hotmail block e-mails from AppRiver unless you pay for their outgoing service.

By: Leano Smeano

Leano Smeano — Wed, 08 Dec 2010 02:15:55 +0000

Ok, I “ALSO” used to work at Appriver. Believe me I know more than you can imagine. They are slaves to Rackspace.. Rackspace Email and Apps division is kicking the shit out of Appriver. Number one; Rackspace used Appriver for their Exchange 2003 hosting. Made sense at the time. Appriver is already Rackspace’s biggest customer, so lets let Appriver lease more servers to provide us our own email system. Well that worked for a while. Eventually Rackspace decided to go on their own.., thus the Email and Apps division (founded from Mailtrust) was born. Rackspace didn’t trust Appriver anymore, and didn’t want their hand in any of the internal communications. Done and Done. Go Rackspace and keep taking Appriver’s money; as you are really running the show!!

Leano Smeano

By: Jimmy James

Jimmy James — Fri, 26 Nov 2010 09:00:32 +0000

Spam filtering/e-mail service with AppRiver cost my small company at least $700/yr. Google Apps was about 1/2 the cost, (much)faster, and they never lost any of my e-mails.

To make things worse, one of the techs on the phone told me that they were moving their offices to India next year (ugh).

By: Fred

Fred — Mon, 11 Oct 2010 20:24:32 +0000

Google Apps is the way to go if you don’t want to run your mail server (and is a fraction the cost of Hosted Exchange). I don’t know too much about GoDaddy, but it’s probably not much cheaper than AppRiver.

By: Dan

Dan — Mon, 04 Oct 2010 15:14:15 +0000

We have used Rackspace/AppRiver for a couple years now and have had a lot of issues. As others have mentioned, the mail delay is the biggest issue. And that 30 minute afternoon delay is not an exaggeration. We are migrating over to someone else now.

By: Mike Hicks

Mike Hicks — Thu, 09 Sep 2010 16:35:20 +0000

They have raised the rates on their e-mail service – again. It’s not worth the money. Get your own spam filtering solution or use GoDaddy. AppRiver sucks.

By: Mary Williams

Mary Williams — Fri, 03 Sep 2010 16:55:47 +0000

We used AppRiver for 2 years – they were okay, but charge *way* too much. You can get the same service they provide for 1/10th the cost from GoDaddy. Google is about to start offering the same thing for probably even less money than GoDaddy charges.

AppRiver is behind the times at this point. People aren’t going to pay $500+ /yr for crappy spam filtering and exchange hosting anymore.

By: Jerome

Jerome — Fri, 18 Jun 2010 16:39:11 +0000

Whatever,

I made up some totally bogus addresses – basically honeypots and added them to my AppRiver whitelist. Within days, I started receiving spam at them!!! So, it might not be AppRiver, – but someone at AppRiver that is rotten.

By: IT Project Manager

IT Project Manager — Wed, 02 Jun 2010 21:04:37 +0000

This site is a freaking joke. I googled AppRiver and eventually got this post. All I am reading is people that are claiming they worked there or got fired or had a bad experience or they have been President of the United States. Crazyness!!! What a stupid website. My IT consultant firm has around 200 small to large size clients and we provide hosting for them. We have used several server farms and finally ended at Rackspace. They give you exactly what you pay for. We use AppRiver for filtering and some hosted exchange. They have been BY FAR better to us than any other vendor. We have used both of these vendors for over five years now and never ran into an issue that has caused us or the client issues. With that all said what a great review haha!

By: IT Tech

IT Tech — Sat, 22 May 2010 21:30:20 +0000

Look, I actually work for AppRiver and I posted the above comment. I’m sorry if I misled anyone. They fired me yesterday. The real truth is that you can basically get what AppRiver provides for a fraction of the cost with providers such as GoDaddy.

By: Brian Dunning

Brian Dunning — Sun, 16 May 2010 16:17:31 +0000

So, “AppRiver staffers”, what Josh said was true then? That’s pretty pathetic. I’m taking my business elsewhere.

By: Jim

Jim — Fri, 14 May 2010 16:45:32 +0000

In the afternoons, e-mail delays are up to 30 minutes! It also seems that only one or two technicians there have any clue what is going on. Everything has went to crap since last year and I’m moving on to someone else. Ack-River is right…

By: Al B

Al B — Tue, 24 Feb 2009 15:21:56 +0000

Have to say Amanda’s post does not fit our experience at all.

We’ve been using AppRiver for hosted Exchange with Shoreline spam filtering for around 2 years. Always been very impressed with service, support, pricing and features, including BlackBerry. Love the absence of mailbox storage caps (the only cap is technical, though Excchange must have limits somewhere, i.e. smaller is always faster/better with Exchange/Outlook, but I’ve been up to 4GB/5GB on several occasions). Servers and management console have both seen upgrades since we’ve been there. Support is prompt and generally excellent and they don’t condescend when asked obvious stuff. Easy enough to try for yourself as no contract lock in (always a good sign imo).

Shoreline anti-spam might not be particularly intuitive, but it does the job and I wasn’t any more impressed in the past by Postini or MX Logic — again both good/fine but not obviously better for a smaller business.

I’ve used other, pricier Exchange hosts (and respectable Linux guys) and AppRiver is definitely the best I’ve tried. Only alternative I would currently consider is Google Apps premium.

Had no idea there is a Rackspace link for AppRiver, but for me that’s another vote of confidence as Rackspace have the Rolls-Royce reputation (and cost — we chose NOT to use them for email in part for that reason!).

Sadly, no commercial or other link other than a satisfied customer. Not even in the US!

By: Josh Shullenburg

Josh Shullenburg — Tue, 20 Jan 2009 22:06:04 +0000

There is always google cache….

http://74.125.113.132/search?q=cache:Nyz4mkWrR8kJ:chris.pirillo.com/live/+&hl=en&ct=clnk&cd=2&gl=us&client=firefox-a