Comments on: Alaska Airlines

By: Aaron

Aaron — Sun, 25 Oct 2009 19:06:54 +0000

Yes Barb, I completely agree safety is the issue and this is why I refuse to fly the dirt bag company called Alaska Airlines. Do you all recall the AS flight 261 where all passengers were killed. They had to be identified by the following indicators were used to identify crash victims:

* Fingerprints
* Dental records
* Tattoos
* Personal items
* Anthropology examinations

Yes the impact they had from the 31000 foot plumet to the ocean floor tends to transform your body. Alaska Airlines was at fault. Funny the NTSB boardman wrote this: NTSB board member John J. Goglia’s statement for the final report, which was concurred with by all three other board members,[10] he wrote:

“This is a maintenance accident. Alaska Airlines’ maintenance and inspection of its horizontal stabilizer activation system was poorly conceived and woefully executed. The failure was compounded by poor oversight…Had any of the managers, mechanics, inspectors, supervisors or FAA overseers whose job it was to protect this mechanism done their job conscientiously, this accident cannot happen…”

Why the fuc- is Alaska Airlines still in operation.

ALASKA AIRLINES SUCKS AND IS UNSAFE!

By: john

john — Sat, 11 Jul 2009 07:47:24 +0000

Alaska Airlines SUCKS! They want to charge 15.00 to check 1 bag and the second one is 25.00 more. Tell all your friends this airline SUCKS.

By: barb

barb — Fri, 13 Feb 2009 11:44:12 +0000

by the way, is the little green monster the flying spaghetti monster?

By: barb

barb — Fri, 13 Feb 2009 11:42:45 +0000

A safe flight is all that matters………safety is the issue, end of story, no matter how long it takes or how inconvenienced one is. Seatac has miserable weather 9 months out of the year…and Alaska as well. Alaska air once had to change a tire on the runway, with passengers in the plane already and was I HAPPY when we arrived in EWR that they did that because the landing was hard and a faulty tire would have been death. Continental has been, since after the 80s anyhow, the safest of all ..but recently they better make sure their pilots arent too young….i like when I see an older pilot…like Sully from US Air….seasoned, smart and savvvy that is how i like em. Airlines must never scrimp on maintenance…food is NOT important and an hour delay or more, if necessary for safety , is fine…..i think they should all raise the price of tickets and require more maintenance. The airlines with the excellent safety records are the only ones that should survive. flying is a privilege it is NOT public transportation treat it as such

By: jim kohnman

jim kohnman — Mon, 17 Nov 2008 05:35:09 +0000

I HATE them.
Who once again, cannot get my girls home to me when promised. My sister used to fly them down here when she came. Almost NEVER were they on time. The last time my girls tried them, they were almost 5 hours late on a 2 1/2 hour flight. NO ONE at the desk or terminal to tell you what was happening, or when they’d be in, or if the plane went down, NOTHING.

My wife booked a flight on them against my advice almost 3 months ago. When she got to the airport almost 3 hours early tonight for the flight out of Seattle, only to find when she arrived that the plane was leaving in 17 minutes. NO other flights for the night, NO other airline with seats available. So they are stuck up there another night, and my little one will miss most of the school day on Monday.

This is the LAST time we use these idiots. We do plan to write letters to them etc, but I don’t think much can be done. Even if they offer us a free flight somewhere, I’m not setting foot on another one of their planes ever again.

My little one, though a VERY seasoned traveler, is still shaky for the airport process (most of her flying is post 9/11) so this sure didn’t help her at all. Spent some time on the phone to calm her down.

By: Bill

Bill — Thu, 17 Jul 2008 20:31:56 +0000

I’ve usually had good luck with Alaska but I find that Seattle seems to be problematic for them. It doesn’t matter what time of the day, or where the connection is going I always plan for a delay out of Seattle.

They have a real good massage bar in the “C” concourse right near the Alaska sister airlines (Horizon) gates. I’ve spent quite a bit of time there waiting on Alaska delays.

One positive thing about Alaska is they usually have pretty good customer service. I’ve complained about baggage, reroutes for missed flights, etc… and have received vouchers for complimentary flights or discounts. The key there is you just have to ask.

I recently had an absolutely nasty flight with WestJet. Can not believe the miserable customer service on that airline!!! They say they are modeled after Southwest… I don’t think so!

By: William Davis

William Davis — Fri, 06 Jun 2008 16:46:53 +0000

My wife assisted flight crew last Wednesday on a flight from Barrow AK to Anchorage AK. Not one thank you from the pilots of that flight. Alaska Airlines a joke to no end. I would think a CEO of a company like that would like to hear the details????

By: KL Cheng

KL Cheng — Sun, 21 Oct 2007 03:05:54 +0000

My experience from LA to Anchorage.
Check-in counter closed 2 minutes before we were at counter.
This was due to an earlier cancelled flight (reason being the pilots exceeded rest time), causing a long queue at the counter.
Our confirmed seats were given away.
Waited at the airport for 8 hours + 2 hours delay for a connecting flight via Seattle to Anchorage.
At Seattle we ran for out connecting flight.
Arrived Anchorage without our luggage.
Total airport time: 16.5 hours
Luggage recovered 5 days later in LA.
Wrote in for compensation.
After a few e-mails, ALASKA AIRLINES refuse to reply anymore, said something about Singapore Airlines will compensate us.
What a load of shit.

Anyone has contacts to higher management?

By: Another Jim

Another Jim — Fri, 31 Aug 2007 04:30:53 +0000

Amazing.

The number of people who don;t know a bloddy thing about air travel in general, and Alaska Air in particular.

Did anyone know, that a contractor called Menzies handles all the luggage for Alaska Airlines (and several others)? That once your luggage goes down the belt, it is no longer in the hands of the Alaska employees? Thought not. If something got stolen from your bag, why wasn’t there a TSA lock attached?

For anyone traveling to Seattle, and winding up in Alaska, THEY are the blithering fool.

By: Jim

Jim — Thu, 23 Aug 2007 05:26:57 +0000

Ok guys, How many of you can run an airline…anyone…. think it’s easy? There are so many airlines out there that can’t brake even at the bank because the damand for low price tickets and hight demand compensation for every little interruption of your day, and expect the airlines to pay for every problem that you caused because you planed to catch a flight that lands at it’s destination with only a few hours to get to your little meeting or what not. Yea it’s the airlines fault that you plans were bad to start with, because Alaska is the only one who has delayes right….BS….and for you State of Alaska people….your lucky to have ANY airline service your little towns that most airlines wouldn’t think twice about. IF it wasn’t for the FED’s subing some of the cost of running the airline Alaska air wouldn’t be there as well. How many flights in the state of AK are full…..NONE. get over yourself. The price you pay isn’t even paying for the fuel to get the jet to take off…

By: monsewer

monsewer — Fri, 03 Aug 2007 05:54:45 +0000

The last three flights I’ve flown with Alaska, including the one I’m currently waiting three hours because of some problem with the plane.

I have flown over 100,000 miles in the past year with various carriers and I have had one, believe me, one delay. Every other flight has been on time.

I understand the need for safety, but this probably goes to a larger issue of Alaska and their aging fleet and the terrible preventative maintenance of their aircraft. Just google “Alaska and maintenance” and you’ll find the stories.

Even though I they are a partner of Northwest, my primary carrier, I’m not going to use them in the future for my west coast trips. I’d rather get home on time than get more miles.

By: Patrick

Patrick — Fri, 30 Mar 2007 00:38:20 +0000

I love the “have they ever gone bankrupt like other airlines? ” comment. Of Course not, they charge three times that of a normal Airline, and as an Alaska resident, I have heard on more than one occasion ” What are you going to do? We are the only ones that fly there” from there supposedly “wonderful” customer service. I hate Alaska Airlines as much as the next person. All I can say is VIVA AIR CANADA!!!! Come to Alaska and show these bastards that they can be replaced!!!

By: aaron

aaron — Wed, 07 Feb 2007 00:49:12 +0000

alaskan airlines is the most sucky arlines on this planet and they are a bunch of incompetent fools. My final destination was seattle and ended up on alaska due to missed connections. The British airways baggage service person showed me that the bag arrived in seattle and was picked up by alaska and then these guys seem to have lost it… can you believe it. Its hard to explain how an airline can be that lax. I guess mediocrity breeds mediocrity. The airlines really should have their license revoked or something

By: girl

girl — Wed, 29 Nov 2006 04:41:05 +0000

lets look at this objectively….when your car breaks down, is it your fault? or is it something that happened that you have to deal with? The airlines do more maintenance on their equipment than anything that I can think of, and I don’t think that when a mechanical announcement is made people should get upset. do you prefer finding out the aircraft has mechanical issues when you’re over 18000ft in the air and no one to fix the problem or when you’re still on the ground and the issue takes a couple hours maybe days to fix. be thankful you’re alive, and for those annoying things like mechanicals, and for christsake (or whoever you believe in the most) be nice to those people that are burdened to give you the bad news, its not personal!

By: Anonymous

Anonymous — Sat, 07 Oct 2006 15:18:24 +0000

Alaska Airlines and Continental Airlines are two of the great Airlines still going strong. I’ve been flying these two airline for the past eleven years and I don’t have a problem with delays when it’s done for the safety of passengers and crew. If those of you who want to fly no matter what the weather is like and don’t care about safety, try Spirit Air, the Greyhound Bus of the airline industry.