Comments on: Alaska Airlines, Part II

By: Derek

Derek — Wed, 05 Sep 2007 07:01:25 +0000

This is sort of a strange posting to read…people complaining about no wi-fi in a terminal ( which has nothing to do with an airline at ALL)..and others about seats and boarding order…while the glaring truth about Alaska Airlines is that they are a very dangerous airline to fly on due to maintenence lapses which are still happening even after they killed people on AS261 because of incompetence. Google ‘Alaska 261′ and find out what happened to the one guy that tried to call attention to it ! Unbelievable.

Their ground services are a joke. Menzies has punctured an airplane in SEA, killed a ramp person, and when I was in LAX a few days ago, ran two AS737’s into each other damaging their wingtips . One was one of the Disneyland planes.

I work in the aviation industry and have interline passes to fly standby on AS, and, well, I won’t…that should tell you something.

By: Dan Regan

Dan Regan — Mon, 11 Jun 2007 17:17:08 +0000

We just completed a wounderful cruise on June 10, 2007 and were returning home on Alaska Airlines flight’s 2455 and 2309 from Seattle to Eureka, CA. I got concerned after I received my boarding passes at the baggage check-in and proceeded to the gate specified and our flight was not listed. After waiting my turn in line, the counter agent stated the flight had been changed to another gate. OK just one gate down, but there aren’t enough seats for customers going as two flights leave from the same gates. When it was our time to board the flight everything went well. Until the Stewardess told a couple in row one that they had to move because her seat was broken (what?). Shouldn’t the plane be taken out of service and replaced? They moved and were separated by the isle that’s as close as they could get. We took off from Seattle on flight 2455 in seats 2A and 2B late and I inquired as to there being a problem with the connecting flight in Portland and was told “not a problem you will be OK” and we were. We got off and entered the treminal in Portland and reboarded from the same gate and to the same exact plane and had seats 16a & 16B and made it to Redding, CA. After passengers departed this flight in Redding and taken on new passengers there was a problem with to many passangers on the plane, which caused the Redding Passenger agent to board the plan and do a head count and he found a man boarded this flight in Portland instead of waiting for his own (should that be a security concern) flight. He was removed and we took off late again. Upon arrival in Eureka, CA the head Flight attendent asked with some urgency that passenders use the rear exit and not use the front exit so as to speed up the crew change so they would be able to proceed to Los Angeles quicker. What about all the delays for us passengers what are we choped meat. This is reality on why Airlines are failing and going out of business. They don’t really practice “Customner Service” they are looking at the $. If they took care of the passenger the $’s would come excuse the pund flying in.

By: Michele

Michele — Sun, 01 Apr 2007 02:46:40 +0000

Well, I wouldn’t trust Alaska Airlines any time soon. And this is coming from a family member of a loyal AA employee for over 30 years. If you aren’t being bumped because the corporate bosses don’t know how to count as high as the amounts of seats on their planes, they don’t know how to keep loyal employees and pay them what they are worth. Then they lay them off because they cannot afford the price of their labor, but only after they fudge their books by paying off large boeing debts in order to look like the airlines is loosing money. Ironically, at the time of their layoffs, all corporate employees received record pay raises and bonuses. Odd isn’t it.

And I would never check any lugedge again if I were you. The hired replacements just happened to be known for their gang activity, stealing on the job (that is where your luggage ended up), and damaging the planes so often that the piolets now do their own walk through inspections to make sure it is safe to fly.

Alaska Airlines Sucks is an understatement!!!!!!

By: ccc

ccc — Tue, 25 Jul 2006 01:36:31 +0000

what is wrong with you, stop yelling at the alaska airlines workers, complaing your ass off. just dont get so frustrated, leave time for mishaps to occur when traveling.

By: Anonymous

Anonymous — Fri, 01 Apr 2005 02:19:11 +0000

“Get a life!” or better yet “Die yuppie pond scum!” Would you like cheese with that whine?

By: Anonymous

Anonymous — Fri, 25 Mar 2005 21:22:47 +0000

It still sounds like whining to me! Haven't you heard of reading a newspaper or a book, or taking a walk? Don't you have a continency plan to use when you can't hook up to the Internet? I know that when you are in business, time is money, but sometimes you are going to be an involuntary part of a captive audience. And the price of water at the airport, while it may be outrageous, is no more so than at a fancy restaurant, a sporting event or a concert.

By: Anonymous

Anonymous — Fri, 25 Mar 2005 16:01:04 +0000

Amen. Captive audience – it explains it all. I would be a happy camper if I could sit around with an online connection. It's a cheap way to get people occupied for an hour (before they even know it). It'd make for a happier bunch of passengers.

By: Anonymous

Anonymous — Fri, 25 Mar 2005 01:09:46 +0000

I think we all want a more friendly airport. But that costs $$$$. Where does that come from? Parking fees? Not so much. The taxpayers of each particular city? Yes. Through landing fees etc that you pay with your tickets? Yes. From the airlines? Somewhat, through fees paid to the city for gate priviledges.
As for the insane prices for food and water @ the airport. Why? The overwhelming majority of travelers in an airport everyday are business travelers with reimbursable expenses. Most don't care how much they pay since it's not their money. Of course this does not apply to self employed or small businesses, but they are a smaller % of business travelers. This doesn't make a $4.00 bottle of water justified, but it's simple economics. You can charge what the market is willing to pay.
We have been spoiled by much cheaper airline fares for a while now since deregulation. The most profitable and financially sound airline is Southwest. They have dirt cheap fares and no, I mean no frills, other than being funny. They herd people on planes with no assigned seats. But people are willing to fly them in droves because of the low prices. If you expect better, cleaner, 1st class type service, a better experience with TV's on every seat and free wifi in every gate for a dirt cheap price that's great. But don't expect that airline that will actually exist, expand and remain safe from the bankruptcy and/or financial problems for a long time…. expect to pay more… much more.

By: Anonymous

Anonymous — Thu, 24 Mar 2005 21:44:47 +0000

Now that's much better.
By the way, there used to be a cool business center at the Seattle airport. I think it was in the C terminal next to the brewpub and the massage people. (Yes, there is no brewpub now either)

By: Anonymous

Anonymous — Thu, 24 Mar 2005 15:02:15 +0000

Maybe next time you fly, you'll build in some extra time for these types of unforeseen circumstances. Instead of cutting it close, you'll make it regardless and not have to “fly” off the handle. Pun intended.