I hate traveling. I love the places that I visit and the people I interact with when I get there. It’s the actual travel part that gets to me every time. There’s always such a rush to do everything, you know? Checking into my hotels is probably my least favorite task. God love ’em for what they do, but the desk clerks always make me batty. They’re always so helpful and happy. I know, it’s a good thing that they’re good at what they do. But when I check in, I’m usually frazzled and just want to pass out on my bed. Like all of you, though, I have to stand in line and then go through the entire process while talking to someone who is entirely too perky. InterContinental Hotels understands my frustrations, and is working on a plan to change things drastically.
Next month, InterContinental Hotels Group will start testing new technology at two of their Holiday Inn locations which allows guests to use their smartphones to unlock the doors to their rooms.
IHG exec Bryson Koehler thinks that the phones may be the perfect answer for weary (and harried) travelers. “The proliferation of smartphones is growing in such a way that we have to look at what people are already bringing with them to make their stay more enjoyable,” he said. “We don’t need to burden people with additional items; it just clutters up their lives. The beauty of the smart phone is that they’ve already got it.”
The test will begin in June at the Holiday Inn Chicago O’ Hare Rosemont and the Holiday Inn Express Houston Downtown Convention Center. To join the trial, participants will need to download an Open Ways app to their phone. Guests will call up the confirmation email on their screen and hold it up to a sensor on the door which will automagically unlock it.
What are your thoughts on this? If you have a smartphone and travel often, is this something you feel you would take advantage of?
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