This is NOT a review. If it was, the MiFi2200 would be lucky to get 2 stars out of 10 from me. To view the screencast in better clarity, click the arrow on the lower right side of the video embed and select “Full Screen.”
I recorded this video to better illustrate the multitude of problems I’m having with Verizon’s product. I sent the video to Verizon Support and they auto-responded with a block of text that was absolutely useless in helping me solve the issues.
- I can only get connected to the Internet (via the MiFi2200) by way of the VZAccess Manager software with the device connected via USB. I’m on Mac OS X 10.6.2, which should not need that software (according to them). I demonstrate that an Internet connection doesn’t work when connected to the MiFi2200 via WiFi.
- The dialing profile is never saved in Network preferences, nor is the WWAN connection option ever available in the OS X menu bar (despite being checked off again and again).
- I can’t ever access the MiFi2200 admin page, no matter how I try to connect to it – via USB or WiFi.
I have a feeling that it’s a bad piece of hardware, but no telling how Verizon will respond further to my support request. I have an official thread open with them, but they’re suggesting I call them – which would be an exercise in lunacy. I clearly demonstrated the problems I’m having, and really don’t care to waste any more time on it.
They responded a second time, asking me to perform more troubleshooting steps – which I did:
Let the buyer beware: the Verizon MiFi 2200 has completely failed to impress on the Mac.