Microsoft, Google and the Health Care Industry
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http://live.pirillo.com/ - The gang joined me again for videos last night. Microsoft’s announcement that they are going to have an online “vault” for health care records was definitely a hot topic.
Four of my friends joined me for this discussion: Kat, SC_Thor, Wirelesspacket, and last but certainly not least… Datalore.
Microsoft is aiming to get consumers to store all of their health records online. It’s a laudable goal, but one fraught with challenges.
On Thursday the company outlined its vision, dubbed HealthVault, in which a person can view, from one place, their complete health records. Consumers will be able to view information from medical devices, myriad health care providers and insurance companies as well as share that information with health care providers of their choosing or search for information related to their health issues.
All of us agree that this may sound good, but no way do any of us want ANY one company to be in charge of storing our health records online. Microsoft has beaten Google to the punch with this one. However, we wouldn’t trust Google with this, either. Health records are highly personal, and there’s just too many ways this information can be hacked, stolen and used against our will.
What do you think? Will you trust your entire medical history to companies like Microsoft and Google? Leave me some feedback with your thoughts.
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5 Comments
francine hardaway
October 5th, 2007
at 5:56pm
I have tried just about every PHR on the Internet, and they all suffer from the same thing: most medical records in possession of the consumer are paper, and it’s a pain in the *** to scan and upload them. But just try getting a digital copy of your test results. Ask for one, and you will get a fax. Even though the lab and the doctor can both see it online. You as the patient cannot. So it doesn’t matter whether it’s MSFT or Revolution Health, the problem is the same. First the law has to change so that the record belongs to the patient, not the provider.
I had this discussion with Adam Bosworth, formerly of Google, at Health 2.0.
Mark Singh MD
October 5th, 2007
at 9:35pm
I think the industry is a little too high on the concept of PHR. I do doubt most patients want to manage the details of their own health records. Much the same way that most of us would rather have Fidelity manage our 401Ks than having to try controlling every fund and stock within the account ourselves. Under the right circumstances, I believe a PHR can complement a physicians own record keeping.
Mark Singh MD
http://www.clinicore.blogspot.com/
Bob Snyder
October 6th, 2007
at 4:47pm
Has Microsoft forgotten about HIPAA? How can they EVER guarantee that no one will see your heath records except those whom you have given permission? A password system would help but would hardly be bulletproof - and HIPAA protections have to be. I like my health records right where they are - where casual browsers and nosy netizens cannot touch them!
Hugo
October 13th, 2007
at 2:32am
Someone will eventually come along and invent a good EHR and a way to
store it. A lot of HRs are already stored on computer systems owned by
clinics and insurance companies.
The dirty little secret about Health Records is that over the years if you’ve
ever signed on the line for anyone, and I mean anyone to see those
records to assist your doctor(s) in diagnosing a problem, there is a good
chance that those records have already been shared with insurance
companies and other health organizations.
Ever been turned down for health insurance or life insurance? Could be
that what they haven’t told you is that your supposed Health Records
have been made accessable to some insurance companies at the same
time they were shared with another clinician and you just overlooked it
because you were in a hurry, thinking it was just a formality.
Caveat Emptor also applies in the health industry as well.
Microsoft plans medical record service - and beats Google to the punch! : Health Industry News
October 19th, 2007
at 10:32am
[...] If your reaction is the same as mine (shocked, amused and left with a feeling that there is no way can they pull this off) - then you will enjoy Chris Pirillo’s blog and video - check it out here… [...]