LCD Monitor Problems

Chris | Live Tech Support | Video Help | Add to iTunes – Vince has a 17″ wide screen LCD monitor, and an NVIDIA graphics card. Windows update detected a graphics card update and installed it. Suddenly, Vince no longer has his native resolution option for his monitor.

Vince normally ran at a 1280×720 resolution. For some odd reason, this is no longer available. He’s wondering whether he should just stay with the lower resolution, or roll back the driver to the earlier version. Dude, don’t stay with it! LCD monitors were designed to run at one resolution… and one only. If you run them at anything lower, your picture won’t be as clear. There are a couple of things you can try:

1. Check the Gateway site to see if there are any newer updates for your monitor. Yes… I said your monitor. Not your graphics card. The information needed to detect your resolution comes from the monitor’s .inf files, not from your graphics card. Those are two separate things. Now, I’m not saying it could NOT have happened, and I’m not saying that the updates or Vista aren’t to blame. It’s hard to tell at this point.

2. If you have the CD for the monitor that came with the computer, try reinstalling that. The needed .inf files could somehow be corrupted or missing.

3. If neither of these work, then I would definitely try rolling back the update. Your monitor needs to be running at the resolution it was designed for.

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